What We Love

  • It's all-inclusive, all-epic-elegance - you'll feel so glam.
  • The gorgeous Junior Suites: Standard, Sea View, Beachfront and two Presidential.
  • The grandeur of the majestic staircase in the lobby coupled with the funky furniture.
  • Descending into blissdom of the Vichy showers, juice bar and Pilates/yoga studio at the spa.

Things to Know

  • It's 20 minutes from the airport - drinks for you and yours will happen presto.
  • Snorkel gear, kayaks and catamarans are all free.
  • There's Lucy's Club (ages 4-12) and Teenies (ages 13-17) for the kiddos. Book that massage.
  • You can tee off at the famed Tyrall Club Jamaica & Cinnamon Hill Ocean Course nearby.

Resort Details

Dining
A selection of restaurants and bars serve delicious, gourmet cuisines.
OnSite Dining
  • Aunt Ruby

    Steakhouse


    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • Back River
    Theater Bar
  • Blue Moon
    Music Bar
  • Calabash
    Gourmet

    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
  • Flames
    Cigar Bar
  • Mandeville
    Lobby Bar
  • Mango Walk
    Discotheque Bar
  • Mare Nostrum

    Mediterranean


    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • Maria Bonita

     Mexican


    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • Miranda Hill
    Buffet
  • Sunset Bay
    Swim Up Bar
The resort offers 24-hour room service, complimentary Wi-Fi and more!
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Baggage hold
  • Beachfront
  • Bell staff/porter
  • Business services†
  • Children programs
  • Complimentary wireless internet
  • Concierge desk
  • 24-hour front desk
  • Accessible rooms
  • Baggage hold
  • Beachfront
  • Bell staff/porter
  • Business services†
  • Children programs
  • Complimentary wireless internet
  • Concierge desk
  • Disco
  • Elevators
  • Exercise gym
  • Golf, Offsite†
  • Laundry/Valet service†
  • Liquor store†
  • Meal Plan Type: All Inclusive
  • Nightclub
  • Non-smoking rooms available
  • Pool
  • Poolside snack bar
  • Safe deposit box
  • Sauna
  • Shops and commercial services†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Water sports†
On-Site Wedding Services

  • Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package.  Please contact wedding coordinator for complete information, locations and to reserve a date.

† Fees may apply

Water sports, shopping, nearby golf, tennis courts and more are available for active guests.
On-Site Recreation
  • Beach
  • Children's pool
  • Children's program, onsite
    STAR CAMP:

    Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the  approach and theory of multiple intelligences, which advocates personal growth through cooperation.
    · Discover a new, artistic dimension by reproducing giant versions of works of art as a team. 
    · Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu. 
    · Record short films, become a journalist, publicist or the stars of an improvised video. 
    · Discover the inner artist by working with clay. 
    · Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members. 
    · Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool. 
    · Learn how to get a hard-boiled egg into a bottle or experiment with colors. 
    · Summer classics like darts, capture the flag or Olympic-style events.

    Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old

    STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles

    Star Camp Shows:
    On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nights 
    What's New!
    Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show
  • Direct access to a beach
  • Fitness center on-site
  • General
    Other activities include: aerobics, yoga, shooting tournaments, archery, basketball, cycling, billiards, bocce, gymnastics and table tennis.
  • Motorized Water Sports †

    For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL. This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.

  • Nightclubs
  • Non-Motorized Water Sports

    Kayaking, windsurfing, beach volleyball, catamarans, aqua gym, the scuba clinic, and snorkeling.

  • Pool

    Six pools including 3 outdoor, lazy river and kids splash park. This property features swim-up bars.

  • Sauna
  • Shopping †
  • Spa †
  • Steam bath
  • Teen programs †
    - Teens disco
    - Eagle Star camp - 13-17 years old

  • Tennis court
Off-Site Recreation
  • Golf location (onsite/nearby) †

    18 Holes, Caddy Required

On-Site Attraction
  • On-Site Entertainment
    Nightly entertainment including live music, weekly theme nights, shows, dance performances, discos and bars

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 7050 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Pleasant stay with good food

