What We Love
- If you've been wanting an excuse to work on your swing, the unlimited green fees are a great way to enjoy some time out on the course.
- The resort breaks down the fun by age group with Baby Paradise, Kids’ Paradise and Teen Paradise kids clubs.
- The resort has seven restaurants and seven bars for every food craving.
Things to Know
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- The resort is 10 minutes away from The Cancun International Airport.
- The public transit route goes through to the bars and nightclubs and takes approximately 15 minutes to get there.
Resort Details
- Fisherman'sSeafood restaurant open for dinner only. Reservations are suggested.
- FujiyamaJapanese restaurant open for lunch.
- La PalapaFood court style buffet restaurant open for breakfast, lunch and dinner.
- La PiazzaOcean front Italian restaurant with its own Venice river. Reservations are suggested.
- Los GallosMexican restaurant with live music for dinner. Reservations are suggested.
- Sans SoucisAn adults-only gourmet restaurant that transports you to France with ocean front views. Reservations are suggested.
- Snack BarsThere are 2 snack bars on-site.
- Various Lounges/Bars- Collage Bar
- Jetix
- Lobby bar
- Las Brisas
- Club Caribe
- Trafalgars
- Beach Bar
- La Concha
- Nitro
- Caribbean Dance Club - Waynes BootsSteakhouse open for dinner only. Reservations are suggested.
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Game room
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Safe deposit box
- Shopping mall†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
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Please contact the hotel for additional information.
† Fees may apply
- Children's poolThere are 2 children's pools on-site.
- Children's program, onsite
Daily activities include arts and crafts, sports, games, beach time, water park etc. Baby club, kids club and teenagers club available.
- Direct access to a beach
- Fitness center on-site
- Hot tubThe resort has 2 outdoor hot tubs.
- Pool
There are 4 pools on-site. One is located in the children's water park equipped with water slides and the other is located in the teen park equipped with water slides This property has swim-up bars.
- Spa †
- Tennis courtThere are 2 lit tennis courts on-site.
- Motorized Water Sports †Motorized watersports provided by Aquaworld marina.
- Non-Motorized Water Sports- Kayaking
- Snorkeling
- Paddle boats
- Sailing
- Windsurfing
- On-site EntertainmentFantasy show (for kids)
Stars show (with impersonations)
Mexican show (traditional dances)
Broadway show
International Show
Karaoke night
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
21508 reviews
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Apr 15, 2025Excellent hotel and one to benchmark others
Holiday, family with 7 and 11 year olds. Beach and pools were excellent, although music and commentary by pool was often, and unnecessarily, too loud. There is an abundance of kids activities. Food was generally very good for a buffet - good variety and some local influences, albeit surprisingly little fish variety. Grounds and rooms were very well maintained/clean. Friday night Michael Jackson show was outstanding. Good mix of clientele (including Canadians and happily Mexicans).
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Apr 15, 2025Okay for a cheap stay by the beach with a little for everyone
The place is older and it shows. All the staff was so great and nice except Carla at the front desk. The food was not my favorite, especially the desserts that are bland and 97% gelatin
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Apr 15, 2025Incredible gem of a place!
Amazing time as always, beautiful resort and absolutely wonderful catering to kids and families. We will definitely return again! Jesus was our fav staff member but all of the staff is great! Very welcoming and warm atmosphere and stunning beach
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Apr 15, 2025
What a wonderful resort!!
My fiancee and I were planning our first big vacation together and didn't have a ton of money to spend on the most luxurious all inclusive. This resort was PERFECT!!! It was affordable but yet the service, views, and amenities were all wonderful!! Highly reccomend the French restaurant and steak house. The other restaurants/ buffet left a little to be desired, however we were not expecting the best food when choosing an affordable all inclusive. We did not have one singular complaint about any of the staff we interacted with and the drinks were DELICIOUS. Our room was absolutely beautiful with a large jacuzzi tub right by the window overlooking the ocean view. Absolutey would reccomend this resort 100X over again!!!
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Apr 14, 2025
Food wasnt Tasty
Stayed for 6 days. Hotel main buffet hotel food wsnt tasty at all. No quality and no variety of food. However Specialty restaurants were OK to eat
- AdvisoryNO STUDENT GROUPS OR SPRINGBREAKERS ALLOWED It is our policy that all Guests under the age of 18 must be accompanied by a guest 21 or older who must either share the same room or be in a nearby room. If THE HOTEL [s] determines that a reservation violates our policy we reserve the right to: 1. Collect a $50 damage fee per person which will be returned upon check-out and sign compliance with our Guest Vacation Policy
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of $4 USD per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed