Comfort Suites Paradise Island - European Plan

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3333 reviews

• 

  Fantastic location and staff

  We made a last minute trip to the Bahamas to attend my son’s father’s funeral. Wanted to stay on Paradise Island where I knew taking long walks to process the situation was a necessity for my son as well as myself The area of hotel did not disappoint. Beautiful area, bonus of having Atlantis access. Most important were the staff and kindness that we were extended. Helpful, pleasant, patient. I so appreciate. The hotel itself shows its age and needs some minor upgrades. Beds were comfortable. Air conditioner very noisy but after awhile became white noise We will be traveling back and plan on staying at Comfort Suites A couple of things to be aware of. When booking be sure to ask for total cost; taxes and frees are high. Once u book you cannot change without a change fee. If you change your plans and u have unused nights; they will not reimburse regardless of circumstances. If you book via 3rd party (ie Expedia) hotel cannot issue you final bill; must come from 3rd party All that said; I found the staff to be welcoming and helpful. As with us all; age is showing. Some updating necessary. Location fabulous.

  Apr 15, 2025
• 

  Rude

  Rude rude rude . never recd deposit back yet would never stay again toilet falling out of floor . safe locked up . workers are rude. Bathroom,dingy. Place needs to be revamped . breakfast is a joke . no food, tables dirty workers rude rude rude rude

  Apr 14, 2025
• 

  Best kept secret in the Bahamas!

  This hotel is an absolute gem! When you stay here, you get free daily access to ALL the faculties at the Atlantis resort - pools, beaches, restaurants and of course the water park. You even get towels! It is literally a 2 minute walk across the road. The rooms are spacious and the beds/pillows are very comfortable. We had an inter-connecting room which worked brilliantly with the children. There’s a fridge and they even offer you a microwave for the room if you need it. The hotel pool is well maintained with lots of sunbeds and a bar open all day for drinks and snacks. Breakfast is a selection of cereal, egg, bacon, toast, melon and pastries. You can sit outside by the pool which is pleasant. We stayed here to avoid paying the very high prices for accommodation on the Atlantis resort and as a result we were able to do some more activities with our children such as going on a boat. Highly recommend Reel Adventures for a trip around the harbour and some snorkelling time. This was organised through the tour desk at the hotel who were also very helpful. Al in all, I’d thoroughly recommend this hotel to anyone looking for a reasonably priced, comfortable and friendly place to stay.

  Apr 11, 2025
• 

  Amazing stay!

  Nicest staff I've ever met! There were fresh cut fruits and cookies in our hotel room when we entered and breakfast buffet was pretty good too! Super close to Atlantis as well! Room was cleaned every day and re-stacked with new water daily. Great Hotel.

  Apr 07, 2025
• 

  Family stay

  Just finished a great stay here, we are a family of 3 and stayed in the 2 double beds suite for 6 nights. We are not fancy people, and this hotel is a great option for people on a budget who want to visit Atlantis, as well as people who want a quieter place to stay away from the hustle and bustle of the big hotels. The lobby/pool/common areas/grounds are well kept, the flowers and plants are pretty, everything was clean, the staff were all so nice and helpful and clearly work hard! If you need a taxi just go to the front desk and they will call one and they’ll be there within minutes. They will also store your luggage on your last day if you have time to kill. We filled up ice daily for our cooler from the ice machines. Yes the rugs in the hallways are older, but unless you plan on rolling around on the ground in the hallway, who cares?! Our room was clean, updated, there was no bad smell, the AC worked great, it had just enough space for the 3 of us. The beds/pillows were comfy, the water pressure was good enough, we always had hot water, the water did not smell or make my hair feel weird. It was nice to have the couch area to sit in. I wish there was a patio with a little space to sit outside and dry our bathing suits (there are a few rooms with outside space on the ground level) but we managed (there is a clothes line in the shower). We were on the 3rd floor overlooking the front entrance and it was a great spot near the front stairs, we did not mind the walk to exit to Atlantis. The hotel was quiet during the week, a little busier near the weekend. You get 2 water bottles daily, and we tipped daily and received a few more and also supplemented that with a case of 24 water bottles from the Village Grocery and never ran out of water. The fridge worked excellent and kept things very cold, even slightly frozen, much better than most hotel fridges! There is a single serve Keurig type coffee maker (only used to make hot water for an instant soup cup). We took advantage of the breakfast and coffee every day, which was basic but good, and is a huge time saver having it right there and being able to eat early (they open at 7) and head out to an excursion/to the waterpark at 8:30 to beat the cruise crowds/get chairs/ride slides early. You can sit inside or outside, the birds did not bother us outside, bring a coverup for inside. The fruit is melons every day (tasty and fresh), so for more variety we picked up some bananas and apples at the Village Grocery. We had dinner at Crusoe’s and everything was good, it was my son’s favorite meal of the week, so convenient having this dinner option right on site. They play relaxing music outside in the morning, and some more lively tunes at night, we enjoyed it! The location of the hotel is fantastic, a quick walk to the plaza with the stores/groceries, a quick walk to the Marina, and not far to the main Atlantis area. It is easy to get the waterpark wrist bands daily, in the Royal lobby downstairs near the Barbie thing, maybe waited 10 minutes once. You present your orange comfort suites card and an ID (you can bring your driver license, or take a photo of your passport and show them). We had a great time at the waterpark, pools, and beaches (bring your snorkels!), there is so much to do and explore. We booked our stay direct on the Comfort Suites website using points. When you book with points, the extra fees are not included and you have to pay at check in, and it gives you a total on your booking receipt. However, this amount does NOT include the additional $7 per person/per day cleaning fee, so we actually had to pay an additional $84 on top of the amount shown on the booking receipt (kids 11 and under are free so we did not have to pay a 3rd). In the end, it was still a great value and worth it. I would not hesitate to stay here again!

  Apr 04, 2025