Couples Negril - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

5650 reviews

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  Could Be Better

  The good is the staff, 95% are so friendly and willing to help. The food is good, no complaints. Unfortunately there is no control over the smoking. Cigarettes, cigars and vaping all over. Can't sit on the balcony because people around have no consideration for others. I know in Jamaica the hotels can be fined up to one million dollars! I find it unusual to say the least that your supposed to take out the hobby cat after a lesson! WHAT! I'd probably end up in the swimming area and hurt someone. Ridiculous. Never had to do that at any resort in Jamaica.

  Apr 13, 2025
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  Charmed

  We just came back from a week at couples Negril. We loved everything! Food was very good. Beach is amazing , saw a stingray pass just by me one morning and plenty of small starfish. Rooms are comfy, getting a bit old but still it was really clean and the bed was comfy! My highlight, the diving. I am a beginner, went 4 times snorkeling and we even tried scuba diving once. Our instructor, Richardo, made it absolutely stressfree, we enjoyed it and will do it again. It is a small resort, calm just what we needed. I never thought I would say this one day because I normally prefer going to different countries but we will definitely go back!

  Apr 11, 2025
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  Outstanding hotel

  We had an amazing stay the staff were extremely friendly and helpful. The room was very clean and the food in the restaurants very good quality. Sporting activities were well provided and we used all of them. We enjoyed it so much we are looking to book again for 2026.

  Apr 07, 2025
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  Stoic and formal, not really fun

  This is a beautiful resort, but not for everyone. The structured, stoic nature of the resort seems to defy the 'no problem' nature of Jamaica. I write this at 7:15am, as I sit on my balcony, after having been rejected for just wanting a simple breakfast pastry and small glass of orange juice. "I'm sorry sir, the dining room doesn't open until 7:30", was her retort. But what if I don't want wait to be seated, place a napkin on my lap, order my drink, endure the formality...it's just too much. Some people here no doubt appreciate the 'finer' aspects of fine service. Me, I don't want to wait 10 minutes in line for the barista to prepare my coffee. Can't they just put out a quick-serve table for people to grab 'n go? The other thing that bothers us, both me and my wife also noted, is the employees don't seem to enjoy their jobs. Nobody appears happy here, and I'm meant to feel like a colonists obligating the staff to unpleasant servitude. Again, some patrons might like that--I don't. We've stayed at other resorts having a party attitude where everyone is seemingly family, the guests interact with one another, and the staff are clearly in on the fun. The 5-star reviews on this site are clearly earned. I just don't fit the demographic.

  Apr 05, 2025
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  Beautiful resort

  This was our 2nd visit to Couples Negril. It didn’t disappoint. The service we received was outstanding from the staff on the beach, all of the restaurants and front desk. Special thank you to Cressida in the coffee shop who made us numerous cups of coffee. Always friendly and smiling!! The grounds and beach are very well maintained and the guys work so hard to achieve this. Housekeeping were great, always plenty of towels. Food and drink were outstanding. There wasn’t a single meal I didn’t enjoy. Sand gravity is real and we had plans to do the excursions but spent 11 days on the beach, relaxing! It was so good we have booked to return next year too.

  Apr 01, 2025