    Pleasant moderately sized mid-level resort. All inclusive resort ratings are different from regular hotel ratings so keep that in mind. Food was good and the cafe had strong yummy coffee drinks. Pool never felt too crowded. Loved curry chicken/goat at the buffet. Jerk chicken by beach was good but they were constantly out so had to wait. Christmas gala was great. Greek was so yum. Italian and hibachi solid. Asian not so much. All are first come first serve besides hibachi which translated to waiting up to an hour to get your table. Most staff were friendly once you start talking to them. Not Mexico resort friendly but different culture so all good. Other folks complained about shower not draining. One of our rooms had that issue but then realized just stepping on the drain when water starts pooling opened the drain. After finding that trick no issues. Took out a kayak. It was fun. Sail lesson available for $60 then you can take one out but make sure you come back in time cause they are no joke about their “rescue fee” if you can’t make it back in time. I heard the whole drama unfold with another guest. We decided not to sail. The most annoying thing was the door. The card keys kept not working. Every single day sometimes several times a day. Couple times it took over an hour for them to try resetting the card reader. Not pleasant when dripping wet or tired at the end of the night. They have a giant book filled with record of such incident happening to everyone. I did hear they are switching to different system. All in all, pleasant stay with some updates that would make it nicer.

    Dec 29, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    4.5 star rating… needs few uplift.

    If I had a choice, I’d give it a 4.5. The hotel is clean, surrounded by an amazing staff. You see customers returning and hugging the staff. The beach has lots of algae and not fun to swim in. The spa is very expensive. I did a facial which was very expensive e and quality not good! The spa’s interior needs an uplift. The food at this hotel is really good. U just need to be there early as they don’t take any reservation. During this very busy period of the year, some of their restaurants and not open… which adds to the waiting time! Their beach towel needs an uplift too.

    Dec 29, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    A Great Place For Families

    This is my second time here and I plan to come back l again in 2025. So that gives you an idea of what I think about this place. While not perfect in terms of an ultra-luxurious resort, it is perfect for me and my family. It is a great value and most everyone is exceptionally nice. I don’t disagree with other reviews that some staff are not nice, but like I said it is not perfect. They go above and beyond to keep guests entertained and feeling like they are at home. I highly recommend becoming a club member because the club staff are the best with checking in on you and doing special things like decorating and reserving a cabana for a special occasion. I don’t think you can go wrong coming here.

    Dec 26, 2024
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Iberostar lacks quality, service and is not 5 star

    The food lacked quality, consistency and variation. The hotel was under slot of construction and the sounds of jack hammering isn't the sounds you would want to enjoy on a vacation. The hotel has a lazy river however no inflatibles are providrf and its up to guests to find one. Half way through you have to push yourself as the lazy river stops flowing. The staff is either exceptional or rude, this hotel uus more of a 3 star. The room had no working fan in the bathroom and the door of the shower was missing the strip so water pooled in the bathroom. The cafe was making drinks and serving food while they cut a hole in the ceiling and dust flew everwhere. 😳 Worst experience in Jamaica thanks to iberostar lack of service, amenities and consistency.

    Dec 18, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing amazing amazing!

    This was our second time at this resort. The first time for our new 3 mth old baby girl! We can’t say enough good thing about our experiences here. First of all, TANIA the manager of guest services went above and beyond to accommodate our stay- not just with our uncertainties travelling with our infant, but she made sure both my husband and I had the best time with absolutely no stress about the baby. Anything you need; iberostar will accommodate - if you get to deal with Tania directly- you are beyond lucky. The resort itself is stunning, amazing staff, clean, friendly and welcoming. Thank you, iberostar suites for another incredible and unforgettable first family trip! And thank you TANIA from the bottom of our hearts for all you’ve done for us! You are incredible.

    Dec 16, 2024
Hotel Advisories
  • AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
  • AdvisoryRoom reservation required, Dinner Reservations allowed up to 7 days before check in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy:
    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information:
    Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

    SPRING BREAK POLICY: Bookings traveling in the months of March 1st,2020 to April 30th,2020 will be subject to the following conditions:
    · The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
    · In the event that any guests engage in inappropriate behaviour or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.

    Iberostar Hotels & Resorts is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.


    SPRING BREAK GROUPS POLICY: Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March 1st,2020 to April 30th,2020-April, Groups shall adhere to the following conditions:

    · Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
    · Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.

  • Pet Policy : Pets Not Allowed

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