What We Love

  • Experience the true magic of the Caribbean with seaside, candlelight dining.
  • Enjoy a wide range activities perfectly suited for adults and families alike. 
  • Find the perfect meal for every occasion at one of several unique onsite restaurants.

Things to Know

  • The resort is only 20 minutes from the airport.
  • Upgrade to the Preferred Club and get exclusive access to bigger rooms and outstanding amenities.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
Hotel Promotions
Non-Refundable Category
This category is non-refundable at time of booking. This supersedes any other hotel cancel policies. 
Applicable Dates:
Booking Dates: 13 Mar 2020 onwards
Travel Dates: 13 Mar 2020 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Unlimited-Luxury Inclusions!

UNLIMITED - LUXURY® INCLUSIONS

  • Limitless access to gourmet à la carte dining options without reservations required
  • Unlimited international and domestic top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • 24-hour room and concierge services
  • Pool and beach wait service
  • Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
  • Daily maid service
  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No wristbands required
  • All taxes and gratuities
  • Enjoy free Wi-Fi and free international calling to the US, Canada and local landlines with Unlimited Connectivity. The mobile app also allows guests to view the schedules of all events, activities and restaurants at the resort, plus to learn about local destinations, excursions, and much more.
Applicable Dates:
Booking Dates: 01 Nov 2018 onwards
Travel Dates: 01 Nov 2018 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Guests will enjoy delicious international cuisines and drinks from various restaurants.
OnSite Dining
  • Barefoot Grille
    Delicious grilled favorites are served beachside.
  • Bordeaux

    This restaurant is for Adults Only.

    Enjoy a la carte French cuisine in a romantic atmosphere with a wine cellar.

  • Coco Café
    Premium coffee & snacks in a casual and relaxed atmosphere. 

    Late Night Bites served.
  • El Patio
    A la carte restaurant offering authentic Mexican cuisine

  • Himitsu
    A la carte restaurant specializing in Pan-Asian cuisine.

  • Oceana
    Variety of fresh grilled local and international seafood specialties served a la carte.
    Approximate seating capacity: 82
  • Portofino
    Recently renovate a la carte restaurant featuring the authentic flavors of the Mediterranean & Italian.

  • Romantic Dining Experience
    For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
  • Seaside Grill

    A newly renovated, exotic grill of selected fish, poultry and beef in the evening served à la carte.
    • Located by the beach 

    • Preferred Club guests only for breakfast & lunch, open to all guests for dinner 

    • Approximate seating capacity: 60 

  • Various Lounges/Bars

    - Barracuda

    - Desires (temporarily closed)

    - Manatees 

    - Rendezvous

    - Revive 

    - Sugar Reef 

  • World Cafe
    A newly renovated, buffet-style restaurant serving local and international specialty items and classics. 
    Approximate seating capacity: 202
This all-inclusive resort offers a spa, pools, bike rentals, concierge and more amenities.
On-Site Amenities
  • All-inclusive meal plan
  • Babysitting†
  • Bicycle rentals
  • Boutiques/stores†
  • Children programs
  • Concierge desk
  • COVID test onsite
  • Golf,Offsite†
  • Health club†
  • Laundry/Valet service†
  • All-inclusive meal plan
  • Babysitting†
  • Bicycle rentals
  • Boutiques/stores†
  • Children programs
  • Concierge desk
  • COVID test onsite
  • Golf, Offsite†
  • Health club†
  • Laundry/Valet service†
  • Nightclub†
  • Outdoor pool
  • Pool
  • Restaurant†
  • Spa†
  • Water sports†

