What We Love
- Treat yourself to uncompromising luxury at the resort's world-class spa, featuring seaweed wraps, invigorating hydrotherapy and exotic indigenous treatments.
- Enjoy 24-hour access to room service throughout the duration of your stay.
- Dining is made magical thanks to a diverse collection of excellent global cuisine featured in the onsite restaurants.
Things to Know
- The resort is located only 15 minutes away from downtown Cozumel.
- Upgrading to the Preferred Club will give you access to upgraded rooms, a private swimming pool, and much more.
- Maximize your vacation times by checking pick-up times on scheduled transfers.
Envision this: you are lounging at the resort pool with a view of endless blue - there is no discernible division between sea and sky. But you can't keep your eyes off the water. How many colors of blue are there? This conundrum beckons you and you decide you've got to go beneath the surface, below this heavenly azure to see what's underneath. Luckily, there's a world-renowned Dive House and the second largest coral reef in the world at your feet. This is what beach dreams are made of.
This resort has everything you could ever want in an all-inclusive getaway and so much more - it's called Unlimited-Luxury®. Here's a snapshot of what you get:
- Unlimited gourmet a la carte dining - five gourmet restaurants (no reservations needed), plus a coffee bar for your requisite caffeine rush.
- 24-hour room service - if you wake at 4:13 a.m. and want something, you can get it.
- Unlimited international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too.)
- Daily refreshed, complimentary minibar. You'll never be parched.
- Nightly entertainment at the open-air theater - a live show every night.
- Pool and beach wait service.
- No wristbands required.
- No gratuities, unless you are so moved.
- The Sip, Savor & See program lets you to wine/dine at sister properties including Dreams and Now.
- Free Wi-Fi in your room.
Location
CozumelProperty Information
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Resort Details
Dining
Amenities
Activities
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7190 reviews
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Nov 20, 2024No Hard seltzers but the staff was lovely.
Arbey Aguilar was the best part of the visit! He sought our group out daily to be sure we were entertained and comfortable during our stay. Would recommend Secrets solely based on his customer service alone! Would have enjoyed a broader selection of alcohol though, hard seltzer drinkers beware, only beer, wine and liquor at the bars. We were disappointed in that.
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Nov 20, 2024
Aura is getting dated - the location and employees are GREAT!
This is one of our favorite AIs. Impressions Black Members and have been to 30 resorts. We scuba dive and get picked up right at pier. We booked the ocean front swimout suite. Employees are great! Thwy ate what makes this resort worth it! Food isn't as good as it was our past visits. Many meals were served cold. Coffee was served luke warm. So many challenges. We paid extra to be seated by the pool and see the Mayan show and were told there would be authentic Mayan cuisine. It was just regular resort food served by the pool and all our food was cold. We could have just sat outside the French Restaurant and had the same view and better food without paying extra. The resort has seen some years and needs some love. Our bathroom was missing a door to the toilet area that has been removed and not replaced and a door to the shower that was removed and not replaced. This was an obstacle when it came to shower time. Our room had an AMAYZING view, 3 patios, swim out access and beach front. Its my favorite location as far as room locations go. The employees all work so hard! They get one day off a week, if that! The resort is severely understaffed. The food servers were having a hard time keeping up with the breakfast lunch and dinner rushes. Sometimes there were only 2 servers in each restaurant. The wait times for restaurants can be lengthy. Go eat early and you won't have a problem. Pool towels may or may not be there. There seemed to be a shortage every day. The pools were clean and we had a great time enjoying the activities that the activity director Arbey, had for the guests. He kept the party going and has a very fun vibe. At night we played pool in the preferred club and Jesus, the bartender, made some great drinks. Our housekeeper, Norma, was a very happy lady! She was spot on and kept our room perfect. Stocked us up with plenty of towels and she was always a joy! We will return! But, we will stay in the new Dreams resort next door. If you stay at Dreams you can utilize all 3 resorts. This is one of the best resorts on Cozumel!
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Nov 20, 2024
Good place
Great resort as far as rooms and pools. Food selection is limited and the restaurants do not change menus. Small portions. Drinks were good just seemed watered down. Pools were fun with the slides down to the bar. Beach was rocky but nice. Water was super clear.
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Nov 19, 2024Beautiful Location, Friendly Staff, Fun Activities
Wonderful beach front resort to visit. The restaurants had great food, the pools were clean, and many different activities to stay busy. The activities staff were incredibly friendly, shout out to Arbey Lopez for great charisma! I would recommend to anyone looking for an awesome resort on Cozumel.
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Nov 18, 2024Run away as fast as you can .
1 star resort. Public washrooms filthy and most not working, breakfast buffets filthy as well. Room was marginally ok but bathroom was covered in mold and ceiling was caving in. Restaurant food was good for the most part. Waiters and waitresses were friendly. Preferred club staff were inattentive and rude