Dreams Jade Resort & Spa - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

17825 reviews

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  Très Bien !

  Première visite au Dreams Jade , bel accueil , propreté des lieux et surtout toute les salles de bain du site sont surprenante , végétation impéccable . Comme toujours au Mexique la majorité du personnel sont aimables et souriants . Chambre king spacieuse ,très bien dormi .Coco café idéale pour le premier café à deux pas pour voir le lever du soleil .Buffet grandiose et délicieux . Restaurants à la carte tous excellent sans exception , une mention spéciale à Danyi au Mercure une ancienne du Dreams Sapphire avec qui nous avons renoués , de la classe et gentillesse . Sans oublier Yessica (15-50:)) au restaurant Casteways , (ils sont tous gentils la jeunesse,Jorge,Santos,Claudia,Juan) , sympatique avec son sourire de jeunesse espiègle , lui souhaite beaucoup de succès . Tomas serveur à la plage , si vous croisez Edder dites lui un beau bonjour il est partout à la fois celui-là , évitez l'attente des bars à l'extérieur et allé directement au Bar extérieur du restaurant Casteways pour vous faire servir ils sont sympatique comme tout . Nous savons tous que la plage est rocailleuse donc complètement sur la droite ou bien complètement sur la gauche pour une baignade , les algues sont rapidement retirés par le personnel. Si la possibilité s'offre à nous, nous y reviendrons .

  Mar 31, 2025
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  Another Amazing Time at Dreams Jade

  This was our sixth visit to Dreams Jade, and one thing that has remained consistently exceptional is the warm hospitality of the staff. As always, we spent most of our time at the Preferred Pool, where we were once again impressed by the outstanding service. A special shoutout to bartenders Javier and Roberto for keeping our drinks flowing and to Sergio, Angel, and Alejandra for ensuring we had delicious bar food throughout our stay. This trip, we were particularly impressed by the pool concierge, Alfredo, who went above and beyond to make us feel welcome and well cared for—thank you! Our favorite restaurant was Cincin, where we dined three out of our seven nights. My sister and I also had the pleasure of experiencing the Le Petit Chef show, which was truly a highlight of our trip. The food at the show—perfectly cooked steak and lobster—was the best meal of the week. Huge thanks to Chef Antonio and our server Gerardo for an unforgettable dining experience! Lastly, we want to extend my gratitude to Luna. He takes incredible care of preferred members and always follows through on his promises. Luna, thank you for everything—you made our stay even more comfortable! Dreams Jade continues to be a place we love returning to, and we can’t wait for our next visit!

  Mar 30, 2025
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  Outstanding staff like no other resort we have visited!

  Fantastic hotel, staff are what make this resort so fantastic. Ofelia VIP manager was incredible, her level of personal professional service is the best we have ever experienced. Our pool server Angel was outstanding, Paulina guest services manager at reception, got things done that would not of happened otherwise. Mr. Luna from the UVC program & Roberto Preferred Club Manager and staff also a big part of making our stay outstanding. Thank you to all the concierge staff that helped with all the phone calls, Maria in the preferred lounge very personable. Joaquin at the pool bar and the nightclub provided our favourite drinks without even asking. And of course a shout out to Luis L! Such a fantastic staff all around. The restaurants / food are top notch. The staff did an unbelievable job at the superbowl party like nothing I have ever seen, over the top! Our governor suit, well what and experience. The beach down at the preferred side & all the pools, gym & equipment all excellent. We miss this location, all the staff and amenities that made our month there the best of the four resorts we stayed at.

  Mar 30, 2025
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  Amazing Experience!

  Just returned from a week at Dreams Jade with a group of 13. Loved it!! We went Preferred and would highly recommend. The pool was amazing, drinks never empty, food delicious, and Pamela was extremely helpful. Loved the nightly entertainment, too. Would definitely return!

  Mar 30, 2025
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  A great person.

  Luis - Supervisor in Security is the nicest and most efficient person. He does his work effectively and is very caring. He does his job very well. I would definitely recommend his services to anybody who needs it. I would definitely come back to Dreams Jade.

  Mar 30, 2025