What We Love

  • Sample tantalizing, gourmet faire from one of eight onsite restaurants. 
  • Keep unending luxury at your fingertips thanks to 24-hour room service. 
  • Quaint, hacienda-style suits allow for unmatched ambiance and tranquility. 

Things to Know

  • The resort is only 20 miles from the airport. 
  • Maximize your vacation times by checking pick-up times on scheduled transfers. 
  • This resort is limited to guests aged 18 and older. 
  • Oceanfront rooms have been recently renovated.

Resort Details

Dining
French, Japanese and Mediterranean cuisine are just a few of the great options here!
OnSite Dining
  • Daytime Restaurants And Snacks

    IN THE MAIN BUILDING

    Main buffet restaurant Le Marché
    An international cuisine buffet filled with plenty of choices to satisfy your taste buds.

    An international cuisine buffet filled with plenty of choices to satisfy your taste buds.

    Breakfast buffet:

    Seating section with air conditioning available

    À la carte breakfast available

    Lunch buffet (daily themes):

    Seating section with air conditioning available

    À la carte snacks

    BY THE BEACH 

    Beach restaurant Mar y Tierra - Dress code: Resort Casual
    Whether you are beginning your day or checking in for lunch, a tropical setting is waiting for you.

    À la carte lunch

    À la carte breakfast

    AT THE GOLDEN POOL
    Golden snack bar
    Located between buildings6 and 7 and next to the Golden Swim-Up pool, with a variety of delicioussnacks.

    DAYTIME SNACKS

    MAIN BUILDING -
    We also have new additions for snacks and the newest addition: our new Coffee shop: Café Sisal - next to Plaza España

    Catch up with your fellow Valenthusiasts over coffee at this cheerful coffee shop!

    MAIN POOL: - Food truck near Heaven and Earth swim-up bar
    Next to the main pool, beach tables and chairs available.

    - Fresh fruit kebab service
    With fresh tropical fruit kebabs.
    - Marquesitas cart
    The Marquesita is similar to a crepe, with salty EDAM (Dutch) cheese and Nutella, condensed milk or caramel.
    - Esquites cart
    A typical Mexican snack found all over Mexico. The word esquites comes from the Nahuatl native language word ízquitl, which means "toasted corn". It is served hot in small cups and topped with varying combinations of lime juice, chile powder or hot sauce, salt and mayonnaise.
    - Gourmet canapés cart
    Missed lunch? Not enough appetite for a full meal? Simply grab a few canapés.
    - Fresh fruit flavored waters cart
    Prepared with fresh tropical fruit, two flavors daily.

  • Nighttime Restaurants & Snack

    Nighttime Restaurants

    Italian: L’Olivo
    Dress code: Night Elegant
    The master chef is proud to show off his abilities, including traditional Italian cooking techniques. Enjoy fine Italian cuisine. Outdoor terrace available.

    French: L’Alsace
    Dress code: Night Elegant
    The chef selected a more traditional French cuisine and adapted it with your health in mind while following old time recipes.

    Mexican: La Hacienda
    Dress code: Night Casual-Elegant
    Indulge in the best Mexican cuisine from Veracruz, Puebla, and Yucatan, the most traditional in Mexican dining favorites. Outdoor terrace available.

    NIGHTTIME RESTAURANTS
    Air-conditioned luxury “à la carte“ restaurants in the main area

    Asian: Taman Sari
    Dress code: Night Casual-Elegant
    Serving a wide variety of traditional dishes from Indonesian regions, such as Bali and Java. Moreover, discover flavors from India, Thailand and Vietnam. Outdoor terrace available.

    Japanese: Ginger
    Dress code: Night Elegant Traditional Japanese cuisine with a modern touch.
    3 restaurants in 1
    • À la carte – no reservations
    • Sushi bar – no reservations
    • Teppanyaki (4 showrooms) – Reservation required on the same day with your concierge.

    NIGHTTIME

    Unlimited – No reservations
    By the beach (no air conditioning)
    Fish & Seafood: Mar-
    Dress code: Night Casual
    Mar delights your taste buds with culinary Cajun influences and inspirations from Peru, Veracruz and the Caribbean.

