What We Love

  • Evocative architecture and decor inspired by ancient Mayan Culture. 
  • Spacious Jr. Suites with cozy bathrobes, slippers, a furnished balcony and 24-hour room service.
  • Gluten-free, vegetarian and vegan menu options available at each of the a la carte restaurants.

Things to Know

  • The resort is only 15 minutes from the airport. 
  • Upgrade to the Preferred Club and enjoy exclusive access to the adults-only pool.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.

Picture the vacation of your dreams at Dreams Sapphire Riviera Cancun by AMR™ Collection. This resort’s all-inclusive, Unlimited-Luxury® amenities provide complete and utter relaxation – and it’s all taken care of for you.

Everyone can enjoy a stress-free getaway filled with all-inclusive, Unlimited-Luxury® amenities at Dreams Sapphire: drinks, food and activities are all included in the price of your stay! Tee off with complimentary green fees at Grand Coral Riviera Maya Golf Course or explore the world’s second largest coral reef just off the shores. Spend the day at Xcaret and learning about Maya history or hop on a bicycle tour for a great way to see the resort and the natural beauty around you. Want to make a splash? Enjoy the resort's new splash park, with a wading pool, mini slides, and more for kids. Three family-friendly waterslides ensure that fun is had by all.

When you want some peace and quiet, retreat to your spacious Jr. Suite and relax in cozy bathrobes and slippers on the furnished balcony. Don’t feel like dining at one of the resorts gourmet restaurants? Get your delicious cuisine delivered with 24-hour room service. At this resort, you get to live in the Now™.

Unlimited-Luxury® perks include:

  • Unlimited domestic and imported alcoholic beverages, including house wine
  • 24-hour room service food and drink
  • In-room mini bar with beer, bottled water, soft drinks (restocked daily)
  • Rooms with a private balcony or terrace and a hydro-tub
  • All kinds of activities - climbing wall, dance lessons, a casino and more
  • Theme nights and lively outdoor entertainment
  • Sip, Savor & See with other nearby resorts
Get MORE perks from your getaway to Dreams Sapphire Riviera Cancun by AMR™ Collection. Now through December 22, 2022, guests will get these additional perks exclusive to CheapCaribbean customers:
  • Welcome letter
  • One bottle of wine/sparkling wine, rum, or tequila
  • 25% spa discount
  • An in-room breakfast
  • Complimentary upgrade to nonstop shared transfers

Guests staying in upgraded room categories* will receive the above perks, plus these luxury inclusions:

  • 15-minute Shiatzu Chair Massage
  • 20% off romantic dinners
  • 20% off wine bottles
  • 20% off exclusive wine cellar dinners

Please note, not all reservations qualify for the above VIP inclusions & added values. Read all conditions here to see if you're eligible.

*Eligible upgraded room categories include all Preferred Club rooms (minus Preferred Club ROH).

Location

Puerto Morelos
Cancun International Airport (CUN) : 14 miles

Property Information

Last Renovation: 2019
Total available rooms and suites: 568

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Resort Details

Dining

Various restaurants and bars offer guests casual or elegant dining experiences.
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Amenities

The resort offers 24-hour room service, concierge, a spa and many other amenities.
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Activities

Daily activities allow guests to tee off, ride waves, work up a sweat and more!
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Hotel Advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 14159 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    TONY IS THE BEST

    TONY IS THE BEST TONY IS THE BEST TONY IS THE BEST TONY IS THE BEST TONY IS THE BRST TONY IS THE BEST TONY IS THE BEST TONY IS THE BEST TONY IS THE BEST TONY IS THE BEST TONY IS THE BEST TONY IS THE BEST TONY IS THE BEST TONY IS THE BESY TONY IS THE BEST TONY IS THE BEST

    Nov 21, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Mixed thoughts

    Great service in restaurants and pool areas, activities were good. Rooms, stock are non existence. Water flooded room daily, over to the bed. Husband fell. Lack of interest in the concerns when calling. Grounds not taken care of. Chair pads always soaked, not taken in at night.

    Nov 20, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Friends Trip.

    We arrived at Dreams Sapphire on November 4. We were a group of 4 couples. Jose arranged our check in at the front desk. He managed to get us in a joining buildings. To couples per. The rooms were nice and well kept. Our maid Abelia did a fantastic job. The buffet was our stop for breakfast and lunch. The selections were excellent. From Dyana our host to Alberto, Salvador and Israel all our needs were met. Sergio the head waiter was there to make sure all of our needs were met. At the beach Jamie whipped up some great drinks for the group and Carlos and Crystal always stopped to make sure our glasses never got empty. At the pool Pedro and Danny kept the drinks flowing and Alberto delivered them with a huge smile every time. At the restaurant Portofino Donovan and waiter Fernando were extremely professional as well as Marco and Santos at the blue water grill. Outstanding service. All in all we had a great trip with my only complaint is that you can’t book times at the restaurants. It’s first come first serve. Would I return? Yes. Jim. Canada November 2024

    Nov 20, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best wedding and services ever

    We had our wedding here and we truly could not be happier! From start to finish our wedding coordinator Carmen made the process so easy. If you are thinking of having your wedding here, don’t think twice about it. You will not be disappointed!

    Nov 20, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    10/10 would recommend

    The resort itself was amazing, very easily navigated, well-laid out & good food options! I would highly recommend this resort as a vacation spot (especially the swim-up suite) but also as a wedding/event venue :) So happy with the staff here but especially Grace Pacheco, the event manager! She was so incredibly responsive and well-versed in all of the needs for an Indian wedding and very patiently catered to lots of last-minute changes & issues!

    Nov 19, 2024