Sugar Bay Barbados - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

2331 reviews

• 

  Wonderful experience

  Very good under any facts, very kindly people, food and beverages. Sunset and sea are absolutely wonderful from here. Cleaning is perfect! My personal adivice is also to try Karma spa in Hotel We will come back for sure. A greeting to Justin and at all watersport team!

  Mar 24, 2025
• 

  Good, friendly hotel

  As with almost all Barbados hotels, the staff make this one a great place to holiday. All staff, from cleaners to bar staff, friendly, joyful, helpful staff. It seems unfair to name some, but you can’t get to know everyone’s name, but thanks to Daniel, Joan Helen and Lee at the beach bar – excellent service, usually under great pressure – Samantha E and Cerese for welcoming good morning smile at breakfast, and Pedro, the manager who makes it all happen One small issue is that there is a distinct lack of any written information regards facilities etc., Staff are always willing to help/advise, but the only ‘written’ information you get is the bar and restaurant opening times and this via QR scan with your smartphone. Hotel has small beach, towels available from around 08:00 beach staff put up umbrellas for you – plenty of sunbeds, however they start to be reserved from around 06:00!! You can still come to the beach at around 11:00 and find a sunbed. Beach a bit stony but safe bathing within a small protected bay. Paddle boards and kayaks can be provided. Food is buffet style in the main area. A burger type restaurant & Bar– Colin’s, is open from mid-day to 16:00. There are 2 further restaurants, bookable at reception, one a steak and one Sushi style. Both provide excellent service and choice – menus available from reception. The buffet breakfast (07:00-10:00) can be a bit of a bun fight, especially if you want an egg of any sort, but there is a good selection of ready cooked food, fresh fruit and cereals. Lunch and dinner in the main area provides a good selection – as with most buffets, the food is not always as hot as you would wish, especially when some people do not close the lid on the food pot after deciding that they “Don’t like the look of that”! You can sit outside the main area – the Reef Restaurant, for breakfast, lunch and dinner however, beware, DO NOT leave your food on the table to go back into the buffet, a hoard of pigeons will descend and your food will be no more! During the day there are 3 bars, the main beach bar, swim up pool bar & Colin’s. There is also a ‘Pub’ the Lazy Mongoose, However, Colin’s closes at 16:00 and the pub doesn’t open until 21:00 so for a few hours there is only the one small beach bar, so it can get crowded – the bar staff are very good, but be prepared to wait whilst the multiple order of cocktails is completed! We never waited longer than 5 minutes or so, but it can be frustrating when others hog the bar. Evening entertainment is good music, with what must be the best girl group in the Caribbean - VIRGO - as usual, great, got everyone dancing There is a concierge desk where they will book excursions, taxi’s etc Should your flight be a late one, there is a large hospitality area with changing room and showers and a luggage room to store your luggage. Overall, a good hotel. We had an ocean view room, downstairs which never saw the sun and was damp – the air conditioning did nothing to solve this – upstairs will get some sun and may alleviate the problem. Would we go back? Probably not immediately – there are so many good hotels to choose from, but you never know!

  Mar 24, 2025
• 

  Sugar Bay not so good !!

  Booked here for two nights after eating breakfast (paid) in Blush Cafe Amazing. Paid £800 pounds per night for a seaview room . Room we were given 114 was on the ground floor so no real view it had interconnected doors either side and it sounded like the people were in your room ! Coughing snoring alarm at 5am we heard it all and more the front door doesn’t fit the door frame and you can hear the reception team and phones plus everything in the corridor. The door is so bad you can see inside the room from outside ffs Went to sizzle for dinner last night and there is a surcharge for pretty much everything ie if u want steak you can only have chips or a salad not both steak when delivered was cold as were fries so we left the restaurant. Fantastic location great staff but slim management on the ground to deal with any problems charged a surcharge to us two of the restaurants out of the 3 we have been in

  Mar 23, 2025
• 

  Best All Inclusive In Barbados

  We’ve been lucky enough to have stayed in many AI hotels in Barbados and this tops the lot in our opinion. The staff are exceptional and the food is simply stunning, congrats to all the management and talented chefs. Hotel is clean and not too big and the personal touch goes a long way. This is Trip Advisor so of course there has to be a couple of grumbles (isn’t that why most people come on here?) I agree with a few comments about the rooms are becoming a little dated, whilst perfectly functional the bathrooms and some of the fixtures were tired. The hotel does have a sun bed policy but it isn’t adhered too. Certain guests had loungers put out for them by staff. This isn’t acceptable IMO. We were there 7 nights and that was the only things we could fault, the positives FAR outweigh the negatives. UMI and Sizzler are a must. Exceptional food, but the buffet was so good we also didn’t want to miss out the days we did have the speciality restaurants.

  Mar 22, 2025
• 

  Lost in Paradise.

  We spent our anniversary here. A wonderful hotel, the staff are so warm and friendly which made our holiday so special. I was a bit wary of buffet style food, but it was amazing, a great selection and never big queues. There are two speciality restaurants too. We had a fabulous ground floor beach front room, with our own sun loungers in a decked area. I cannot recommend this hotel enough!

  Mar 19, 2025