What We Love
- Enjoy 24-hours access to domestic cocktails, meals, snacks, & activities.
- Bask in the glow of the Riviera Maya, where the sands, waters and sunshine are absolutely unforgettable.
- Five splish-splashing pools, with one just for kids. Bar service is available poolside.
- Booking a Privileged room gets you perks like private lounge access, butler service, & an exclusive pool/beach for you and your entourage.
- Pamper yourself with an outdoor massage at Despacio. This is the kind of luxury you deserve.
Things to Know
- Only a short, 50 minute ride from the airport to the resort.
- The Daisy Club and Teen Club offer activities, waterpark access, video games & more for your kids.
- Diving courses are available for all levels, as well as excursions to Mayan cenotes, coral reefs & water sports.
- The Blue Team creates all the daytime/nighttime entertainment you can handle.
- Three tennis courts & a multi-purpose court for those ready to up their game.
Resort Details
- Amaranto RestaurantThe Amaranto Restaurant features buffet-style offerings which include a variety of international cuisine. Show cooking is on fully display here, as well as showcases of unique culinary offerings from around the world. Guests can also enjoy a wide array of theme nights. Amaranto Restaurant is open everyday for breakfast, lunch and dinner.
- Bluemoon RestaurantRomantic, à la carte restaurant serving signature cuisine. For guests aged 18 and over. The breakfast service at the Bluemoon Restaurant is exclusively for guests of El Beso and the à la carte dinner service is available for all the resort’s adult guests.
- La Locanda RestaurantAn a la carte Italian restaurant, La Locanda offers a delicious variety of traditional pastas and sauces, as well as a wide range of Italian wines specially selected to accompany the dishes on the menu.
- Margarita Restaurant
Margarita Restaurant features an a la carte menu which includes an extensive selection of Mexican dishes.
- Mike's CoffeeSpecializing in tea, coffee and cakes, Mike;s Coffee also offers a wide range of smoothies and malted beverages, ideal for cooling down on a hot day.
- Pez Vela RestaurantAt Pez Vela, guests can enjoy a la carte dining beach-side, basking in the warm, tropical atmosphere and unique Caribbean
flavors cooked up by our chef.
- Route 66 RestaurantAn American-style a la carte restaurant with a 1950s and 60s atmosphere and an amazing food truck. Specializing in hamburgers, barbecue and more.
- Sakura RestaurantAn oriental restaurant with Teppanyaki grills.
- Steak House RestaurantAn à la carte restaurant specializing in grilled meats.
- Various Bars & Snack BarsOcean Riviera Paradise also has 3 Snack Bars located in the pool area, 5 Swim-Up Pool Bars, 1 Beach Bar, 1 Piano Bar with live music, 1 Lobby Bar, 1 Sports Bar and 1 Daisy Snack Bar with drinks and snacks that kids will love.
- Villa Marina RestaurantThis buffet-style restaurant serves international cuisine and offers show cooking that spotlights different culinary
corners of the world. Theme nights will also entertain and delight guests. Located in the pool area, Villa Marina is open everyday
for breakfast, lunch and dinner.
- All-inclusive meal plan
- Babysitting†
- Car rental desk†
- Casino†
- Complimentary wireless internet
- Currency exchange†
- Exercise gym
- Free parking
- Laundry/Valet service†
- Medical Facilities Service†
- All-inclusive meal plan
- Babysitting†
- Car rental desk†
- Casino†
- Complimentary wireless internet
- Currency exchange†
- Exercise gym
- Free parking
- Laundry/Valet service†
- Medical Facilities Service†
- Meeting rooms
- Outdoor pool
- Shopping mall†
- Spa†
- Please contact the hotel for additional information.
† Fees may apply
- Bowling alley †
- Children's pool
- Children's program †
The Daisy Club offers entertainment for children between 4-12 years of age. Activities are organized by our team of professionals with the help of our mascot, Daisy. Children activities include:
- Children's water park (weight limit: 180 lbs.).
- Playground.
