What We Love
- Enjoy 24-hour room service throughout the duration of your stay. Your needs always come first, no matter what time it is.
- Take a moment to relax in one of several cushy loungers located out under the palapas.
- Indulge mind, body and spirit at the onsite spa, featuring Turkish baths, seaside massages & the Jamaican cocoa scrub.
Things to Know
- The resort is only 20 minutes from the airport.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- The resort is open exclusively to adult guests.
Resort Details
- AquaLobby Bar
- CornwallBuffet
- Es Palau
Gourmet
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- ExodusTheater Bar
- Galleon
Steakhouse
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- HemingwayCigar Bar
- KiniroJapanese
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel. - La Toscana
Italian
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- LuceaSwim-Up Bar
- Port MariaBuffet
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Disco†
- 24-hour front desk
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Disco†
- Elevators
- Exercise gym
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Liquor store†
- Meal Plan Type: All Inclusive
- Nightclub
- Non-smoking rooms available
- Pool
- Poolside snack bar
- Sauna
- Shops and commercial services†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Water sports†
-
Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package.
Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Beach
- Direct access to a beach
- Fitness center on-siteFun & Fitness Program
- GeneralOther activities include: aerobics, yoga, shooting tournaments, archery, basketball, cycling, bocce, gymnastics and table tennis.
- Motorized Water Sports †
For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL. This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.
- Nightclubs
- Non-Motorized Water Sports †
Kayaking, windsurfing, beach volleyball, catamarans, aqua gym, the scuba clinic and snorkeling
- PoolThere are 4 pools including an infinity pool and activity pool. This property features a swim-up bar.
- Sauna
- Shopping †
- Spa †
- Steam bath
- Tennis court
- Golf location (onsite/nearby) †
18 Holes, Caddy Required
Unlimited green fees, carts are at an additional charge. ($)
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9980 reviews
-
Apr 08, 2025My FAVORITE ….
Just checked about an hour or so ago. It has been awhile since I have been here but it still feels like home e.g. the best of the best. The checkin process can often see the stage and Sonika did not disappoint. Superior customer service from the moment of hello. She has no idea how much I appreciate her for it. …. more to come over the next 4 days. Already thinking about extending an additional day.
-
Apr 07, 2025
Best all inclusive I ever stayed at
I have been to many Caribbean all inclusives resorts travelling with my best friend over the years. Jamaica will remain our love from of all of the islands. But I have to say that the Joia Rose Hall by Iberostar hotel is by far my favourite. The staff are all amazing, the food is top notch and the hotel and room itself is clean and beautiful you can see that they take pride at this hotel. This trip was our first at this resort and will now be our go to place and can’t wait to return soon. Highly recommend and thank you to the hotel staff for an amazing vacation va true 5 star Ann
-
Apr 06, 2025
Best stay ever
A Rocky Start, But a Happy Ending at The Joia Hotel. I have to admit my stay started off on the wrong foot. The air conditioning wasn't working properly and the room had a musky smell. I was frustrated and ready to write a scathing review. But, the concierge, Georgina, was an absolute angel! She listened to my concerns, apologized, and check with the front desk and got me a room change. The rest of my stay was fantastic, and I was able to relax and enjoy the hotel's amenities. Kudos to Alaine , Clive at the bar, Anishka at the towel station, I can’t remember the others but my stay sure did turn around.
-
Apr 06, 2025
Amazing!
We are finally got to stay at the joia resort . We usually stay at the suites with the kids it’s something we do this time of the year we love Jamaica so we keep coming back we we had breakfast meeting the last time we came we got a tour of the joia and once I got to see what the adults only side has and it captured us right away . we booked a family trip which the kids stayed with my sister at the suites and we spent our anniversary at the joia .I must say that Verona who assisted with the checking in is very warm and friendly a smooth process she also got me welcome drinks which was so refreshing . What startled me is my room not being ready I’m on vacation I just want to be check in and go have fun I had to wait an additional 2 hrs before the room is ready . My concierge Georgina and her assistant Crystal ensure my vacation was well spent. Georgina was very precise and seem to know her job very well. I Would take these girls back at home with me. their customer service will have any company thrive. While I had fun Crystal and Georgina check in with me updating me on when the room is ready. Thanks Raheem for the pointing out the areas at joia while taking us to our room. Thanks for making sure my anniversary go ask planned Nadeka. Smiley your such a charm you kept us enthused so did angel and the others. Travis Deshawn Lloyd pool bar isn’t fun without you guys . This was an amazing experience and I’ll be coming back but without the kids. Thanks everyone at joia I loved it. !!!!!!!!!!!
-
Apr 05, 2025Sizzling Experience at Iberostar 🫶🏾
My stay at Iberostar was fun. The each and every staff was warm especially Angel girl you are a charm you did keep me entertained the pool bar is fire specially the foam party I had so much fun. Crystal and Georgina you guys did an amazing job in our room with the birthday set up it was jaw drop I’ve never gotten this type of luxury before it’s my first all inclusive and sure ain’t my last . When you speak of A1 customer service and friendliness this hotel gives the hell out of it. I wanna say thanks to the team in the guest services department you guys assist me with my issue immediately and I never had to wait my issue was resolve in a gisp thank you nadeka u did that. Travis and Lloyd you my boys these young men made me some really nice exotic drinks guys make sure you try the shot (PINK Pooseh) Thanks my Jamaica mama Kareen for ensuring my transportation was set up for me to go back home and I did have fun on the bamboo river raft it was so nice and relaxing. The food mouth watering. Big up chef Duran yah man !!!! Food nice one love . If you're looking for an stress-free, fun-filled getaway, Iberostar is the place to be!
- AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
- AdvisoryAdults Only Resort.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- Minimum Guest Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
SPRING BREAK POLICY - IBEROSTAR HOTELS AND RESORTS a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s)
without reimbursement or refund of the remaining nights. a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s)
without reimbursement or refund of the remaining nights.
STUDENT/YOUTH GROUPS POLICY - In order to maintain a family-oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:
- All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
- In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group without reimbursement or refund of the remaining nights.
- Pet Policy : Pets Not Allowed