Iberostar Selection Rose Hall Suites - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

7069 reviews

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  Fun Times

  Had a blast good food, music and entertainment. DJ Flexx really kept the crowd moving and DJ Turbo both are AMAZING! Fruit was fresh the staff was so beautiful, professional and attentive. Clean facilities with sooo much to do at each location. Chef Marcus delivered DELICIOUS FOOD everyday.

  Jan 31, 2025
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  Returning was the right thing to do

  This was our second year at this hotel and we had a lovely time again. We would like to thank all staff for their efforts and smiley faces. Just a few names that went above and beyond, for service. Kerry (our ambassador) who looked after us, generally, including restaurant bookings and Shannon our VIP rep who always made us laugh with her efforts at imitating our accents. Candice and her team who made sure we were ok throughout our two week stay. A special mention for Steffon, who made sure that I always had my special tipple of Harvey's to hand and Jules and Erroll at the Lobby bar, who always provided service with a smile. It was good to meet up with Ofelia (manager of the Asian restaurant) who remembered us from last year and Rochelle, in Aunt Ruby's was also good to us. Not forgetting Chad, Leroy and Warren and all the girls on the Prestige beach and final thanks to Maxine for my wonderful massages. Only a few negative aspects to mention. A shortage of beds in the Prestige beach area, partly caused by management trying to fit two hotels into the one area and partly by allowing people in that area to take up the small beds at the same time as reserving a cabana ! Finally, shows in the theatre are repeated on a weekly basis, but were also virtually the same as last year !! Some variation/variety would be appreciated.

  Jan 31, 2025
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  Unpleasant Stay

  I had high expectations for my stay at Iberostar Selection Rose Hall Suites, but unfortunately, it fell short in several areas. First, the cleanliness was a major issue—there were pigeons all over the property, and my balcony was constantly covered in pigeon droppings. It was unsanitary and unpleasant. Second, for a resort in Jamaica, I was extremely disappointed by the lack of authentic Jamaican cuisine in the dining hall. The food options felt catered more toward international tastes rather than showcasing the local flavors that make Jamaica special. The water pressure in the shower was frustratingly low, making it difficult to enjoy a proper shower, and the lighting in the hotel room was dim, making the space feel gloomy rather than inviting. The most unacceptable part of my stay, however, was the way security handled my daughter. Despite my repeated requests for them not to touch my child, a security guard manhandled her, which was completely inappropriate and unacceptable. Overall, this resort does not live up to its advertised five-star rating. The experience felt more like a four-star resort at best, and with the issues I encountered, I would not recommend it to others looking for a true luxury experience.

  Jan 30, 2025
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  Awesome experience!

  I chose this resort to spend my 60th Birthday with my brother and sister and their spouses and we had the best time!! It’s a beautiful resort and the staff are so amazing! These people work 6 days a week and bend over backwards to take care of their guests! Even though my birthday was Sunday, they really made me feel so special every day I was here with birthday cakes and special drinks and shots without even asking! Special shout outs to Toni from Aunt Ruby’s Steak and Lobster, Doreen the best pool bartender (and Sean was great too), Stretch who is like the Mayor of the place LOL, Karel the indoor bars server, I forget the lovely Amstar lady’s name but she was awesome and so many others. The food was top notch! The buffet has so many great healthy options for breakfast like a different detox juice shots every morning, custom made omelets, all kinds of yogurt and fruit and healthy toppings and fruit, but also the best homemade cinnamon rolls and other yummy options and the coffee is really good too! We loved every restaurant we went to, Steak & Lobster, Oriental, and Greek. Everything was so good! We enjoyed the entertainment every night in the lobby bar and were impressed with the talent. Especially Michael Wilson who played the violin but he made it so fun and got the audience’s attention and participation and also surprised us with his beautiful voice! We all thought The beds were very comfortable and the rooms nice. Overall we loved it here and didn’t want to leave!

  Jan 29, 2025
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  Amazing resort (great staff and food) beautiful

  Our family visited Jamaica for the first time in January 2025 and we loved it. We were greeted by Kerry our ambassador and she took great care of us during our stay. Kerry was so nice and gave us a tour and told us all about the resort and what to do. We stayed in the Suites and loved the location and the room. Everything was very nice and taken care of. If we had any questions or concerns we could tell Kerry and she helped us right away. The housekeeping each day was perfect. They always stocked our room well and it was always very clean. The entire staff is great and accommodating. We enjoyed the shows at night and also watched a few football games in the sports bar area. We also enjoyed the spa (massages and manicure). The ladies take great care of you and make sure you are happy with what service you want. We loved Bruce the lifeguard. He was fun to talk to and also did a great job. One day he had a busy day and he was very good at his job. The star crew is so fun. We played volleyball and all the games. We traveled with a 16 year old girl and 4 adults. Also Dressel Diving is right there and easy for the scuba divers to get to. Great place. The food here is Amazing!! Best food we have had! Steak and Lobster restaurant was our favorite but the buffet is always delicious. The buffet one night did seafood and you could eat all the crab and lobster you wanted. And peel and eat shrimp. So good! Italian restaurant was great too and the Hibachi. We also loved the smokehouse. We will try the oriental next time and the Greek. So many options. Liquor choices are great and good beer red stripe. We will return!

  Jan 28, 2025