    Steakhouse: Tierra
    Dress code: Night Casual Tierra greets you with top American and Argentinean specialties.

    Plaza España
    - Mexican churros Delicious churros: natural, vanilla and cajeta flavors.
    - Sweet crepes cart: Tasty crepes prepared with various complements.

    SPECIAL FIESTAS
    - 2 theme nights weekly: Mexican and Elegance with buffet and entertainment. Usually held outdoor. Location may vary upon weather conditions.

  • Various Lounges & Bars

    - Sun bar, at the meandering Golden Swim-Up pool. Enjoy all kinds of refreshing drinks.

    - Heaven & Earth: two swim-up bars at main pool area. Swim right up to your favorite drinks and snacks. Take a break in the shade, relax, swim some laps and return for a refill.

    - Sunrise beach bar: On the beach for your favorite drinks and cocktails.

    - Sunset beach bar: On the beach for your favorite drinks and cocktails.

    - Don Miguel: lobby bar: Relax and enjoy afternoon tea, select coffee beverages or the best cocktails created by our mixologist.
    Dress code: Night Elegant

    - Plaza España bar: Main outdoor atrium by the lobby, the perfect place to start a romantic evening.
    Dress code Night: Casual-Elegant
    - Sports & Music bar: Watch your favorite game or event or simply come to enjoy the music and play pool.
    Dress code Night: Casual-Elegant
    - Martini bar: Elegant A relaxed atmosphere to sit and enjoy a perfect cup of coffee or cappuccino while reading a book or mingling with friends.
    Dress code: Night Casual
    - Salón Partagas cigar lounge: The ideal place to sit quietly and enjoy a premium quality handrolled cuban cigar, hookah pipes as well as some fine spirits.
    Dress code: Night Elegant
    - El Palenque theater bar:

    ***Schedule varies with shows and events.

Enjoy full access to free parking, exercise facilities, 24-hour front desk services and more.
On-Site Amenities
  • 24-hour room service
  • Concierge desk
  • Elevators
  • Exercise gym
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Pool
  • Restaurant†
  • Shops and commercial services†
  • Spa†
  • 24-hour room service
  • Concierge desk
  • Elevators
  • Exercise gym
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Pool
  • Restaurant†
  • Shops and commercial services†
  • Spa†
  • Tennis court
  • Wireless internet connection in public areas
Off-Site Amenities
  • Meeting Facilities†

† Fees may apply

Whether you are ready to snorkel or prefer to sit by the pool, you're covered!
On-Site Recreation
  • Direct access to a beach
  • Fitness center on-site
  • General
    Basketball, tennis and Paddle courts are free of charge

    - Two tennis courts
    -One paddle court
    -One basketball court

    •  Pilates, Yoga, TRX, Zumba, body fitness, pool biking
    •   Foam party
    •  Cooking lessons
    •  Spanish lessons
    •  Bike tour
    •  Tequila tastings
    •  Craft
    •  Riffle shooting
    •  Waterpolo
    •  Pool tournaments
    •  Texas Hold'em and many other games
  • Non-Motorized Water Sports
    - Hobie cats
    - Boogie boards
    - Snorkeling gear (mask and snorkel only)
    - Kayaks
  • Pool
    There are 3 pools on-site, including the Signature Imperial Pool with 2 swim-up bars (voted one of the most breathtaking in the Riviera Maya), and the meandering swim-up pool in the Golden Section.
  • Sauna †
  • Spa †
    Sauna and steam room in women and men lockers included with the purchase of spa treatments or massages. An extra fee applies for sole use. Ocean front palapa, Golden pool palapa, main pool palapa for couple or individual massages.
  • Steam bath †
  • Volleyball
    Beach and pool volleyball
Off-Site Recreation
  • Diving †
  • Golf †
    Golf course located within a mile of the property.
  • Motorized Water Sports †
On-Site Attraction
  • On-site Entertainment
    Do not miss the Mexican and the Caribbean thematic nights every week including buffet
    and entertainment under the stars (normally outdoor, location may vary, subject to weather conditions).
Off-Site Attraction
  • Chichen Itza
  • Tulum

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 19147 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Mucho Macho Likes

    Our second time here and it seemed even better than the first (if that's possible). The food, the staff and the resort amenities are all top notch. We are already looking forward to our third visit. I am a very particular person and its really difficult to find any issues with this place, the attention to detail is second to none. Dora is a terrific brand ambassador for the resort and gives that special attention to each and every guest. PROMOTE THIS WOMAN!

