What We Love
- Say “I Do” with your toes in the sand at this ultra-dreamy paradise
- Indulge in delicious flavors and 24/7 dining services
- A pro-level, PGA golf course is just 15 minutes away
Things to Know
- The resort is just 20 miles away from the airport
- Maximize your vacay hours by checking pick-up times on scheduled airport transfers
- Downtown Cancun is just 20 minutes away and a couple minutes away from the ferry terminal to Isla Mujeres
Resort Details
- BistroSelection of gourmet specialities. Open for dinner, only for adults (18+).
- Don JaumeSteakhouse Argentinean Style, offering the best cuts of beef imported from the US and Argentina.
- El Mariachi LocoMexican cuisine and tequileria with an outdoor terrace. Open for dinner.
- FlavorsThe Main Buffet restaurant offering International food with several show cooking areas. Open for breakfast, lunch and dinner. Air conditioned and outdoor terrace.
- Il BotaccioItalian restaurant. Open for breakfast and lunch for Elegance Club guest.
- KabukiJapanese restaurant offering two different options for dinner: 7 Teppanyakis (reservation required) 5 sittings per night and maximum of 8 guests per Teppanyaki. Sushi bar with open sitting. (No reservation required for the Sushi Bar).
- Mar HouseBeach front restaurant with beautiful views of the sea, open for Continental Breakfast, Lunch buffet and Snacks. Restaurant transforms into a surf & turf casual restaurant for dinner. Air conditioned.
- McJesticCasual restaurant offering fast-food specialties. Open for dinner.
- Various Lounges & BarsInternational & Premium selection
-Piano Bar-Lobby Bar
-Legends (Sportsbar)
-Theatre Bar
-Soothe (Swim up Bar)
-Lively (Swim up Bar)
-Haven (Beach Bar)
-Sky Lounge
Exclusive for Elegence Club
-Pure (Swim up Bar)
-Glee (Swim up Bar)
-Cheer(Swim up Bar)
-Infinity (Swim up Bar)-Moon Bar (Beach Area)-Soothe (Swim up Bar)
- ATM/Cash machine†
- Bell staff/porter†
- Boutiques/stores†
- Elevators†
- Exercise gym†
- Golf,Offsite†
- Laundry/Valet service†
- Live entertainment†
- Pool†
- Spa†
- ATM/Cash machine†
- Bell staff/porter†
- Boutiques/stores†
- Elevators†
- Exercise gym†
- Golf, Offsite†
- Laundry/Valet service†
- Live entertainment†
- Pool†
- Spa†
- Water sports†
- Welcome drink†
- Wireless internet connection in public areas†
- Convention Centre†
- Meeting Facilities†
- Sky Gazebo- ocean front, Beach Gazebo and garden Gazebo; Sky Terrace - ideal for boutique celebrations offering an Ocean Front View, Sky Lounge, Wedding ballroom and terrace, customized wedding packages available ($)
† Fees may apply
- Children's pool †1 Swimming pool for children. This is located near the Lively Bar, doesn't have water slides or games.
- Children's program †Kids Club located in the Lobby building.
- Gym †Spacious gym equipped with a wide variety of cardio and weight machines, separate room for Pilates and spinning.
- Pool †Total number of Pools through the resort (12), plus (8) integrated Jacuzzis. (8) Pools are climatized in winter. 1 zero-entry pool.
- Sauna †
- Teen programs †Teens Club located in the Lobby building.
- Theatre †Theatre for shows and entertainment. Day and night entertainment available.
- Water activities †Water sports center located at the beach ($). The following non-motorized water sports are included complimentary, windsurf, catamaran, snorkel equipment, kayaks, paddle boards.
- Golf †Golf nearby at the Tom Weiskopf Design golf course in Puerto Cancun. ($)
- Cancun City
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Outstanding hospitality
Would stay at Majestic again! The customer service/hospitality and food were off the charts. Andres Terrones was our butler and he was outstanding. Not only is he a great person, but he demonstrated excellent service. Andres put together birthday balloons for one of the friends on our trip in her room and he was there when we needed something in our room fixed and he did it QUICKY! The bartenders at the pool and beach bars, Cauich, Angel, and Manuel, were awesome and really brought the fun with my friends and I. Jamie Hernandez, Amanda, and Carla were the best entertainment crew and also brought the fun to our trip. Highly recommend!
