What We Love
- It's all-inclusive, all-epic-elegance - you'll feel so glam.
- The gorgeous Junior Suites: Standard, Sea View, Beachfront and two Presidential.
- The grandeur of the majestic staircase in the lobby coupled with the funky furniture.
- Descending into blissdom of the Vichy showers, juice bar and Pilates/yoga studio at the spa.
Things to Know
- It's 20 minutes from the airport - drinks for you and yours will happen presto.
- Snorkel gear, kayaks and catamarans are all free.
- There's Lucy's Club (ages 4-12) and Teenies (ages 13-17) for the kiddos. Book that massage.
- You can tee off at the famed Tyrall Club Jamaica & Cinnamon Hill Ocean Course nearby.
Location
Montego Bay-BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
SPRING BREAK POLICY: Bookings traveling in the months of March 1st,2020 to April 30th,2020 will be subject to the following conditions:
· The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
· In the event that any guests engage in inappropriate behaviour or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
Iberostar Hotels & Resorts is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.
SPRING BREAK GROUPS POLICY: Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March 1st,2020 to April 30th,2020-April, Groups shall adhere to the following conditions:
· Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
· Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7026 reviews
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Nov 13, 2024Lovely hotel and room but food disappointing
First impressions were great, wonderful lobby, attentive service at reception and our room was wonderful. The beds are possibly the comfiest we've ever had in a hotel. The bathroom was excellent with the biggest bath ever! Everything is spacious and immaculately clean. We found most of the staff very helpful, especially in the breakfast restaurant. Hope always had a smile for us and Raquel was very efficient. Food quality was not the best. No freshly squeezed orange juice like other Iberostar hotels I've stayed in, limited supplies of some foods. Two days they ran out of bacon and Nutella at breakfast and in the A la Carte restaurants often items were not available or were missing when our food came. In the Italian restaurant pizza was very hit and miss. They seemed to use different bases, one was delicious and one was dreadful. Our favourite was the Greek restaurant. The pool area is fantastic but the lazy river was closed for repairs and we had not been made aware of this. The beach and sea is beautiful and safe to swim though you do get hassled by hawkers. Overall we had a lovely holiday and would stay again.
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Nov 10, 2024
Amazing resort with everything you need
I hosted a wellness retreat here in April. This as a great resort. It is an all-inclusive resort that has 7 restaurants and 6 bars. It also has a wellness spa, casino, shopping and nightclub. This resort has 2 sister resorts attached one on either side. Now if you stay at selection you will have access to the Rose Hall resort which was equally as beautiful. You will not have access to the Adult Only resort from here. The lobby looked like something out of a movie, it was beautiful. They have a great concierge service in the lobby. They addressed every need we had during our stay. There was a 24 hour cafe in the lobby filled with delicious coffee, tea and pastries. The pools were stunning and the swim up bar was such fun. The property is beachfront so you will walk out of your suite and right onto the beach. My suite was breathtaking, I had an amazing view and I would go out on my balcony and enjoy it every morning around 530am so that I could enjoy the stunning sunrises. The food was plentiful and incredible. The resort has something for even the pickiest eaters. Although, I do wish they had more in the way of vegan and vegetarian options. However even without that I was still always full and happy. Since this is an all inclusive resort all drinks (both alcoholic and non-alcoholic)and food are included. When my party went there was no shortage of things to do and entertainment for us so if you have no desire to leave the resort it is not necessary because everything is on site including shopping. I would definitely recommend this resort for a group or even a family with kids. The set up is perfect.
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Nov 10, 2024First Time in Jamaica
This was our first time at this resort and even though there were renovations going on within the resort it was a great experience. Kerry, our Star Prestige Ambassador was absolutely amazing during our stay. She made our stay very comfortable and worry free - she is a great asset to the property. The entire staff was courteous and helpful. Rooms were very clean and all of the amenities were top notch. Food was excellent. Would not hesitate to return to this resort
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Nov 07, 2024
Perfect family stay ❤️
Me, my husband and our 2 kids (15 and 12 years) just spent an incredible 12 nights here. We generally stay in Europe at 3/4 star resorts and would definitely say this experience was a cut above. All the people working at the hotel are committed to giving everyone a fabulous holiday and seem to genuinely care. There are renovations going on so the hotel is at low capacity but this didn't worry us at all. One of the major pluses for us was the option to visit the a la carte restaurants whenever you liked for dinner with no booking (aside from Japanese). This was nice as meant you aren't eating at the buffet 2 to 3 times a day. Although no complaints at all about the options there. Big shout out to the entertainment team especially Quban, Telvin, Stretch, Ruth, Mr Nice, Chocolate. They work incredibily hard and like all at the hotel want to make sure you have a good time. We did a couple of trip days - adventure park for ziplining and river activities and the Nigril beach and Ricks cafe. Both were great but not cheap when taking a family of 4 for the whole day out. Tips - we are from the UK and we always tip at bars and restaurants but didn't realise here you tip for most things. This isn't forced at all, but good to be aware even on day trips when doing activities the staff will say tips are appreciated. Overall we loved our stay and are already talking about wanting to go back in the future.
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Nov 05, 2024Iberostar Montego Bay Thefts
My daughter had money stolen from a locked safe within 2-3 hours of checking in. The only thing taken was all their cash. Security was involved, Police were diverted for two days. Police were of no help and appear corrupt. I would avoid Iberostar resorts in all of Jamaica. They had very poor security practices and theft is beginning to run rampant in their resorts. We have traveled to Jamaica many times overs the past 25 years and this last trip may well have been our last to one of our favorites places. It’s sad that the actions of a few bad actors are going to impact the amount of tourism and guests coming in to Montego Bay in the future. We had a group of 25 people., None who will return and all whom will be quick to disparage Iberostar in all of Jamaica