What We Love

  • The majestic Palancar Reef is only .62 miles from the shoreline.
  • Restaurants, bars and room service are all included as part of the popular all-inclusive plan.
  • Free Wi-Fi is available in the lobby area for all guests. 

Things to Know

  • The resort is located near the northern hotel zone, close to all the action but the perfect place for a quieter family vacation.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • The Cozumel Country Club is across the street from the resort and 10 minutes away from the airport and downtown pier.
Hotel Promotions
Special Inclusions
Guests will receive the following:
-Daily free Snorkel Gear From 9:00 to 14:00
-Daily free guided Snorkeling Tour at the hotel Coral Reef Zone
-Free entrace to Mr. Sanchos Beach Club
-15 % discount in Body Treatmets at the SPA

Important Information:  Please see the front desk for redemption Procedures. 
Applicable Dates:
Booking Dates: 01 Apr 2025 to 30 Apr 2025
Travel Dates: 01 Apr 2025 to 22 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon, Anniversary, Birthday Amenity
Guests celebrating their honeymoon, anniversary, or birthday with us will receive a complimentary detail.

To receive this offer, please email reservations before arrival at: rsv@hotelcoz.com.

Important Information:  Additional information or proof may be required.
Applicable Dates:
Booking Dates: 02 May 2024 to 25 Dec 2026
Travel Dates: 02 May 2024 to 25 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all-inclusive program includes the following amenities:

• Breakfast, lunch, dinner buffet or a la carte from 7am-10pm. Dinner a la carte at the specialty restaurant from 5pm-10pm.
• Snacks from 11:00 a.m. – 6:00 p.m.
• Unlimited Domestic and International brands from 7:00 a.m. – 11:00 p.m.
• Activities:  kayaks, snorkel, diving lessons at the swimming pool, bicycles, Aqua Aerobics, beach volleyball
• Kids Club for ages 5-11 starting at 9:00 a.m., ending at 5:00 p.m.

Important Information:  Redemption information will be provided by the hotel at check-in.

Applicable Dates:
Booking Dates: 02 May 2024 to 25 Dec 2026
Travel Dates: 02 May 2024 to 25 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
The combination of boutique restaurants and bars are the perfect backdrop for mixing and mingling.
OnSite Dining
  • 1 Bar

    The bar closed at 10 PM nightly.

     

     

  • 1 Restaurant
  • Room Service

    Room Service is available for the Ocean View room categories and the Sky Ocean View room categories.

A 24-hour front desk, laundry service and public Wi-Fi are just a few of the excellent amenities here.
On-Site Amenities
  • 24-hour front desk
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Free parking
  • Gift/News stand†
  • 24-hour front desk
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Wireless internet connection in public areas
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

Whether you are looking for a children's pool or a thrilling bike tour, the resort has it covered.
On-Site Recreation
  • Children's pool
    There are 2 children's pools on-site.
  • Children's program, onsite
    Daily activities for kids age 5 to 12-years-old at the Kids Club. The kid’s activity program is professionally staffed for maximum fun and peace of mind.
  • Direct access to a beach
  • Golf location (onsite/nearby) †
    There is an 18-holes course.
  • Hot tub
    There are 2 outdoor hot tubs.
  • Motorized Water Sports †
  • Non-Motorized Water Sports
    Snorkeling lessons and tour (no boat)
    Scuba diving introductory lessons
    Bike tour
    Kayaking (1 hour)
    Snorkeling equipment (1 hour)
    Mini golf
    Aerobics
  • Pool
    There are 3 pools on-site. One covered and 2 outdoor swimming pools.
  • Tennis court
Off-Site Recreation
  • Golf †
    Golf course located within a mile of the property.
Off-Site Attraction
  • Other Local Attractions
    The island's scattered, crumbling ruins are testimony to Cozumel's role as a Mayan ceremonial and commercial center. Most ruins are small, low-to-the-ground square buildings (don't expect giant pyramids).

    Fury Catamarans, Glass bottom boat tours, The Sub Sea Explorer, Jungle Safari Jeep Tours, Horseback riding, Atlantis Submarines.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 7544 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful food and service

    The Resort is an older hotel but the staff, the food and the service made up for it. Miguel Bates was wonderful to me and my kids. The drinks were well served by Pedro and the entertainment was great. Overall the staff was amazing. I would return.

    Apr 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    fantastic

    Awesome, this place has it all. Don't want to leave. Staff service is second to none! Pool was very nice. Food was good,drinks were good. And you can book any day excursion right in the lobby. Very clean and fresh. Nice walk down the beach. Coming back for sure!

    Apr 09, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    No bueno, outdated, no hot water beds were old and broke in act didn't work well room was too hot food was severely lack

    Beds were terrible, no hot water, food was horrid. Pool was half empty, lacked restaurants pool water was murky and hit tub was not hot but ice cold. Not enough towels pillows etc. Would not recommend this resort nor would I stay again. Very unhappy with resort.

    Apr 09, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Quiet resort! Perfect for relaxing

    Resort was very quiet which we enjoyed. Access to the beach was amazing, I recommend getting there before 10am to snag a shaded hut with your towel! Drinks were okay, we mostly drank beer. Food was meh, we were glad to have had a rental car to go into town and get occasional meals. We really only wished the food had been better and there was a bigger selection.

    Apr 08, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Can’t wait to come back.

    The entire visit was outstanding. The the moment we checked in until check out everything was amazing. The service and the staff are the best of the best. Special shout-out to Julieta who went above and beyond. The beach, the view were great. Very sad to be leaving today but will be back very soon.

    Apr 08, 2025
Hotel Advisories
  • AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel a resort fee of $15.00 US per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:
    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
     
    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
     
    Hotel Spring Break Policy - According to the hotel policies NO GROUPS or individual reservations of SPRING or SUMMER breakers students are allowed.
     
    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel. 

    General Information -     Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
  • Pet Policy : Pets Not Allowed

{{title}}