What We Love
- If you've been wanting an excuse to work on your swing, the unlimited green fees are a great way to enjoy some time out on the course.
- The resort breaks down the fun by age group with Baby Paradise, Kids’ Paradise and Teen Paradise kids clubs.
- The resort has seven restaurants and seven bars for every food craving.
Things to Know
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- The resort is 10 minutes away from The Cancun International Airport.
- The public transit route goes through to the bars and nightclubs and takes approximately 15 minutes to get there.
- All taxes, service charges and gratuities
- All meals and snacks daily
- 24-hour food and room service (with $5 service fee per order)
- Unlimited consumption of domestic and imported beverages (imported brands for scotch, gin, brandy & vodka)
- Daily shuttles to marina Aquaworld (twice a day)
- Paradise Club for babies, kids and teens
- 7 restaurants and 7 bars
Location
Cancun - BeachProperty Information
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Resort Details
Dining
Amenities
Activities
Hotel Advisories
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
20912 reviews-
Vacation stay
Nice place and the staff are very helpful and nice. Ediberto from security was very nice and very helpful and works so hard , I hope that he is recognized for it. Also Alicia in house keeping made sure to clean thoroughly and provide us with sheets and cloths whenever we asked.
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Crown Paradise
This will be my second time visiting Crown Paradise in Cancun. I went back on Dec 2022 and Nov 2024. I want to thank the staff especially Alicia in housekeeping, thank you for your hard work in keeping our room clean. She was so kind and respectful. Also Ediberto in security, he was also very kind. He always welcome us and does a great job securing the premises.
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Wonderful trip
We had a great time! The view of the ocean from the pool was amazing. The food was good, but no great. The staff was great! Jesus was the friendliest man who met us when we first got there, took us to our room and helped us with the shuttle to get back to the airport.
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Amazing hotel, amazing staff
The hotel was beautiful and the staff were amazing! Everywhere was clean and kept spotless and the food and drinks were delicious
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New familia for the week
The staff here was excellent. Any issue we had they assisted with. I was meet at my inbound taxi by Angel and Jesus. It was a "blessing" as my husband was not due to arrive until that evening. My luggage was locked up while I was escorted to the front desk to check in. Once my room was ready, I was escorted to my room. No fears no problems. Of course my personal escorts were gone once my husband arrived but it made me feel very secure for my first trip out of the US. The hotel does not match the photos online as the shoreline has decreased over the years but there was still plenty of beach to play on. Only bad point is the Mexican restaurant was closed for remodel. BUT when at the flea market and someone claimed to be out waiter from their we knew he was not being honest and just claiming this off my husbands braclet (mine was hidden by fitbit). Once ready to go home, Jesus met us to lock up our luggage and assist with checkout. We had 2 hours to wait before leaving for airport and Jesus made sure a taxi was ready at the appropriate time. Wonderful experience at Crown Paradise. Thank you to the entire staff for the great time and for being our family away from home.