Sunscape Sabor Cozumel - All Inclusive

Customer Ratings & Reviews

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  Cost Cozumel

  What a lovely intimate resort. The food and staff were excellent. It did not feel like a mega resort. If was quiet. The locations and rooms were clean and airy. All had a view of the courtyards filled with tropical plants. We awoke to birdsong the beach is steps away and perfect for snorkeling.

  Mar 22, 2025
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  avoid unless u desire remote location

  definetly not as advertised, no buffet, long lines greater 20-30 mins to even enter resturants, food selection limited, and often ran low on menu items daily. food quality at dine in was above average when availible. the entertainment/sports activity were very limited, they did not refill fridge beverages, rooms basic and crowded, cafe had some nice desserts, no nightlife at all, beach was nice, never a beach or pool chair availble at most times. ac, beds/pillows were ok, the resort is smaller so everything was relatively close proximity staff was variably pleasant to helpful, often not present at their stations and needed to be tracked down, excellent massage at spa but very overpriced $200/hr us

  Mar 18, 2025
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  Nine Days of Sun and Beach at Sabor

  My Husband age 94, and I were there March 3 - March 12, 2025. This made it our 5th stay at Sabor; our 15th trip to Cozumel since 2001. Would definitely go back. The staff at this resort were friendly, they work hard to please each guest and so accomodating, Specially the Sunny Cafe hostess Lelany, and at the Patio Glendy. The waiters: Germain, Miguel, Ciro, Antonio, Reyes. Bartenders were all efficient. Entertainment was awesome: Mexican Folklore, Mayan Show, the Mardi Gras parade. Raul provided day programs; taught us simple Spanish, afternoon volleyball, morning exercise. He really kept things moving. We had some of the best order off the menu meals. Breakfast was the only buffet style meal. Wish more meals were buffet offerings to try more Mexican native foods. Missed seeing the Mariachi's this year.

  Mar 16, 2025
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  We love Sunscape just as it is.

  This was our 2nd trip to this resort. We like it because it is small, no one bugs you to “buy in” if you say no once. The rooms are clean, the pool is big and has done activities, but not too loud and obnoxious. The staff is incredibly friendly and helpful and the food has enough options for anyone to find something. We love the authentic Mexican food served there. Special shout out to Captain Ricardo, hostesses Glendy, Leylen, and Michele. Also waiter/ bartenders Rene, Antonio, Reyes and Carolina. We like it there so much we are planning to go back next year and bring our entire family- kids, spouses and grandkids. I hope it’s still there. I know the properties on each side want the Sunscape space, but in my opinion, Sunscape is what people picture when they go to Mexico, the other places look like condo complexes from Miami or LA- And have the same vibe. Not for me.

  Mar 15, 2025
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  Do not go to this resort even if it is a good deal. Stay away from Hyatt hotels who want to sell you memberships.

  Worst all-inclusive hotel I have ever stayed at. Not what pictures show. No TV service. Rooms dirty smelly outdated. No coffee maker in room. 2 restaurants only. Food bland greasy covered on different sauces. No real good tasting Mexican food or fresh fish. Greasy burgers on the grill everyday with tortilla chips that were like eating cardboard. I am not a picky person but this was bad food. Staff at resturant not able to handle busy times with lineups.

  Mar 12, 2025