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Girls trip of a lifetime
From the comfortable beds to the beautiful resort and everything in between, Majestic Elegance was amazing. Honestly, my favorite part of our girls trip was the staff! Andres, Manuel, Angel and Cauich were so friendly, hard working and personable. Jamie, Amanda and Carla were always so full of energy and fun to play games with!! Our butler Andres, as mentioned above, was the sweetest human to be paired with us 6 crazy girls. We are a handful sometimes and he made sure every need was met and went above and beyond to make us feel special. This trip was one for the books and we hope to be back soon!
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Wonderful experience for the whole family
Wonderful time with Alondra, Estreya and Diana at the kids club during the week here! The food, the room and the overall experience was magical and so relaxing. The team is so engaging with activities for kids and everyone else as well! Thank you for making our daughter so happy during our stay here.
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Second Trip to Majestic Elegance!
First stayed back in 2021 with some friends. Had no complaints way back when so when another deal popped up it was an easy decision to return. We've only stayed on the adults side. The hotel is well maintained on a great stretch of beach. Restaurants were a little hit or miss. The Mexican restaurant had the best mashed potatoes one day as part of the plating so then I ordered them as a side at other restaurants and they were fine, but definitely not the same. The pastor tacos at the Mexican restaurant were also just plain pork with some pineapple lol. To add to my confusion at the steakhouse the empanadas were seasoned and amazing. Dining management just needs to make it make a little more sense or consistent? Hibachi and sushi were solid. All that to say we did not go hungry just confused sometimes. Staff was a real diffienteator this time around everyone was super helpful and professional. Butler - Leonardo was on it from the get go. Got our dinner reservations and extra blankets super fast. Ran into him a few times out and about and he always checked in. Bartender/Pool service - Misael was super consistent on drinks at the pool bar all week. When you have a bartender who makes every drink different for a week you'll come to appreciate his effort. Martin filled in one day and was also top notch. When we weren't in the pool Isai was always running around checking on everyone. Entertainment group - Karla, Oliver, & Diana were always popping up for fun activities and got everyone involved. They also stuck to the schedule which is another minor complaint we've had at other resorts.
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I have to go home?
I visited Majestic Elegance recently for a friend's wedding. This was my first all-inclusive experience and it was wonderful! Thank you to our butler Rubi for being attentive and available; we didn't use her service much past the initial tour and complimentary liquor bottle but appreciated the daily updates on events. The resort is beautiful and clean. Every member of staff I passed by was friendly and greeted with at the very least a "¡hola!" The restaurants provided incredible service as well. The food was fresh and delicious (the Mar House in particular had amazing seafood). The breakfast and lunch buffets were massive and had an incredible range of foods and drinks (get the fresh juices!). The tequileria was great for drinks. I put down a few Oaxacas; they were delicious and now I need to find sal de gusano for my drinks! Our room was clean and housekeeping did a great job every day. The beach was beautiful; the staff of course checked in every once in a while to get us drinks as well. All in all a much needed vacation and I would love to return in the future! Nitpicks that don't affect my review: -The bed was sometimes uncomfortably damp from humidity. I don't think much can be done about this. It's on the beach in Mexico. -The smoke alarm was in an alcove above the bed and had a very bright flashing green light that would light up a good portion of the room when the blinds were closed. I figured out a solution to cover just the LED light and I get why it's there but could have been placed better. -I asked for a mai tai at a couple of the bars but not sure what I got. Seemed like some kind of premade syrup? It certainly wasn't a mai tai. I also asked for a daiquiri (which should just be rum, simple syrup, and lime juice) but got a frozen strawberry daiquiri instead. It was still tasty, however. I stuck with tequila, mojitos, and pina coladas for the rest of the stay which were perfect. Again, all of the above is just nitpicking and I had a wonderful time.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.