What We Love
- Treat yourself to uncompromising luxury at the resort's world-class spa, featuring seaweed wraps, invigorating hydrotherapy and exotic indigenous treatments.
- Enjoy 24-hour access to room service throughout the duration of your stay.
- Dining is made magical thanks to a diverse collection of excellent global cuisine featured in the onsite restaurants.
Things to Know
- The resort is located only 15 minutes away from downtown Cozumel.
- Upgrading to the Preferred Club will give you access to upgraded rooms, a private swimming pool, and much more.
- Maximize your vacation times by checking pick-up times on scheduled transfers.
Resort Details
- Barefoot Grill
Grilled specialties served poolside.
- BordeauxFrench cuisine.
- Coco CafeCoffee & snack bar.
- Desires
Music lounge bar.
- Gohan Sushi BarSushi bar.
- La CavaWine cellar for private dining.
- ManateesSwim-up bar.
- Market CafeInternational buffet.
- OceanaFresh seafood.Dinner only from (6:30 to 10:30 pm)
- Preferred Club Swim-Up BarExclusive swim-up bar.
- RendezvousLobby bar.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.** The Romantic Dining experience is valid on all new bookings at select Secrets Resorts & Spas made now through December 22, 2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
- Sky Bar and SushiRooftop bar.
- WindowsLocal and international fare.
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Currency exchange
- Elevators
- Exercise gym
- Free parking
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Currency exchange
- Elevators
- Exercise gym
- Free parking
- Housekeeping - daily
- Jacuzzi
- Laundry/Valet service†
- Pool
- Restaurant†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking†
- Water sports
- Business Services†
- Please contact the hotel for additional information.
† Fees may apply
- Beach
- Fitness center on-site
- Kayaking †
- Non-Motorized Water Sports †
- Pool3 shimmering main pools.
- Spa †The stunning Secrets Spa by Pevonia® is expertly designed for relaxation and rejuvenation. It features a hydrotherapy circuit with a sensations path, hydrothermal pool complete with a geyser, waterfall, cold water plunge pool and beds with invigorating air bubbles. The spa also has a steam room with hot stones to enjoy aromatherapy, a sauna built with fine woods and an array of showers ranging from waterfall bucket showers to invigorating cold showers which are designed to tone, moisturize and beautify the skin.
- Tennis court †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7247 reviews
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Dec 21, 2024Go to Gohan!
The resort overall is very quiet. Which lead to lots of great beach time and enjoying the beautiful waters. The Gohan restaurant is amazing! The food is delicious and the service was consistently excellent. We ended up here 3 out of the 5 nights we stayed at Secrets. Many thanks to Clara, Angela, Dolores, Roberto, Rodrigo and Marcel for making our stay so special! The Market Cafe has great service, with Claudia quickly learning names so she can great you as you come in by name. The timeshare talk will take half your day. It's a waste of time and they will push you hard to buy. But it was worth the resort credits. It was enough for a snorkeling excursion and a massage!
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Dec 18, 2024Big Disappointment
I would give it a zero if I could! Nothing at the resort matched the pictures and descriptions, a huge misrepresentation of what the resort offers. I will not be back! The rooms were dirty, smelled of sewer gas, and lacked any sort of described amenities. Not enough restaurants to handle the guests, and food quality was average at best, nothing exciting!
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Dec 18, 2024
Family Vacay (adults only)
We had a nice time staying at this hotel as a nice relaxation vacation get away. We went diving one day and rented a jeep to drive around the island. All of which staff at the hotel helped us coordinate. Staff at the hotel were very friendly and kind, specifically the restaurant/bar staff and entertainment staff including Miguel and Arbey. Arbey is part of the entertainment team and was always going out of his way to make conversation, make entertainment and activities fun and make sure guests were having a good time. Arbey made our vacation very enjoyable!
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Dec 18, 2024clean place, nice bar, but the place is not for foodies. Only saw one show in 5 nights
Bar was good and never a long line, clean resort,, there is no hot tub like they say. Food was not at all good. really room service is your best option there. Its great place to not gain too much weight at. Had a good gym with unappealing food so it worked out for us. I missed the entertainment offered and only saw one fire show. So we had nothing to do at night
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Dec 17, 2024
Dump.
I don’t like to write a negative review. But this “resort” is a dissatisfying dump. Starting with front desk customer rude service to the pools, to our room. And even worse, the food. Our room, did not have hot water, and a horrible stench coming from the bathroom drains. Also, it was very worn with broken furniture. We saved our pool towels because there were never any clean ones available. The “preferred club” is the worst part of the place. It is all so very decrepit, an eyesore, and I don’t believe they upkeep or maintain the property whatsoever. If you are used to Secrets with the true 5 star treatment tropical vacation you’ll be so truly disappointed. For the 2 or 3 employees, that were friendly and hard working, we thank you. I would think Secrets would be ashamed to put their name on this one.
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.