What We Love

  • Take the time you need to de-stress at the luscious oceanfront spa, featuring Turkish baths and Thai massages.
  • Indulge your sense of luxury with cool towels and chilled cocktails.
  • Mingle with fellow travelers and guests with drinks and unbelievable ambiance aboard an old Spanish galleon. 

Things to Know

  • The resort is only 35 minutes from the airport. 
  • Maximize your vacay hours by checking pick-up times on scheduled transfer
  • This resort is open exclusively to adult guests. 

Resort Details

Dining
Italian, Japanese, Mediterranean and other delicious cuisines will meet the cravings of every guest.
OnSite Dining
  • Bella Vista

    Buffet

  • Casa de la Playa

    Mediterranean

    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • El Galeón

    Steakhouse


    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • Hashira

    Japanese

    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • La Perla

    Lunch Buffet

  • La Tentazione

    Italian


    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • Le Tourbillon

    Gourmet


    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.


  • The Grand Cellar
    an exclusive cellar with more than 200 wines imported 
    from the most prestigious world wine regions
  • Various Lounges/Bars
    - Robusto
    - Perla
    - Mirador
    - Larimar
    - La Escala
    - Cala Esmeralda
The resort provides 24-hour room service, an exercise gym, concierge and other amenities.
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children not allowed
  • Complimentary wireless internet
  • Concierge desk
  • Disco
  • 24-hour front desk
  • Accessible rooms
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children not allowed
  • Complimentary wireless internet
  • Concierge desk
  • Disco
  • Elevators
  • Exercise gym
  • Free parking
  • Golf†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Library/Reading Room
  • Liquor store†
  • Meal Plan Type: All Inclusive
  • Nightclub†
  • Non-smoking rooms available
  • Pool
  • Poolside snack bar
  • Safe deposit box
  • Sauna
  • Shops and commercial services†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
On-Site Wedding Services
  • Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package.  Please contact wedding coordinator for complete information, locations and to reserve a date.

† Fees may apply

Guests can enjoy direct access to the beach, nightclubs, golf, water sports and more!
On-Site Recreation
  • Billiards
  • Direct access to a beach
  • Fitness center on-site
    Fit & Fun Fitness Program
  • General
    Other activities include: 

    - Aerobics
    - Yoga
    - Shooting tournaments
    - Archery
    - Basketball
    - Cycling
    - Billiards
    - Bocce
    - Gymnastics 
    - Table tennis

  • Golf †
    18 hole P.B. Dye golf course

    Green fees, carts are at an additional charge. ($)
  • Motorized Water Sports †

    For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL.  This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.

  • Nightclubs
  • Non-Motorized Water Sports
    Kayaking, windsurfing, beach volleyball, catamarans, aqua gym, the scuba clinic and snorkeling.
  • Pool

    Three pools, including an activity pool and lake pool.

  • Sauna
  • Shopping †
  • Spa †
  • Steam bath
  • Tennis court
Off-Site Recreation
  • Gambling †
    Spend an entertaining evening enjoying popular casino games like Blackjack, Poker, Roulette and Slot Machines (bar is included)
On-Site Attraction
  • On-Site Entertainment

    Live nightly shows in theater/disco/casino

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_5.0 15600 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Enjoyable beach experience.

    Good beach. Good and plentiful food except bad Japanese restaurant . Enjoyed adults only. For a five star hotel staff needs better English . Although my wife and I enjoyed our stay I was harassed by beach hawkers who sold counterfeit Cuban cigars with the full knowledge of the hotel. We thought hotel was a good value.

    Dec 22, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing resort!

    We had an amazing time at this resort, the grounds are kept beautifully and everything is so clean. The restaurants are top notch, specifically the French restaurant and Surf and Turf. Special mention of Alex and Cesar, our butlers who took awesome care of us and handled every request quickly. They were so thoughtful and helpful. We highly recommend Joia resort.

    Dec 22, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing resort

    Great team Iberostar Grand! Amazing entertainment and sports, great food, excellent customer service, cleaning service, butler service, bartenders. Excellent teamwork! Thank you for marvelous vacation. Will definitely come back!

    Dec 21, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful Resort, Great Staff!

    Thank you to our butlers Houston, Armando and the rest of the staff. The experience was truly amazing. My wife and I definitely felt at home even though we were thousands of miles away. The resort is very clean, laid out nicely and a joy to be a part of!

    Dec 21, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Highly recommended

    The Hotel & grounds are gorgeous and well maintained. The staff are so welcoming and attentive, everyone seems to be there just to make sure we enjoy as much as possible. We opted for the Butler service and oh boy, Houston & Armando are definitely the definition of amazing hospitality! Highly recommended and would absolutely visit again🙏

    Dec 21, 2024
Hotel Advisories
  • AdvisoryPre-reservation is suggested Reservartions allowed up to 7 days before check in
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • Minimum Guest Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

    Spring Break Policy - Bookings in the months of March and April will be subject to the following conditions:

    • The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
    • Students/youth between 16 and 23 years of age. Adults accompanying are responsible for the students’ behaviour. of the remaining nights.
    • In the event that any guests engage in inappropriate behaviour or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.

  • Pet Policy : Pets Not Allowed

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