What We Love
- After a long flight, the cool towel and welcome cocktail refresh your body and soul.
- Enjoy elegant, hip suites featuring warm woods and bright colors. Take a moment for yourself on your private balcony or terrace.
- Take comfort to the next level with in-suite Jacuzzis for two and heart-stopping ocean views.
Things to Know
- The resort is only an hour away from the airport.
- You're only 20 minutes away from beautiful Playa del Carmen.
- This unique haven is rated as one of the Top 10 Beaches in Mexico by TripAdvisor®.
Resort Details
- Various Lounges / Bars- Barracuda.- Desires.- Halftime.- Manatees.- Rendezvous (Closing Time - 12 AM)- Showtime.- Sugar Reef.
Open during main show with beverage service, hours may vary.
- Various Restaurants
- Barefoot Grill.
- Bordeaux.
- Coco Cafe - Coffee and snacks.
- Himitsu - Pan-asian cuisine.
- Market Cafe - International buffet.
- Oceana - Fresh seafood. Casual Elegance (Open Time 6 PM)
- Portofino - Italian cooking.
- Seaside Grill - Grill specialties. Casual Elegance required for dinner
- The Patio.
- 24-hour front desk
- 24-hour room service
- Accessible rooms†
- All-inclusive meal plan
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Elevators
- Pool
- Shopping mall†
- 24-hour front desk
- 24-hour room service
- Accessible rooms†
- All-inclusive meal plan
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Elevators
- Pool
- Shopping mall†
- Spa†
- Wireless internet connection in public areas
- Meeting Facilities†
† Fees may apply
- Archery
- Bike trail †Enjoy tours to the yal-ku lagoon.
- Fitness center on-site
On-site amenities include:
Free weights.
Fixed bicycles.
Climbers.
Elliptical.
Fitness accessories (yoga mats, exercise balls, etc.). - General †•Indoor/Outdoor Activities:oAngry BirdsoCooking classesoCornholeoCrazy gameoCrossFitoLadder Toes
- Non-Motorized Water Sports
- Pool
On-site large infinity pool, fun social pool, and a quiet pool just to relax.
2 outdoor whirlpool tubs available.
- Tennis court
- VolleyballBeach volleyball.
- Water activities †Aqua Strong- AFAA Certified InstructorKayak TourPaddle Board TourPool Biking - AFAA Certified InstructorWater Casino
- Diving †
- FishingDeep sea fishing.
- Snorkeling
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
13430 reviews-
Jan 2025 couple review
Staff is hands down incredible. Didnt have a single bad interaction with anyone. Special shout out to our concierge Sofia. She texted us every morning with a morning guide to activities throughout the day. She provided cenote recommendations in the area, booked our hydrotherapy sessions for us and even had a bath prepared upon request. The grounds here are absolutely stunning. Love how much greenery is around and the beach is beautiful. Food ranged from OK to great. A lot depends on personal preference so I wont go into much detail but El Patio was our favorite highly recommend lamb birria tacos.
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Can’t wait to go back !
Just left and already miss this place! The lush foliage that fills the resort , the many pools to choose on and being doted on by ALL the staff made this resort stand out Big Time! Karina was our concierge and we utilized her services fully from blowing up our pool floaties to ordering room service her friendly smile was great to see each morning ! Gina and Maximillos & Carla with the entertainment team were our highlights during the day with pool volleyball and drink making competitions and Bingo! They brought the energy which was delightful for us since it is really an older crowd at this resort. Ruben was our pool waiter and he always found us to say Hi, adjust our shade, make sure we were good! Ivan at the barefoot bar made the BEST and most consistent drinks.. trust me on this one haha! If I had any complaints at all is that our swim up ( which we were VERY excited to use) was completely shaded all day so we never used the swim up once. I appreciate the privacy of the trees but it was not worth the upgrade at all. Additionally every restaurant was sooo good with the exception of EL Patio the Mexican, it was our least favorite but definitely not our Favorite. The best is the Himitsu grill is the best, you need a reservation for the Tepanyaki Grill but you can just walk in for the sushi menu! Sooo delicious we went back twice! Snorkel right off our beach you don’t need to book anything you’ll see turtles, fish and stingrays ! You can rent a mask at the resort for like 4 dollars. I read reviews that they are pushy with trying to sell you timeshare or preferred upgrades , they only asked us once and we politely declined and did not hear about it again. Overall absolutely loved this place!
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The rooms are thoughtfully designed to the smallest detail, even when you're taking a shower you can turn on your favori
Everything in this hotel is unbeatable, if there are any small flaws, they are dealt with so quickly that they are not even noticeable. Concierge service very thoughtful hotel The hotel staff is very attentive to guests, ready to help every minute.
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Rid & Nelson Wedding week.
My son got married at secrets of Akumal. The wedding was absolutely beautiful and all the staff were so welcoming and fun. Also the food at Akumal was the best I’ve ever eaten. The afternoon lunch barbecues were phenomenal as worthy buffets for the evening shows. We feel so lucky to have been able to share a special time with family and friends at such a wonderful place. All of the staff were so pleasant and helpful. It’s really show that they love their jobs.
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SPA and site improvements were below par.
Did not get the free massage offered with my reservation. Did not get the free hydrotherapy with my guests at the same time like I did at the last Secrets. The grounds are so dense that you cannot see any improvements to find your way. Wasted a lot of time getting lost.
- Advisory-Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – (Leave Resort Fee information if travel is still current.)