What We Love
- The fish tacos from the grill are our favorite!
- The upper pool has a chill vibe. You'll want to spend all day there!
- Indulging in a day of pampering at the Miiluma Spa. It's a dream come true!
Things to Know
- The Michael Jackson Show is out of this world and will have you on the edge of your seat the entire time!
- The beautiful white sand will have you wanting to stay here forever!
Resort Details
- Various Lounges/Bars
Cevichería
Jamaica bar
Lobby bar
Swim-Up bar - Various Restaurants
Kambu Restaurant
Kalmia Cocina
Rosato Ristorante
El Mexicano
Trattoria
Sushi Corner
The Grill
Deli Cafe
Pizzeria
Cenaduria
La Cevicheria
San Telmo Steak House
Panadería
Thai Kunn
Healthy Corner
Some restaurants may operate on select schedules. Reservations may be required. Expect dress code requirements. Consult the hotel upon arrival for hours of operation, reservation policies, and dress codes.
- 24-hour front desk
- 24-hour room service†
- ATM/Cash machine†
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- 24-hour room service†
- ATM/Cash machine†
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Conference facilities†
- COVID test onsite
- Elevators
- Exercise gym
- Free parking
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Meeting rooms†
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Safe deposit box
- Sauna†
- Shopping mall, Offsite†
- Spa†
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports†
- Business Services†
- Wireless Connectivity
- Please contact the hotel for additional information.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteKid's Club - For children ages 4-12 years old, available from 9:30 AM - 6:00 PM.
Teen's Club - Video games, 3D TV screens, modern music MTV, Wi-Fi connectivity, movies, computers. - Direct access to a beach
- Fitness center on-site
- Hot tub2 outdoor hot tubs.
- Motorized Water Sports †
- Non-Motorized Water Sports
- PoolThere are 2 pools and 1 children’s pool. This property also has swim-up bars.
- Sauna †
- Spa †
- Steam bath †
- Golf †Golf course located within a mile of property.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
16889 reviews
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Apr 24, 2025Best week ever!
Had the best time here! There’s a lot of great things that I could say about this place but most important is the staff here. From the second we got here we got treated amazing. Big shoutout especially to the following staff members Eladro, Dolores, Alberto Chocolate, Henry Sosa, Nayeli, Jaime, Claudia, y Henry Gomez who go above and beyond to make sure you’re well taken care off.
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Apr 24, 2025
Sunset in Cancun
Was an amazing trip stayed a week the service and the crew were awesome Eladio Reyes , Oscar Huerta , Nayeli , Henry Gomez , Auber Gazla, Jaime Miranda y Ancelmo all these guys made it happen mission accomplished, one happy family they did an incredible job !!!! We can’t wait to coming back
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Apr 23, 2025
Ice cream shop
Paola was extremely kind every time we stopped by the ice cream shop. Her customer service skills are unmatched. She always has a smile on her face and made us feel very welcomed. She also always made sure to ask how our stay was going at the resort. The crepes were made to perfection every single time.
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Apr 23, 2025
Awesome Crepes
The crêpes were wonderful, especially Paola‘s service was exceptional. She is the reason why we kept coming back every evening. I would highly recommend this place to anybody staying at this resort. Especially if you have a hot cup of coffee or tea.
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Apr 23, 2025Cancun - Solo Traveler
Solo traveler, this resort is more for family and not for Solo traveler. I felt ignored as a solo traveler, specially at Rosato Restaurant didn’t want to provide me with a table because I was alone, they gave unacceptable behavior, bad management and horrible service. But great service and friendly for the THAI KUNN restaurant, excellent! Overall, great rooms, good location by the beach and good food. Must improved activities, friendly approach and entertainment for solo traveler. Suggestion; must provide a pool with bar for adults only.
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary
- AdvisoryEffective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of $4.20 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- Pet Policy : Pets Not Allowed