What We Love

  • No reservations are needed at any of the restaurants.
  • There’s a full calendar of supervised activities for kids ages 4-12.
  • Get a bottle of tequila sent to your room for your birthday!

Things to Know

  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • The resort is only 30 minutes away from the airport.
  • The Mayan ruins are on-site and nearby at Chichen Itza. For history buffs, it's a great dose of antiquity.
Hotel Promotions
Up to $1460 in Resort Credits.
Guests will receive up to $1460 in coupons per room towards the purchase of Spa Services, Golf, Wedding Services, Romantic Dinner, and Photography.  Additional details will be provided upon check-in at the hotel.
 
Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply. 
Applicable Dates:
Booking Dates: 14 Dec 2023 to 22 Dec 2025
Travel Dates: 24 Dec 2023 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $850 in Resort Credits.
Guests will receive up to $850 in coupons per room towards the purchase of Spa Services, Golf, Wedding Services, Romantic Dinner, and Photography.  Additional details will be provided upon check-in at the hotel.


Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply. 
Applicable Dates:
Booking Dates: 14 Dec 2023 to 22 Dec 2025
Travel Dates: 24 Dec 2023 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions.
Guests celebrating their honeymoon with us will receive 
- Surprise welcome gift in the room
- Small bottle of Tequila
- King Bed ( subject to availibilty)
- Late Check out (subject to availibility at time of departure)
Complimentry upgrade to next availiable room category ( subject to availibility and upon request)
- $35 Spa Credit for a selected service in "Specials for couples" category (120 min)

To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in. Emission date of less than 90 days
Applicable Dates:
Booking Dates: 27 Jun 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges
Guests staying at Riu Palace Peninsula have full access of the resort facilities at:

• Riu Palace Las Americas
• Riu Cancun
• Riu Caribe
• Riu Palace Costa Mujeres
• Riu Dunamar
• Riu Latino

Important Information: All of the above information is subject to change at any time without prior notice. More information will be provided upon check-in.  Transportation available but not included.  Please be aware that breakfast and dinner must be taken at the booked hotel.
Applicable Dates:
Booking Dates: 19 Jun 2023 to 23 Dec 2026
Travel Dates: 24 Dec 2023 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all-inclusive program includes the following amenities:

• All meals, snacks and local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants of the RIU Resort.
• Snacks and drinks 24 hours a day.
• Regularly refilled minibar and liquor dispenser in the guest rooms.
• Drinks service at the pool.
• Room service 24 hours a day.
• WiFi throughout the hotel.
• Free sports, activities and entertainment programme;  beach volleyball, catamaran (license required), kayaking, snorkel gear, 1 scuba tryout in the pool pedaloes (pedal boat).
• Free wellness facilities (gym).
• Turndown service (on request).
• In-room safe.
• Live music, shows & RIU entertainment
• RiuLand kids' club (4-7 & 8-12 yrs)
• All hotel guests are required to wear an ""All Inclusive"" wristband for identification purposes.

Important Information:  Redemption information will be provided by the hotel at check-in.   

Applicable Dates:
Booking Dates: 19 Jun 2023 to 23 Dec 2026
Travel Dates: 24 Dec 2023 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
Indulge your palate with outstanding global cuisine!
OnSite Dining
  • Various Lounges/Bars
    - Lobby Bar
    - Sports Bar
  • Various Restaurants
    - International buffet
    - Krystal Fusion restaurant
    - Japanese restaurant
    - Italian restaurant
    - Mexican restaurant
    - Grill and steakhouse
The resort offers 24-hour room service, spa / sauna services, an exercise gym and more!
On-Site Amenities
  • 24-hour room service
  • Elevators
  • Exercise gym
  • Golf,Offsite†
  • Housekeeping - daily
  • Internet services
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • 24-hour room service
  • Elevators
  • Exercise gym
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Sauna†
  • Spa†
  • Tour/sightseeing desk
  • Water sports†
Off-Site Amenities
  • Internet Access

† Fees may apply

Water sports, children's programs and golf courses are just a few of the excellent activities!
On-Site Recreation
  • Fitness center on-site
  • Hot tub
    There is 1 outdoor hot tub.
  • Non-Motorized Water Sports
    - Windsurfing
    - Catamarans
    - Kayaking
    - Snorkeling equipment
  • Pool
    There are 4 swimming pools, one of them with swim-up bar and adjoining Jacuzzi.
  • Sauna †
  • Spa †
  • Steam bath †
Off-Site Recreation
  • Golf †
    Golf course located within a mile of the hotel.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 9059 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent

    We were very happy with our stay. We had a sea view. The food was excellent and the staff were lovely. We really enjoyed our time there. We would highly recommend it.

    Apr 02, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful hotel

    Beautiful hotel, amazing food, great service, amazing pools and great beach. The only downside was the beds were too small and not comfortable!

    Apr 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Vacaciones inigualables

    Excelente hotel con muy buena atención, instalaciones cómodas y modernas, restaurantes muy deliciosos y en general una estadía de lujo.

    Mar 31, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing hotel

    Amazing hotel with fantastic staff, all so friendly and can’t do enough for you, whether it’s pool service drinks, fetching sunbeds for anyone late to the pool or maintaining the grounds (which are immaculate). We were in an adults only villa, which was perfect with a beautiful view and jacuzzi on the terrace. Some reviews mention a damp smell which there was when we first came in, but after opening the balcony door and unpacking our stuff, the smell had completely gone. The all inclusive drinks and food are good quality and plentiful, probably one of the best we’ve had. We ate at most restaurants (no booking so first come first serve). The steak and Japanese restaurants were good, buffet and Italian restaurant were excellent, Kulinarium was exceptional. The entertainment was great, day and night and we were blown away by the Riu Parties next door at the caribe which were spectacular. There was one down side and that was some of the other guests. Not the hotels fault but, especially after the Riu Parties, there were very loud American voices until the early hours and beyond, and this wasn’t youngsters on spring break, it was adults with no consideration. A bit of a shame really as everything else at the hotel is absolutely perfect and the staff are an absolute credit to Riu.

    Mar 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent

    The parties I like a lot, the food is very good, the drinks are also very nice, the rooms are very nice although the weather is old and makes a somewhat annoying noise but then you get used to it. I'll definitely be back.

    Mar 28, 2025
Hotel Advisories
  • Advisory***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of $79.20 MXN (approx $5) per night per room occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th, 11th or 16th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

    Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

    Service Charges
    Maid: Included in vacation price.
    Bellman: Included in vacation price.

    *Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.*

  • Pet Policy : Pets Not Allowed
  • Early Departure Policy
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
    • Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26

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