    Mar 31, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Luxurious and over-the-top in satisfaction!

    This had been our 3rd year going to the Valentin Imperial Riviera Maya and each year has been a more wonderful vacation experience than the last! Everything from the food and entertainment to the phenomenal service everywhere - in room, restaurants, bars, spa, and pool/lazy river/beach-side. All staff are very friendly and non-stop service oriented for an ideal vacation. The grounds are lavishly maintained and stunningly beautiful! They have a wide variety of activities for entertainment so you can choose to do as much (sporting games/friendly competitions) or as little (just be docile and be waited on) as you desire. We were celebrating and indulged in a private "Chef's Table" dining experience - absolutely the best meal of our lives - and we have traveled the globe many decades! We are looking forward to our next Valentin vacation!

    Mar 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Couples getaway

    We just got back from another amazing vacation for our 4th year in a row. The beach is relaxing and the pool is huge! It never seemed crowded. There is a quiet end, and the other end you can participate in activities or just float and enjoy the music. The grounds are beautiful and the staff work so hard and are always so friendly. Already looking to book next year!

    Mar 26, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful service, beautiful property!

    A family member recommended Valentín to us for a smaller-group bachelorette party (we were looking for something all-inclusive, fun, + lively, but nothing too over the top in terms of 24/7 partying), and this was the perfect resort for our group of 25-30 y/os. We had lots of fun joining in on the resort's activities, but were still able to relax/unwind. That said, if you're looking for a resort that is more of an all-day-every-day rowdy vibe or typical "college spring break," this may not be the right spot for you. The service was truly exceptional (special shoutouts for Pablo, Carlos, Isabel + the rest of the entertainment crew, Dora from guest experiences, and Oscar from Ginger's hibachi!). The property was beautiful and well-maintained each day, and the housekeeping staff was very respectful of our space/luggage. The food options/restaurants were significantly better than other all-inclusive resorts I've visited in Cancun! We loved the variety of restaurants/menu items available within the all-inclusive experience, fresh ingredients, and wonderful waiters/waitresses. The restaurants' staffs were very on top of things like food allergies/restrictions, and never missed a beat when bringing our meals to our tables, even with 4+ people. Staying at any all-inclusive resort in the Cancún area during spring break timing does come with the potential for things like limited pool seating and longer waits for a dinner table, but these were not an issue for us once we got acquainted with the resort (there are Facebook groups that share helpful tips + tricks!). Would totally visit again + would definitely recommend to others!

    Mar 26, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Speciality restaurants huge letdown

    The gardens and buildings are wonderful as are the pools and access to the beach. Big letdowns though - nowhere near enough beds by pools and cannot reserve table in restaurants (not, that is, unless you're prepared to fork out another £70+ per person per day for the privilege) - no, not even if it's your birthday, as I found out. If you don't pay this supplement, then you either scramble to join the 6pm mad dash to be first in or you will definitely wait minimum of 1.5 hours for dinner. House Wines are good - watch out they don't try to upsell you for more expensive wines as it is then no longer all-inclusive and you will pay. The only restaurant I could possibly recommend is Le Marche but unfortunately only open breakfast and lunch (don't know why, as this would alleviate evening crowds) - think it's just a ploy to get you to pay the supplement. The other restaurants, I found the food really bland and disappointing on the whole - what a shame, as all the surroundings are lovely. But the really biggest bugbear of mine is that tips are expected for any and every service, good or not-so. This is supposed to be ALL INCLUSIVE but really it isn't. Even the mosquitos want a tip for biting you!!! Not for us, but lots of people have been dozens of times.

    Mar 25, 2025
Hotel Advisories
  • Advisory***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • Current Renovations: Description: Important Notes:
    *This hotel is an adults only property and does not allow anyone under the age of 18 years.

General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

     

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type. 


    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel. 

    General Information - Room taxes and service fee are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.
    Minimum check in age is 18 year round.

  • Pet Policy : Pets Not Allowed

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