What We Love

  • Napping along the beach in one of the resort's hammocks. Beach bliss.
  • Basking in a Bali bed poolside. Sweet, sunshiny days ahead.
  • Top level service where you'll want for nothing. Prepare to be pampered.
  • De-stress at the spa. You'll find more than 60 indoor/outdoor treatments.
  • Splurge on RedLevel service & enjoy personalized extras - Butlers, private pool, free Wi-Fi & more.
  • Bonus: no passports or visas required to travel to Puerto Rico!

Things to Know

  • The resort is away from the hustle and bustle of San Juan, so nestle in and relax.
  • Pack some beach shoes because the shores can be rocky.
  • Rent a car if you want to venture out and explore Puetro Rico. El Yunque Rainforest is stunning.
  • Golf at two 18-hole championship courses. Discounted greens fees, tee times, and lessons.
  • Get sporty on the tennis court, b-ball court or at the gym. Always good to break a sweat.

Resort Details

Dining
You don’t have to go far for delicious food and drinks, these options have you covered.
OnSite Dining
  • Cafe Soleil
    Features International dishes with a Caribbean influence. Serving breakfast, lunch and dinner. 
  • Nami Asian Bistro
    Offers 4 themed restaurants in 1 including a full-service sushi bar, teppanyaki, a Pan-Asian style infused with Latin influences and a Soba (noodle) bar.
  • Pasion by Chef Myrta
    Taste the local cuisine prepared by award winning local chef in a tropical setting with indoor and al fresco dining.
  • Tempo
    Contemporary Italian-Mediterranean cuisine.
  • Various Lounges/Bars
    - Avenue Bar
    - Martini Bar
    - CoCo Lounge
    - Wet Pool Bar & Grill
    - Royal Service Exclusive Pool Bar
Treat yourself to everything that this resort has to offer and more.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • Accessible rooms
  • Airport shuttle service†
  • ATM/Cash machine†
  • Babysitting,Offsite†
  • Baggage hold†
  • Bell staff/porter
  • Business services†
  • 24-hour front desk
  • 24-hour room service†
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Airport shuttle service†
  • ATM/Cash machine†
  • Babysitting, Offsite†
  • Baggage hold†
  • Bell staff/porter
  • Business services†
  • Children programs†
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Game room
  • Gift/News stand†
  • Golf†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: European Plan†
  • Non-smoking rooms available
  • Parking†
  • Pool
  • Restaurant†
  • Room service†
  • Safe deposit box†
  • Sauna†
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • Valet parking†
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Please contact hotel directly for packages & pricing.

† Fees may apply

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
On-Site Recreation
  • Children's pool
    There is a children's pool on-site.
  • Children's program, onsite †
  • Direct access to a beach
  • Fitness center on-site
  • Golf location (onsite/nearby) †
    A 36-hole course is available.
  • Hot tub
    There is an outdoor hot tub.
  • Non-Motorized Water Sports †
    Snorkeling
    Paddle boats
    Kayaks
    Aqua-trykes
    Windsurfing
    Canoes
  • Pool
    There are 3 pools on-site. This property has swim-up bars.
  • Sauna †
  • Spa †
  • Steam bath †
  • Tennis court †
    There are 3 tennis courts on-site.
On-Site Attraction
  • On-site Entertainment
    Live daily entertainment
    Karaoke
    Theatre
    Theme parties (additional fees apply)
Off-Site Attraction
  • Old San Juan
    Approximately 40 minutes from hotel. 

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 2795 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Stevie is the best.

    Stevie was a great help with our cabana. Very knowledgeable and friendly. All the guys were very helpful and accommodating. The whole resort is beautiful. Hope to come back soon and enjoy this beautiful place. Plenty of sun, food and fun to be had.

    Mar 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great place, thanks Stevie!

    Great place to stay and vacation ! Stevie Romeo was so nice! He was an amazing representative of excellent hospitality and what the Hyatt brand represents - excellence. There is tons of places to swim, eat and soak in the sun. The rooms are spacious and of course the weather is perfect!

    Mar 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing!!!

    This place is amazing! So beautiful and fun!! We stayed up to watch march madness at the bar in the lobby area and it was such an incredible experience! Carlos , Raymon and the manager David were all AMAZING!! This was definitely one of the best experiences we had on this trip was being at the bar with these people. The music also was a vibe!

    Mar 29, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect vacation

    Beautiful resort with plenty of amenities. Very nice pools and a large beach. Plenty of pool and beach chairs and breakfast buffet with many choices for a delicious meal. Several restaurants but you want to be sure to make reservations ahead of time. The steak house is top notch.

    Mar 29, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Top resort with good prices

    A fantastic resort and exceeded my expectations, especially the reasonable prices. You have everything and there's no need to leave the resort. Resort is suitable for all purposes: business conferences, weddings and even friends or family holidays.

    Mar 29, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 21
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    General Information - Room taxes are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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