What We Love
- Enjoy a family-friendly check-in with Hollywood styling, including red carpet stairs and yummy welcome treats.
- Indulge your body and sprit in Spa luxuries such as the popular Chocolate Body Wrap.
- The Marina Vallarta Golf Club is within walking distance to the resort.
Things to Know
- The resort is only 10 minutes away from the airport
- Maximize your vacay hours by checking pick-up times on scheduled transfers
- Onsite activities and amenities are perfectly suited to adults and families alike.
Resort Details
- Coco Café
Enjoy coffees, teas, pastries and snacks served daily, 24 hours.
- Da Mario
This unique restaurant offers delicious Italian cuisine to guests aged 8 years and older.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
- Seaside GrillThe Seaside Grill offers eclectic, international cuisine paired with unforgettable beachside ambiance.
- The Snack MachineA variety of grilled favorites and snack foods served from a fun, colorful food truck.
- Tiki Taco
Every night, the culinary team at Tiki Taco serves up delicious Mexican specialties for guests.
- Various Bars / Lounges- Barracuda (Bar adjacent)
- Manatees (Main pool swim-up bar)
- Rendezvous (Main lobby bar offering cocktails and spirits)
- World CaféAs the name implies, the World Café features a diverse array of culinary highlights from some of the world's most unique destinations.
- All-inclusive meal plan
- Babysitting†
- Ballroom†
- Concierge desk
- Currency exchange†
- Elevators
- Laundry/Valet service†
- Meeting rooms†
- Pool
- Poolside service
- All-inclusive meal plan
- Babysitting†
- Ballroom†
- Concierge desk
- Currency exchange†
- Elevators
- Laundry/Valet service†
- Meeting rooms†
- Pool
- Poolside service
- Solarium
- Wireless internet connection in public areas†
- Please contact the hotel for additional information.
† Fees may apply
- Basketball court
- Children's program, onsite
EXPLORER'S CLUB
At Sunscape Puerto Vallarta Resort & Spa, kids ages 3-12 will have a blast with all the fun-filled activities at the Explorer’s Club for Kids. All Explorer’s Club staff is certified by the Red Cross in CPR for children, designed to entertain the little ones with different programs based on science, nature and exploration.The program offers the following fully-supervised activities daily so mom and dad can have some alone time and peace of mind:
- Programs based on science, nature and exploration
- Arts & crafts
- Playground
- Movie nights
- Sand castle competitions
- Gaming consoles (available upon request and based on availability)
- Weekly campout adventure in the tents at the club or on the beach (with the parents’ approval)Parents can rest assured while their children participate in fun-filled activities because all Explorer’s Club staff members are certified by the Red Cross in child CPR.
- Fitness center on-siteOur fully equipped, air-conditioned fitness center will provide a full range of cardio conditioning activities and exercise equipment.
- Miniature golf †
- Pool
One main pool with a swim-up bar, and the brand new water park and beach wait service.
- Spa †Guests can enjoy a variety of massage treatments at the beautiful gazebo on the beach.
- Teen programs
CORE ZONE TEENS CLUB
The Core Zone features games, sports, activities and entertainment geared to teenagers ages 13-17 including:- Tournaments held at various times during the day
- Giant Jenga and Connect Four
- Board games
- Darts
- Ping Pong
- Pool table
- Air hockey
- Xbox One
- PS4
- PSVR Headset
- Flat screen TV for movies and musicThe resort’s Entertainment Team is there to ensure safety and responsibility while the teens take part in all the activities that are offered.
- Tennis court2 tennis courts on-site.
- Volleyball
- Fishing †
- Golf †
- Motorized Water Sports †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7074 reviews-
Mar 24, 2025Good value for young family
Just completed a stay at the the Sunscape in Puerto Vallarta. The property is older and showing it's wear and tear. The food was fair to good for the price point. Very good experience with the staff - they work really hard to keep guests happy. Shout out to the following staff who made our trip special - Valeria, Diana, Georgina, Nayeli and Sandra from the kids club - thank you for taking care of the kids all day and giving them such a great time! Isela from the snack machine; Alejandro and Samantha from Tiki Taco; Mari from Coco Cafe; the lady handling the egg station every morning - thank you for remembering us by names and knowing all our preferences in just a few days! Carla and team from front desk - thank you for hearing our issues and trying your best to solve it. I would consider coming back if they can refresh the building and amenities.
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Mar 24, 2025
Pleasantly surprised!
It was our first time at the resort and we will definitely go back. The staff is friendly, helpful & courteous. Our room was spacious (2 beds & sofabed), clean, with an amazing view (17th floor). Omar, Ivan and Mario C. are the best bartenders.
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Mar 23, 2025Hotel vacation
Reception was good quick. We would like to have time to get in and settled before we get ask for new hotel excursion. We like the pool and the beach access. Christian ans Mari were helpful. They notified me of upcoming events. We discussed possibel. Whale sitings.
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Mar 23, 2025
Family friendly budget resort
I read many reviews prior to arriving at this resort and they had me worried. BUT the price point was amazing ($2300cad for a family of 4 for a week) and I figured “how bad can it be?” I’m so glad I didn’t cancel the trip and decided to try it out, because we had a GREAT time! The resort itself is small, and a little run down, the food wasn’t bad, but there was limited options for picky kiddos! But the drinks were yummy and the customer service was PHENOMENAL! Every person in every department went out of their way to make us happy! I have an autistic 5 year old so finding something he’ll eat is a challenge but the waiters in the buffet (world cafe) would go out of their way to run to the kitchen and personally cook him a plate of French fries or fetch him a cinnamon bun if they weren’t available in the buffet. The Italian a la carte restaurant (d’mario) was AMAZING! The food and drinks and service were all soooo good! I wish they had a section of the restaurant they would allow kids into so we could have visited more often. They only allow kids ages 8 and up. The bartenders were always happy to make us all whatever we asked for and would fill up our yeti tumblers. The housekeeping showed up daily and left us cute little gifts and notes and make blanket art on our beds. The entertainment team always had a dance party or some fun game happening in the pool. The bell boys at the front were probably our favourite. Shoutout to Oscar and Christian! We absolutely adored them. We ventured off the resort frequently and they were always quick to help load us into a shuttle or uber. And whenever we walked by to go to mini golf or for a walk to the mall, they always went out of their way to run up to us and see how we were doing. This is a fantastic budget resort, we had a great trip!
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Mar 22, 202510 day getaway
On our recent 10 day all inclusive holiday in Puerto Vallarta, staying at Sunscape, we would like to take this opportunity to acknowledge some of the staff that went above and beyond to make our stay here very memorable. At the TIKI TAKO restaurant, Alejandro AND Jose. You put on quite a show for us with your expertise in making Spanish Coffee! What a great way to finish off and excellent Mexican meal. So enjoyable, we enjoyed it three times! To Roberto - the master salesman, and entertainer! Talked us in to three massages on the beach with very experienced professional masseuses! To Coral - the receptionist at (check in) Was very helpful in answering questions and helping us with our return flight tickets. To Gabriel from Nextours. Was very helpful in booking our tour to the RODEO a very enjoyable evening of entertainment, fun,and a fabulous authentic Mexican Feast. The only thing we would like to address, is the placement of the room safe. Not sure if all rooms are equipped this way but ours was on the floor. It was dark and hard to see. When we got down to see what we were doing it was a little iffy-if we were going to get up or not. All in all a great stay. Thank you all so much. Four Gals from Canada 🇨🇦
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.