† Fees may apply

A jogging trail, golf, water sports, children's programs and more fun activities are available.
On-Site Recreation
  • Bike rental
  • Billiards
  • Bocce court
  • Children's program
    Explorer's Club - Fully supervised children's program entertains kids ages 3-12 with daily programs based on science, nature and exploration including: Sandcastle competitions, arts and crafts, big screen movies on the beach, Euro-bungee, game room, large playground, weekly campout adventure
  • Motorized Water Sports †
  • Non-Motorized Water Sports
  • Outdoor pool
    3 outdoor swimming pools
  • Pool †
    Dreams Riviera Cancun has three pools and two hot tubs located on property. There is one main infinity pool adults only overlooking the ocean, an activities pool and a children’s pool. There is one outdoor hot tub located on each side of the resort for use by all guests. There is a Splash Park.
  • Spa †

    DREAMS SPA BY PEVONIA® offers a sublime atmosphere of pure indulgence that combines hydrotherapy and indigenous treatments and creates a refreshing, invigorating and peaceful experience. Swiss showers, saunas, steam rooms, private showers and relaxing areas are here for you to enjoy. Massages, body treatments, facials, manicures, pedicures and a full service beauty salon are all available to you.

    Spa facilities include:
    - Massage and body treatments cabins 

    - Relaxing, aromatherapy and sport massages

    - Reflexology
    - Main hydrotherapy area
    - Cold plunges
    - Outdoor cascading whirlpool
    - Exfoliation treatments
    - Facials
    - Bathrobes, towels and slippers
    - Yoga classes
    - Steam room and dry sauna
    - Hair and beauty salon, manicures and pedicures
    - Elegant locker, vanity and dressing areas
    - Shampoo, body gel, body cream, deodorant
    - Main lounge for men and women
    - Spa boutique

  • Volleyball
  • Windsurfing †
Off-Site Recreation
  • Golf †
    Guests at select resorts in Cancun and Riviera Maya can enjoy discounted green fees at nearby golf courses: Playa Mujeres Golf Course, El Tinto Golf Course at the Cancun Country Club, El Mayakoba, Riviera Maya Golf Course, or Gran Coyote Golf Riviera Maya.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

13092 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    One of my most memorable trips to Mexico!

    A special shout out to our travel agency "Dream Makers Vacation Services", Michael McHugh in particular, for making our travel arrangements as smooth as possible once again! Dreams Riviera Cancun Resort & Spa proved to be an ideal family place for a vacation! The rooms, the entertainment and staff were fantastic! I traveled with my 2 children and we all found many activities to do throughout the day. I want to give a special shout out to the following staff members: Jose Colin (from the entertainment staff), who was super friendly, fun and made everyone feel special, Alex from the serving staff, who also made our experience very special and Clever (a fantastic and knowledgable bartender). Thank you!

    Mar 23, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Non stop activities for everyone!!

    The entertainment teams is great!! You can start the day with Yoga, Zumba, beach volleyball, and water aerobics, cooking class, pool volleyball, and more beach volleyball. Non stop activities. Team members Kevin, Uzzy, and Erik are great! The beach is really great. Highly recommend the preferred club and coffee shop. Overall the food is ok. The buffet doesn’t have many options if you are a picky eater.

    Mar 23, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The best spring break a girl could ask for.

    I had such an amazing time and the entertainment team was such a blast. It feels like I have life long best friends even if we don’t see each other. Especially Kevin and Uzzy they made everything better. No matter the activity I could count on them to match my energy.

    Mar 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great place to relax

    Great oasis by the ocean! Well-maintained property, clean, and super friendly with accommodating staff. Alejandra and all the entertainment staff were so welcoming and genuine. Food at the restaurants was really good as well, with the coffee shop being my favorite! The staff at the coffee shop were all the best too.

    Mar 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Nice overall

    Great entertainment team- Thank you Eric, Jose, Julio, Uzzy, Alex . Nice hotel, beach has a lot of seaweed when we were there , the water is warm. Nice place to stay with kids. Night show every day, life music and nightclub , a lot of activities, great kids club, arcade room, basketball, beach volleyball, archery. Nice stay overall

    Mar 22, 2025
Hotel Advisories
  • AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

     

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