What We Love
- This all-inclusive resort in Puerto Plata has 3 swimming pools, 2 Jacuzzis, and a gorgeous beachfront location.
- The Wet Feet sunset dining experience by the pool or beach is SO romantic!
- The kids will love the rock climbing wall and all the activities sprinkled throughout the resort.
Things to Know
- Puerto Plata is fast becoming a hot Dominican Republic destination. The beaches and the water and the sun are enticing.
- The entertainment at night is varied with different themes and shows.
- This resort includes it all - kids & teens clubs, swim-up bar, a full spa, water sports and activities like tennis, climbing wall and archery.
Resort Details
- AmiciRelax, enjoy our tasty recipes, chat and have fun the Italian way.
- BigaroEnjoy the best lobster selection, at the sea shore.
- ErgosBuffet restaurant with a wide selection for three meals.
- Lolita
- MilwaukeeA worldwide famous beers selection has been chosen at Milwaukee Beer House, so you can enjoy them and share them as the master brewers style.
- OakWines from around the world are available for purchase at Oak Wine & Cheese.
- Ola Lola Beach BarEnjoy all our types of cocktails with a variety of typical snacks. Ola Lola Beach Bar will be your favorite place for any occasion.
- OneA coffee lover’s oasis. Options from around the world to choose
- Oregano
Dominican fusion cuisine
Our most famous recipes, ranging from generation to generation with “their secret ingredients” can be found here.
- Tiki Tiki Pool BarAt the Tiki Tiki pool Bar you can enjoy our fun cocktails and drinks, while you refresh yourself in the pool.
- 24-hour front desk
- 24-hour security
- Accessible facilities
- Babysitting†
- Beauty shop/salon†
- Bell staff/porter
- Boutiques/stores†
- Car rental desk†
- Concierge desk
- Currency exchange†
- 24-hour front desk
- 24-hour security
- Babysitting†
- Beauty shop/salon†
- Bell staff/porter
- Boutiques/stores†
- Car rental desk†
- Concierge desk
- Currency exchange†
- Dry cleaning†
- Elevators
- Ice machine
- Laundry/Valet service†
- Lobby
- Medical Facilities Service†
- Parking
- Room service†
- Tour/sightseeing desk†
- Wireless internet connection in public areas
- Business Center†
- Meeting Facilities†
- Please contact the hotel for additional information.
† Fees may apply
- Archery †
- Beach
- Bike rental †
- Children's program †
- Gym
- Jacuzzi
2 Jacuzzi on site
- Nightclubs
- Pool3 Outdoor pools on site including a children's pool and an adults only pool.
- Spa †
- Teen programs †
- Tennis court †
- Theatre
- Water activities †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4048 reviews
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Feb 23, 2025Honest Review - very disappointed!!!
My honest review on this resort Emotions by Hodelpa Puerto Plata: 1. A very terrible customer service experience, The receptionist said the room is ready at 3pm check-in time, but still not ready at 4pm, their not organized and bad customer care. 2. Foods are terrible, it’s salty and tasteless. Most of the foods are just seasoned with salt. Not sure if the management taste their food??? 3. The resort is very small and needs upgrades / repairs/ and maintenance. We will not coming back to this resort and Im not recommending it to anyone. Trust me, we’ve been in Punta Punta many times and this is my 7th times which is very disappointing and dissatisfaction.
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Feb 21, 2025Family trip at a 3 star resort.
Review of my family vacation at Emotions. The people of the Dominican, are very nice, and kind. Arriving , and checking in was smooth. First 2 days my toilet was leaking all over the floor. They fixed it as soon as possible. Cold showers the whole week. I did complain twice, someone did come and look. Food was okay, you will not starve. The beach is beautiful and clean. Beach towels.......you will never get one. I rated this resort a 3. It is definitely not a 5 star. Top feature for me is the coffee shop. Everyone is kind at this resort, but it is not ran efficiently. I will not recommend this resort.
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Feb 21, 2025
Not for us, average resort
We stayed for 2 weeks in Feb at the adults only section. Having stayed at a number of resorts over the past 20 years , we all know there are a lot of similarities in resorts so I will only focus on the exceptions. Beach is 5 out of 5, no weeds or strong undertow, lots of chairs and a snackbar Adult club is 2 out 5, no washroom, closes early at 8 pm, no snacks , lack of pool chairs . We found out that if you stay at the adult area you receive a free gift of fruit and liquor on your first day. We observed many rooms receiving this gift so at the the beginning of the second week we enquired at guest services where our gift was ? Guest services employee stated she was surprised we did not receive this gift and would talk to her supervisor to arrange . We left with no gift but did watch getting this gift after our request. Main area has no covered bar area, the small lobby has no bar it does rain more here for short periods than in any other area. When it rains there is no cover, very frustrating. There is one concerning area that had us concerned. There is a bartender named Marco who is a older gentleman that my wife experienced and observed lued sexaul comments and gestures that crossed the line of good common fun. I hope management will look into this and their own decisions. So due to the above mentioned issues especially no covered lobby bar area we will not return and not recommend this resort to our friends and fellow travelers.
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Feb 18, 2025Had great 10 days
Feb 2 to 12 Had a great time food was good . Italian restaurant was really good . Buffet changes cusines ever day. Beach was amazing and clean . Room with swim out was awsome touch. Staff was very helpfully. Best animation team led by Droopy . Super nice guy. Thanks Scott Robertson and Susan lopes
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Feb 17, 2025
The good, the bad and the ugly
We were in a suite of the adult’s only buildings (#12 / #13). Room was spacious, bed a bit hard, shower leaked, sewage smell if the fan and air condition are not turned on, had to fix the air condition that stopped working, on some days power outages were frequent and wi-fi was very inconsistent, from good signal to none for hours. Elevator also stopped working, had to carry luggage to the 4th floor. Adult only pool is almost impossible, very few beach chairs there, always taken from early morning. A waste of money. Medium sized resort, everything is close, too close. Be prepared to be blasted by loud music / animation. If you are looking for a peaceful quiet vacation, go elsewhere. The only quiet spot is the beach, but occasionally there is music there also. If it rains, there is little or no shelter. The beach is nice, brown sugar sand, wavy ocean, ample beach chairs in the shade. Snack-bar on the beach. Little or no service on the beach. Main pool is medium sized and most of the time is marred by loud repetitive music. Not enough beach chairs / shade at this pool. Food is good, you get everything but in a party of eight people seven of us got sick, and one really sick. If you choose this resort, make sure you have medical insurance, imodium, dulcolax, tylenols and naproxen. You have been warned. We tried all the à-la-carte restaurants. I personally enjoyed all three, especially the Mexican soup in the Mexican restaurant. House wine at the resort is awful, had to resort to buying premium wine. Casino was always empty. Blackjack is 10 USD, S17, peek, 7 decks, increments are 5$ (no 1$ chips). Did not play with these conditions. Night time entertainment is mostly outside and very loud. The resort appeared to be popular with Canadians. The place is clean and the service is usually good.
- Advisory*Important Information* The Dominican Republic imposes various restrictions each year for Easter. They usually begin the Thursday prior to Good Friday and run a few days past Easter Sunday. The following regulations may be enforced: -Motorized water sports may be banned -Non-motorized water sports may be limited or banned -Alcohol consumption may be restricted (most resorts get a permit enabling them to serve alcohol to nonnative people during the ban) -Music may be limited or silenced
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.