Guests have daytime use of the following Riu properties: Riu Montego Bay and Riu Reggae. Guests may use the facilities at these resorts, including the beach, pools, and bars. Guests may also enjoy lunch at these properties. Restrictions apply and transportation is not included. Consult hotel upon arrival for more information.
Important Information: Exchange privileges are subject to change.
All meals, snacks, local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.
Snacks and drinks 24 hours a day.
Premium branded drinks throughout hotel
Regularly refilled minibar and liquor dispenser in the guest rooms.
In-room safe.
Free sports, activities and entertainment programme as described. Activities include: kayaking, bodyboarding, snorkel gear, 1 scuba tryout in the pool, RiuFit program, beach volleyball, pedalos ( paddle boats)
Free use of wellness facilities (gym)
Free entry to the discotheque at Riu Montego Bay (drinks included). Must be 18 years old.
WiFi throughout the hotel.
Daytime entertainment for adults
Live music shows & Riu entertainment
Turndown Service
"Splash Water World" water Park at Riu Montego Bay
Additional Information: All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.
Resort Details
- Elite Club RestaurantA-la-carte restaurant exclusively for Elite Club guests.Dinner only. Reservation required.
- Jerk StationJamaican Jerk barbecue. Lunch only.
- Krystal
- A-la-carte restaurant serving fusion cuisine. Dinner only.
- Reservations required.
- L'AcquedottoItalian a-la-carte restaurant with starters and dessert buffet.Dinner only. Reservation required.
- Montego BayMain Buffet restaurant with live cooking stations, serving international cuisine. Breakfast and Dinner.
- SeasideBreakfast: Continental Breakfast BuffetLunch: Buffet with live cooking stationsDinner: A-la-carte Steakhouse. Reservations required.
- Various Bars/Lounges
- Vogue Lobby Bar
- Hanover, poolside bar with swim-up bar
- Aqua Chill-out beach bar
- Capuchino patisserie & ice cream parlor
- Elite Club exclusive Swim-up bar
- ZenA-la-carte restaurant serving Asian cuisine. Dinner only.Reservations required.
- 24-hour front desk
- 24-hour room service
- Accessible facilities
- Bell staff/porter
- Children not allowed
- Concierge desk
- Exercise gym
- Free high speed internet connection
- Free parking
- Housekeeping - daily
- 24-hour front desk
- 24-hour room service
- Bell staff/porter
- Children not allowed
- Concierge desk
- Exercise gym
- Free high speed internet connection
- Free parking
- Housekeeping - daily
- Lounges/bars
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Spa†
- Water sports†
† Fees may apply
- General* RiuFit group fitness activities (several times a week)* Daytime entertainment programme (daily)* Live music, shows & Riu evening programme at Riu Montego Bay and Riu Reggae* Water park "Splash Water World", open 6 times a week at Riu Montego Bay* "Riu Party", theme parties at Riu Montego Bay, once a week* Free entry to "Pacha" discotheque (drinks included) at Riu Montego Bay, open 6 nights a week
- Gym
- PoolFree sun loungers, towels and parasols by the pool.
- Scuba divingIntroductory scuba diving lesson in the pool.
- Spa †Renova Spa with different treatments, beauty salon, hairdresser and massages.
- Volleyball
- Water activities †Kayaking, small Catamarans, Pedaloes, Stand-up paddle surfing, Snorkel equipment
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4790 reviews
-
Feb 19, 2025Great location!
I went to the Riu Jamaica with a group of 5 girls for a long weekend. The location of the resort is great - very close to the airport. The property is nice, the outside is fabulous. Why I Gave it a '4': We had booked this trip 6 months in advance, and 3 days before our check in I got an email from the resort (a person named Anastasia) letting me know that there had been a system issue and the room I initially booked (ocean view) was not going to be available for my stay. This was very disappointing. I exchanged several emails with her regarding the situation, and at one point she simply stopped responding, which I found quite unprofessional. That aside, once there, the resort and the staff were great. Rooms were a little outdated, but the beach and pool made up for that. We were in the hall very close to the 24-hour bar and it was quite noisy throughout the night, but it wasn't terrible. There were a few members of the staff that were really great - Kayanne (outside bar), Odain (outside bar and main bar) and BiggieDon (inside dinner buffet) - they made the trip amazing!
-
Feb 18, 2025Another great visit to the RIU Palace Montego Bay
We have been coming to the RIU Palace Montego Bay for over a decade and it never disappoints. During our most recent trip we were treated very well right from our arrival. The front desk staff are most helpful and made us feel special returning to their hotel. At breakfast and lunch Mr. Audley served us with class and attention to detail. Dr. Phil always had a smile and his singing added to the ambiance. Mr. Grand made sure we were served in all areas and assisted in seating in the restaurants. David the lifeguard was very friendly and kept the pool area immaculate. Johnny Bravo the new "Dr. Fun/Fun" offered a variety of activities to participate in. All of the cleaning staff work very hard behind the scenes to keep the hotel sparkling. Our housekeeper Nicole kept our room stocked and spotlessly clean. We highly recommend this hotel and look forward to returning in the fall.
-
Feb 18, 2025
Excellent Entertainment Staff
My wife and I really enjoyed our trip. The best part was the entertainment staff they had each day. All of them did a great job with their high energy. I can honestly say they were the highlight of our trip. If you are looking for great staff and relaxing by the pool, this place is for you!
-
Feb 18, 2025
Riu Palace Jamaica - Great Stay at a Great Property with Excellent Staff!
We just came back from a one week stay at Riu Palace Jamaica in early FEB2025 and were super happy with the trip! A few notes/highlights: - Staff were incredible; we didn't have a single negative interaction with anyone! A few highlights were Dr. Phil at the breakfast and lunch buffet; Shania and Fifi (I think?) at dinner buffet; Archer at lobby bar; Ewan at pool bar. There are a lot more names to add here but I don't remember them right now unfortunately...great experience overall! - The rooms are comfortable but a little dated; no real quality issues but could just use a refresh - The hotel was super clean EVERYWHERE (rooms, restaurants, pools, beach, etc.). Great job by the staff - Food was amazing at almost all the restaurants and the buffet. Only restaurant that could probably use a menu refresh is the Italian. - Only small negative (out of their control) was the jellyfish in the beach. Not sure if a seasonal or out of the ordinary thing, but there must have been a lot in the water as our group of 6 was stung at least 10+ times over the 7 day period. Didn't necessarily stop us from going in the water, but was something you always had in the back of your mind when swimming. Overall was an unbelievable experience and we will definitely be back. A++++
-
Feb 18, 2025
Enjoyed our stay
We were there SuperBowl weekend and enjoyed our stay. I wish we would have known about the all white party. We spent more time at Riu Montego Bay for pool and activities.
- AdvisoryJAMAICA’S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: • All enclosed places (Restaurants, bars, lobby areas and rooms) • Public transportation • Work places • Government owned and occupied buildings • Health facilities including pharmacies • Sports, athletics and recreational facilities for use by the public • Educational institutions • Areas specifically for use by children • And places of collective use such as bus stops Persons may be fined or imprisoned
- AdvisoryRiu does not allow Spring Break Customers
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 01May25 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26