What We Love

  • You’re close to the Cancun Hotel Zone's shops, eats and clubs.
  • Enjoy a free scuba lesson in the pool. 
  • At Los Arcos, you can get both Italian and Brazilian tapas.

Things to Know

  • You have access to the great amenities at nearby sister resorts.
  • Gaze in awe at the pyramids of Kukulhan in Chechen Itza. Bring some sturdy shoes.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
Hotel Promotions
Up to $1460 in Resort Credits.
Guests will receive up to $1460 in coupons per room towards the purchase of Spa Services, Golf, Wedding Services, Romantic Dinner, and Photography.  Additional details will be provided upon check-in at the hotel.
 
Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply. 
Applicable Dates:
Booking Dates: 14 Dec 2023 to 22 Dec 2025
Travel Dates: 24 Dec 2023 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $850 in Resort Credits.
Guests will receive up to $850 in coupons per room towards the purchase of Spa Services, Golf, Wedding Services, Romantic Dinner, and Photography.  Additional details will be provided upon check-in at the hotel.


Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply. 
Applicable Dates:
Booking Dates: 14 Dec 2023 to 22 Dec 2025
Travel Dates: 24 Dec 2023 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions.
Guests celebrating their honeymoon with us will receive 
- Surprise welcome gift in the room
- Small bottle of Tequila
- King Bed ( subject to availability)
- Late Check out (subject to availability at time of departure)
Complimentary upgrade to next available room category ( subject to availability and upon request)
- $35 Spa Credit for a selected service in "Specials for couples" category (120 min)

To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in. Emission date of less than 90 days
Applicable Dates:
Booking Dates: 26 Jun 2024 to 23 Dec 2025
Travel Dates: 24 Dec 2024 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges
Guests staying at Riu Palace Las Americas have full access of the resort facilities at:

• Riu Palace Peninsula
• Riu Cancun
• Riu Caribe
• Riu Palace Costa Mujeres
• Riu Dunamar
• Riu Latino

Important Information: All of the above information is subject to change at any time without prior notice. More information will be provided upon check-in.  Transportation available but not included.  Please be aware that breakfast and dinner must be taken at the booked hotel.
Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2025
Travel Dates: 24 Dec 2022 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all-inclusive program includes the following amenities:

• All meals, snacks and local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.
• Snacks and drinks 24 hours a day.
• Room service 24 hours a day.
• Regularly refilled minibar and liquor dispenser in the guest rooms.
• Drinks service at the pool.
• WiFi throughout the hotel.
• Free sports, activities and entertainment programme;  beach volleyball, catamaran (license required), kayaking, snorkel gear, 1 scuba tryout in the pool, bodyboarding, pedaloes (pedal boat).
• Free wellness facilities (gym).
• In-room safe.
• Turndown service.
• Free entry to the discotheque at neighboring Riu hotel (drinks included)
• Premium-branded drinks throughout hotel.
• Live music, shows & Riu entertainment
• All hotel guests are required to wear an ""All Inclusive"" wristband for identification purposes.

Important Information:  Redemption information will be provided by the hotel at check-in. 
Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2025
Travel Dates: 24 Dec 2022 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
The resort hosts outstanding restaurants including Italian, Japanese, and Fusion dining!
OnSite Dining
  • Black and White Steakhouse
  • Capuchino
    Patisserie and ice cream parlor
  • Don Roberto
    Main restaurant offering buffet-style dinning and theme dinners served twice a week.
  • Fiesta Mexicana
    Tapas restaurant for dinner.
  • Krystal
    Fusion restaurant.
  • Los Arcos
    Italian restaurant for lunch and Brazilian Rodizio for dinner.
  • Sakura
    Japanese restaurant for dinner.
  • Various Lounges/Bars
    - Art Deco, Lobby bar
    - La Nuit, Lounge bar
    - La Terraza, Plaza bar
    - Cun, Pool bar
    - Can, Swim up bar
Enjoy true luxury with onsite spa services, 24-hour room service, fitness center access and more.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
  • Baggage hold
  • Bell staff/porter
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • 24-hour front desk
  • 24-hour room service
  • Complies with Local/State/Federal laws for disabled
  • Baggage hold
  • Bell staff/porter
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box
  • Sauna
  • Spa†
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access†