- Games room and bowling alley.
- A variety of other fun opportunities such as pirate day, aqua kids, eco-day, kid's Olympics, music quiz, kid's shows, kid's party, dancing games, and mini-disco with our mascot, Daisy.
- Diving †
- Gambling †
The on-site casino offers slot machines, black jack, and Texas Hold'em. The casino hours are 6pm to 2am daily.
- Motorized Water Sports †
- Nightclubs †
- Non-Motorized Water Sports †
- Pool
- Shopping †
- Teen programs †
Teen club offers a range of games and activities geared toward teenagers between 13-17 years of age. Examples of popular activities include:
- Video game area with PlayStation & Xbox consoles.
- Film screening room.
- Table football, mini pool, board games, beach volleyball, beach football, etc. - Theatre †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
15527 reviews
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Jan 18, 2025The kids club team and especially Mirelle
We're a family with 2 kids, still here enjoying this amazing resort, just wanted to pop in and mention the unique atmosphere here 💃 First the kids club team and the leader Mireille which is amazing, passionate and very talented and helpful. The kids enjoyed the activities and the parties 🥳. There are lots of things to do around, the pools, the resturants, the shows, the beach!! Everything is truly amazing. If you are a family with kids consider to come to this truly shinning place 🥰 We will be back for sure Thank you
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Jan 17, 2025
Kids club activities
Daisy pool activities with Mirelle and miriam I wish they had these kinds of activities for the adults :) I had more fun than my kid did and she really enjoyed herself. I wish I took advantage of the activities a lot sooner. If i ever come back we'll make the most of it sooner
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Jan 16, 2025
Great time in Mexico
Rooms have good hot water, good room up keep, a/c worked great, friendly service, great shows and lots to do. The coffee shop and ice cream parlor was a nice treat for great family fun. Can't wait to come back, in a couple of years when the kids get older.
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Jan 14, 2025Inappropriate manager
The manager at the restaurant by the beach who is named Carlos was extremely rude and inappropriate. The first time we went to that restaurant we asked for a change of table initially our table was the front but it was really hot so we wanted to change our table and when he found out he gave us so much attitude and said “ next time THINK when you are choosing your table” the second day we went there I again asked for our table to be changed mind you this is before we ordered and our table was close to the door which was very uncomfortable when I requested the change of tables instead of even answering me he very inappropriately looked at my bikini top and said “Cover up” not even please or like saying it like a professional. Carlos the manager of pez vala restaurant you are definitely a weirdo. He made me so uncomfortable that i went and changed my bikini to a one piece. The resort looks nice but the manager definitely ruined out experience. We had a much better experience at punta cana resorts. I don’t recommend staying here or going to that restaurant.
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Jan 14, 2025
Stay somewhere else, this resort has gone downhill!!!
We decided to revisit since we liked it 6 years ago. Big mistake - HUGE!! 1) We booked 2 Eden Junior Suites (preferably next to each other. We arrived a couple hours late (good ‘ol Air Canada Vacations) and they gave one of our rooms that we paid for AWAY! 2) Two days later they still have no room closer to us, so we spoke to hotel Manager (Carla) to have the two family members stay in the other bldg. away from us but this way we aren’t spending our time inside at the front desk. 3) Spent the following day in Playa del Carmen and when we returned, their belongings and safe contents were MISSING! 4) 1.5 hours later they located my sons passport, wallet, house keys and luggage - MINUS HIS BANK CARDS!! So he had to cancel all his banking cards back in Canada. 5) So, the hotel manager doesn’t communicate with their staff, no apologies, nothing. This hotel has gone from a 5 star to a 2 star. Food is also disappointing (except the Japanese restaurant,) What was supposed to be a relaxing well-deserved vacation turned into a disappointing and stressful time.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 32.60 Mexico Pesos (approx. $2.50 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- AdvisoryThe hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy:Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.
Transfer Policy: A price may be displayed when children stay free, if your vacation includes transfer to your hotel.
General Information: Room taxes and service fees are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.