What We Love

  • You’re close to the Cancun Hotel Zone's shops, eats and clubs.
  • Enjoy a free scuba lesson in the pool. 
  • At Los Arcos, you can get both Italian and Brazilian tapas.

Things to Know

  • You have access to the great amenities at nearby sister resorts.
  • Gaze in awe at the pyramids of Kukulhan in Chechen Itza. Bring some sturdy shoes.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
Located in the heart of the Cancun Hotel Zone Riu Palace Las Americas has it all. At this all-inclusive resort, you’re walking distance from shopping, nosh spots and nightlife, with Caracol Beach nearby for daytime relaxation. Another perk? The resort is adults-only.

All-inclusive means a stress-free getaway: drinks, food and activities are all included in the price of your vacay! After enjoying the hotel zone, rest up for nighttime karaoke where you can channel your inner rock star. Relax in your room and order 24-hour room service or dine at one of the resort’s delicious restaurants with specialty dishes. Since you’re in the heart of Cancun, go for an excursion to the pyramids of Kukulkán in Chichen Itzá or the turtle conservation center on Isla Mujeres for an adventure. At Riu Palace Las Americas you won’t have to worry about planning your time away. Your only responsibility is to show up and have fun.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property Information

Year Built: 2004
Accessible rooms: 3
Floors: 8
Total rooms: 372

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Resort Details

Dining

The resort hosts outstanding restaurants including Italian, Japanese, and Fusion dining!
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Amenities

Enjoy true luxury with onsite spa services, 24-hour room service, fitness center access and more.
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Activities

Guests have access to the beach, as well as a full schedule of water sports, golf, workouts and more!
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Hotel Advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory The state of Quintana Roo will be charging a sanitation tax of $76.00 MXN (approx. $5 USD) per night per room occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

*Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.*
Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 4821 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Fousty smells of damp pool and food best bit

    First Imression on walking in pretty but smelt fusty and damp it was our honeymoon and I did message the hotel.1st for a nice view also tiu mentioned was given our room no welcome drink like others and the room was smelly and the view was awful nothing in the room to congratulate us either like others so went down and was told I'd have to sleep one night and then they'd give us explaining its our honeymoon and didn't even have anything special so next day waited until 3pm we did get a better room still no congratulations in the room I've seen others have petals on bed etc no one egknowlagent it was a special time we didn't feel like it was our honeymoon at all was spoilt and the bar down by pool I stayed away from unless you tipped they'd ignore u I stood there ages and people were coming and going and I'm still there I did tip alot while there normaly takes me a day or so to know who's deserves it but I didn't tip or even go back to that bar I used used the swim up bar much nicer staff food was nice there and pools and beach but it's a bit of a old hotel didn't relay enjoy myself wouldn't return unfortunately

    Nov 20, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing, Wonderful, Awesome

    We have stayed many times at the Riu Palace Las Americas, and the reason is the staff, from the Front Office Manager Laura Perez, who is attentive to everyone's needs and makes sure they are happy, to all the staff whom we have seen over the years, that are still working there, which speaks volumes for the resort. The Rooms are comfortable with all the amenities you would ever need, the food and restaurants that cater to everyone's pallet, and the beach and pools which are well taken care of as well as the service which we have not seen any better in all of our travels. If you want to pampered and have a great time in a wonderful location by staff that care that your vacation and stay with is a memorable and great time while you are there, then this is the place for you.

    Nov 20, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best trip ever to Cancun

    I wish I could give 10 stars. Every staff member was super nice and very accommodating. The entire facility was clean. Food was great. Drinks never stopped flowing. Are rooms were very clean and kept. We will definitely come back. We loved the white party that was a great time.

    Nov 19, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic Vacation!

    This is the fifth time I have stayed at this resort. I love it everytime, never disappointed. Rooms were emaculate, service was outstanding, can't wait to come back!!!!!

    Nov 19, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Enjoyable

    Had a good time. The evenings entertainment could have been better on the nights at the white etc parties at the other RIU hotel. At times at night there was noise from other holiday makers which unfortunately disburbed our sleep. Everything else was good.

    Nov 19, 2024