What We Love

  • The gorgeous, sugar sand beach is only 100 yards from the pool.
  • Catch your breath in expansive suites with ocean views so breathtaking you won't believe your eyes. 
  • 24-hour room service means you have access to all of the amenities you may require at your fingertips. 

Things to Know

  • The resort is only 35 minutes from the airport..
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • Upgrade to the Preferred Club and gain access to exclusive rooms, afternoon hors d'oeuvres service and more.

Resort Details

Dining
Various restaurants and bars serve mouth-watering cuisines as part of a la carte and buffet-style meals.
OnSite Dining
  • Barefoot Grill

    Located pool side with stunning ocean views serving A la carte grilled specialties.

  • Bordeaux

    A la carte fine French cuisine.

  • Coco Café

    Premium coffee and deli snacks served in a casual and relaxed atmosphere.

  • Desires Music Lounge

    Contemporary music lounge featuring flat screen TVs, dance floor and DJ.

  • El Patio

    Savor Mexican A la carte cuisine in a traditional and authentic Mexican ambiance.

  • Himitsu

    Specializing in a fusion of Pan-Asian A la carte specialties

  • Manatees

    Swim-up service and enjoy a cocktail by the pool.

  • Market Café

    A buffet specializing in international cuisine, show cooking experience with theme stations.

  • Oceana

    Fresh fish and seafood prepared in a quiet and romantic seaside setting.

  • Piano Bar Lounge

    Wine and world-wide cocktails in a private ambiance.

  • Portofino

    Enjoy delectable Italian A la carte cuisine.

  • Preferred Club Bar
    Exclusively for Preferred Club guests.
  • Rendezvous

    Lobby bar featuring chic furniture for lounging with a refreshing cocktail.

  • Seaside Grill

    Located pool-side serving A la carte grilled specialties.

  • Showtime Bar

    Sip your favorite cocktail while enjoying our impacting nighttime entertainment.

The resort offers 24-hour room service, Jacuzzis, an exercise gym, spa and many more amenities.
On-Site Amenities
  • 24-hour room service
  • All-inclusive meal plan
  • Beachfront
  • COVID test onsite
  • Currency exchange†
  • Exercise gym
  • Golf†
  • Jacuzzi
  • Live entertainment
  • Meal Plan Type: All Inclusive
  • 24-hour room service
  • All-inclusive meal plan
  • Beachfront
  • COVID test onsite
  • Currency exchange†
  • Exercise gym
  • Golf†
  • Jacuzzi
  • Live entertainment
  • Meal Plan Type: All Inclusive
  • Meeting rooms†
  • Pool
  • Restaurant†
  • Spa†
  • Tennis court
  • Water sports†
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Center
  • Fax Machine
  • Printer
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

Guests can enjoy water sports, scuba diving, fishing, golf and other great activities!
On-Site Recreation
  • Beach
  • Dart board
  • Fishing †
  • General †
    Cooking classes, bocce ball & horseshoes.
  • Golf †
  • Pool
  • Sailing †
    Catamaran
  • Scuba diving †
  • Spa †
  • Tennis court
  • Volleyball
    Beach and pool volleyball.
  • Water activities †
    - Kayaks
    - Water polo
    - Water aerobics
    - Paddle boards
    - Scuba diving at the PADI diving centre available at additional cost

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 10999 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    About to be newly renovated!

    Had a great experience! We went right before they are closing to renovate. You would never know they were about to close by the attentiveness of the staff. They were first rate! The food was excellent for an all inclusive. Loved their beach and pools. I am excited to go back after their renovations.

    Mar 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Hospitality

    Beautiful resort with breathtaking beaches. Food was good. My only complaint was there was no alcohol serves until 10am. We missed having our morning mimosa with breakfast. Hospitality was great. Especially, Memo who did water aerobics and bracelet making. He was so friendly and went out of his way to get to know people. Always professional and has a smile on his face.

    Mar 27, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    We enjoyed our week! Had a wonderful experience and would return and perhaps try a different Secrets

    The staff are what make this resort. They are all so friendly and fun. The entertainment team especially Fernanda who made my birthday extra special are wonderful. Shout out to Memo Jesus Juan and all the countless others who made our week by the pool so much fun. The waitresses by the pool and beach are wonderful and work really hard. Great service by Eugenia, Jasmine ,Rosa ,Katie and the countless others and all the staff in the restaurants especially David Seaside Grill, Louis , Philippe too many to count all wonderful people! The food was good and plentiful. The rooms could use new pillows and a general upgrade. The furniture in the Rendezvous at the pool was very uncomfortable and we did not find enough seating outside at night unless you went by golf cart up to restaurant area. The pool furniture and beach furniture also needs an upgrade and more of it. Unless you arrived at the pool or beach before 7 -730 you could not find seating. The beach needs washrooms closer by and a bigger shaded bar area and more chairs and umbrellas. The beach is beautiful. Made our stay memorable. I am not sure Iwould return to this resort but would definitely visit this area again.

    Mar 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Girls Just Wana have FUN 🤩

    Celebrated my daughter’s 21st Birthday who had a Blast! The Entertainment staff: Sebastian, Memo, Jesus, Carlos and Felix did an AWESOME job … they kept my girls laughing and entertained everyday with GREAT energy and smiles 😃 we will be back!!! Blessings & Love ❤️ to all who served us…

    Mar 26, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Relaxing Vacation

    We had a fantastic time here. We stayed in a preferred room and enjoyed breakfast at Oceana. We ate at all the restaurants,food was good. Louis was our favorite waiter . A very special thank you to chief concierge Diego Rivera and the preferred club staff who were there when we needed them. Pool consigners Martha,Alex and Jamie did a great job keeping seats available.

    Mar 25, 2025
Hotel Advisories
  • AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
  • AdvisorySecrets Playa Mujeres Golf & Spa Resort will undergo an extensive enhancement project starting April 2025, aimed at upgrading amenities, common areas, and guest rooms to maintain its luxury standards under Hyatt’s Inclusive Collection. Key Points: Normal Operations: Through April 15, 2025, despite some renovations in 2024. Temporary Closure: April 15, 2025, to December 15, 2025. Impacted reservations will be relocated to nearby resorts.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel

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