† Fees may apply

Guests have access to the beach, as well as a full schedule of water sports, golf, workouts and more!
On-Site Recreation
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    There is 1 indoor hot tub and 3 outdoor hot tubs.
  • Motorized Water Sports †
    - Scuba diving school
    - Snorkel excursion
    - Banana boat
    - Deep sea fishing
    - Wave runner
    - Catamaran
    - Fast cat
    - Excursion
    - Parasailing
  • Non-Motorized Water Sports
    - Sailing
    - Kayaking
    - Introductory scuba lessons in pool
    - Body boarding
  • Pool
    There are 3 pools on-site.
  • Sauna
  • Spa †
Off-Site Recreation
  • Golf †
    Golf course located within 5 miles of the hotel.

On-Site Attraction
  • On-site Entertainment
    Daily activities for adults , 7 days a week

    Nightly entertainment including live music and Riu theme shows.

    Disco at Riu Cancun entrances and drinks are included, open 6 days a week.

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 5143 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Was absolutely delighted.

    Was an amazing trip, not a thing we could complain about, nice property, nice beach, nice rooms, good food, and amazing Staff. Adrian made sure we were happy through our stay, Oscar, Abu, Nato, Jimmy, and all the staff, you really make the difference.

    Apr 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great stay for family with adult kids

    We had a wonderful vacation at the Hotel Riu Palace Las Americas. Food was wonderful: breakfast was outstanding, made-to-order omlette station was our favorite; lunch was always great either by the pool or the buffet; dinners were amazing, no need to make reservations, we tried all of the a la carte restaurants and thought Black and White and the Mexican restaurants were the best. Our favorite waiter, Ismael, took outstanding care of us, spotting us in line, seating us in his section, and after day 2 remembered what everyone liked to drink. ;) Drink service by the pool was amazing, we hardly finished the drink in our hands before a waiter arrived with a refill. My kids did water aerobics almost every day, and enjoyed it. They also took snorkel gear out a few days & snorkeled off the beach. Not much to see, but they had fun. The entertainment staff was really fun, encouraged participation but not to the point of being a bother. We loved the after-dinner shows, our favorite was the silent disco! And we ended most evenings with a nightcap at the Gatsby-themed bar. We did have to get up early to reserve chairs in the shade (we had 2 redheads in our party who needed it!) but there was ample seating throughout the day. Everyone we encountered was pleasant and working hard to maintain the property and please guests. The rooms were clean, well-appointed, and housekeeping was stealth and efficient! (Loved the towel art every day!) If we return to Cancun again with our kids, we were definitely consider staying at the Hotel Riu Palace Las Americas again!

    Apr 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best resort in Cancun, Mexico

    The hotel itself is beautiful and grand. The amenities and rooms are very clean. This is my second time here and the staff is very welcoming! Armando the restaurant manager always greets us with a great smile and energy! I highly recommend. Also, food is excellent!

    Apr 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Riu Palace Las Americas Never Disappoints

    We recently completed another wonderful stay at this fabulous resort. I can't say enough about their staff in all areas of the resort. From the entertainment staff, to servers, managers, bartenders, admin and everyone, they are just wonderful friendly people that strive to take care of you. The resort itself is fantastic, with many varied and very good food and beverage choices. In short, try this amazing resort and you will not regret it.

    Apr 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Cancun epic

    Amazing service. Great food. Beautiful everuthing!! Had an awesome time with friends. Met cool ppl. Snorkeled

    Apr 21, 2025
Hotel Advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of $79.20 MXN Pesos per night, per room occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

    Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

    *Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.*

  • Pet Policy : Pets Not Allowed
  • Early Departure Policy
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
    • Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26

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