What We Love
- There are tons of fun activities to enjoy during your stay, including wine tastings, mixology classes, dance lessons, yoga and more.
- Enjoy live musical performances, theme nights and beach parties during your stay.
- The resort's Turtle Release Program occurs from July through December.
Things to Know
- This resort is located just 20 minutes from Cancun International Airport and is available to adult guests only,
- 24-hour room service is available for when those inevitable snack cravings hit.
Resort Details
- Barefoot Grill
Enjoy a variety of light lunch specialties by the pool each day. No reservations required.
- Bars- Barracuda
- Half Time
- Manatees
- Red Vine Piano Bar
- Sugar Reef
- The Vine Bazaar - Bluewater Grill
Enjoy grilled specialties in a seaside setting. Open for dinner only. No reservations required.
- Dragons Restaurant
Serving up elegant, fine dining celebrating flavors from the Far East. No reservations required.
- Market Cafe
Lively and casual space explores all of the flavor of Mexico - buffet style with private seating. No reservations required.
- Nebbiolo Restaurant
With an antipasta bar and stone pizza oven, Italian specialties are served with Modern Italian decor. No reservations required.
- Olio Mediterranean Cuisine
Flavors from Tunisia, Morocco, Greece, Spain served overlooking the pool area and Luguna Nichupte. No reservations required.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.** The Romantic Dining experience is valid on all new bookings at select Secrets Resorts & Spas made now through December 22, 2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
- Sea Salt Grill
Offering indoor and outdoor dining facing an exposed kitchen and featuring steakhouse favorites. No reservations required.
- The Vine Bazaar: The Cafe
Modern textures and colors celebrate the core of the home and highlights the earthy delights of the Mexican culture and harvest. No reservations required.
- 24-hour room service†
- All-inclusive meal plan
- Beachfront†
- Concierge desk
- COVID test onsite
- Exercise gym†
- Golf,Offsite†
- Internet services†
- Jacuzzi†
- Pool
- 24-hour room service†
- All-inclusive meal plan
- Beachfront†
- Concierge desk
- COVID test onsite
- Exercise gym†
- Golf, Offsite†
- Internet services†
- Jacuzzi†
- Pool
- Restaurant†
- Spa†
- Water sports†
† Fees may apply
- Jacuzzi †
- Pool †
3 infinity pools
- Snorkeling †
- Spa †
The stunning 12,580 square foot spa designed for relaxation and rejuvenation, features a Spa Cenote concept with cave-like structures and open water pools. Offering a complete sanctuary for the senses, the spa features a combination of hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
18213 reviews
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Dec 28, 2024Great place to visit
The servers in the lunch buffet were the best! We loved Cesar, Jesus, Lourdes, Nadia, and Berenice!! The food was really good, and our room was so nice. Me and my daughter had a wonderful time, excellent service all around. We would definitely come back
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Dec 27, 2024
Great Experience at Secrets The Vine
My wife and I stayed at The Vine for the first time after many visits to other Cancun/Riviera Maya properties and brands. We both found the hotel to be beautiful inside and our room, a 26th floor master suite was spectacular. It is part of the preferred club package and is worth the upgrade. Our floor also had a butler, Sebastian, who was so welcoming and truly wanted to make your stay the absolute best while there. Besides Sebastian, we found that all the staff were very friendly and genuinely wanted to provide you with the best service of any hotel that I've stayed in. We found all the restaurants to be good, enjoying the Blue Water Grill and the Sea Salt Grill the most. The main pool area is very nice and service was attentive. The preferred club pool on the 12th floor overlooks the main area and has a nice view of the ocean. The beach itself was white, powdery soft sand. Although the waves were fairly high for swimming. We were very happy to find the beach to be seaweed free. On our last 3 trips to the region the beaches were clogged with seaweed. So this was a huge plus. The trip was wonderful and we will return to this hotel and try other Secrets properties because of this experience.
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Dec 27, 2024
20 years Anniversary trip!!
It is a very highly recommended place for you who want to make a romantic memory with emerald beaches, relaxation. It's a place where you can feel the comfort of all-inclusive service. It's a place I'd like to go again if I have a chance. I'll miss it very much. I already want to go again.
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Dec 26, 2024Dissatisfied! Extremely sales oriented staff - Too pushy to sell membership/upgrades
At check-in time, the front desk person tried to sell us an upgrade for $360 which included a higher floor in their preferred category collection. When I inquired more, I found out that I was given a room on the 1st floor (room no 1012) because I had booked through an agent and not directly through Hyaat. When i said no to an upgrade, I was sent to another representative and he gave us the offer to pay only $160 and sit for a 90-minute presentation to get an upgrade. We decided to pay and upgrade the room. The room given on 24th floor was far from the beach view, so we requested if we could get a room closer to the beach. He denied it and said there would be extra charges. After a while, when I came back and checked with another front desk person, he changed my room instantly (same category and higher floor -25th and closer to the beach). without any additional cost. The next day, when we went for a sales presentation, it went on for 4 hours. After declining, I was sent to another representative and then again to another representative. In all, I spoke with four sales representatives over a 240-minute presentation. There were so many attempts to sell an upgrade or unlimited Hyatt membership that it completely killed my mood. We have travelled 30+ countries and have never gone through such an extensive sales pitch. Will never recommend Secrets to anyone. F&B staff/chef was really good though. Chef Palapa and restaurant manager Jose for Olio made sure that our dietary concerns were addressed and checked-in with us regularly. Other than the dining experience, the experience was pretty poor and would recommend going there again. Also, we ran into a couple of friends/business associates coincidentally who also had a horrible experience with the sales pitch for Hyatt unlimited experience membership. We are forced to decide right after the presentation if we want to buy or not (they dont allow us a day or 2 to decide). One of our friend ended up buying the membership only to realize later that it wasn't suited for their travel style and spent another 2.5 hours trying to cancel. I strictly feel that guest should not be put in this position during their vacation/holiday.
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Dec 26, 2024
Okay resort, staff steal
The grounds were nice. Beware they will try pretty aggressively To get you to sign up as a member of their hotel member service program. Also, beware of stealing. When we would return to our room our pants pockets would all be turned out and they had gone through my purse and stolen cash. I later saw several reviews about steeling at this resort and it’s very true. It’s very difficult to get into the steak restaurant. They should implement a reservation system
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restriction may apply.
Reservation changes may not be permitted unless authorized by the hotel.