What We Love

  • The Dolphinarium show is performed daily.
  • Cave diving in nearby cenotes is available to satisfy your adventure needs.
  • Unwinding with a Mayan Chocolate Dreams treatment at the spa.

Things to Know

  • It's 60 minutes from the airport. 
  • You’ll have access to Bahia Principe Grand Coba. Double the resort, double the fun.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
Huddled next to a beach with warm waves and delicate sands, Bahia Principe Grand Tulum will have you in paradise as soon as you arrive. Grab a cocktail and lounge poolside or while your kids stay entertained at the kids club. This all-inclusive resort is fun for everyone.

All-inclusive means means a stress-free getaway: drinks, food and activities at your resort are included in the price of your vacay! Cave dive in the nearby cenotes to satisfy your need for adventure or head over to the spa for a Mayan Chocolate Dreams treatment. For those who want to party the night away, the resort offers free entry to the nightclub at “Hacienda Dona Isabel” with local drinks included! 

Guests also have access to Bahia Principe Grand Coba nearby for more dining options. Please note dining policies for this resort:

  • All the services of the sister resort (except gourmet restaurants and main buffets).
  • All local taxes and tips. One dinner in a la carte restaurants per 3 night stay (advance reservation)
  • One dinner in a la carte restaurants per 3 night stay (advance reservation)
  • Two dinners in a la carte restaurants per 5 night stay (advance reservation)
  • Three dinners in a la carte restaurants per 7 night stay (advance reservation)
  • Unlimited local drinks, beer and soft drinks in the hotel's bars until 11:30 pm (except premium drinks).

Location

Tulum
Cancun, Mexico (CUN) : 62 miles

Property Information

Year Built: 1999
Accessible rooms: 12
Floors: 3
Total rooms: 774
Villa: 52

{{title}}

Resort Details

Dining

Guests can enjoy delicious gourmet cuisines including Mexican, seafood and more.
Show More

Amenities

Room service, high-speed Wi-Fi and other amenities are available.
Show More

Activities

Active guests can enjoy water sports, nearby golf, direct access to the beach and more!
Show More

Hotel Advisories

Advisory The state of Quintana Roo will be charging a sanitation tax of a minimum $1.63 Mexican Pesos (approx. $0.09 USD), per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 16516 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Gran Bahia Principe Tulum feedback

    1. Hard to use their website when booking a stay, when making changes, when booking airport pickup, and when checking out. Not user friendly. 2. Man behind the excursion/shuttle desk at the Tulum lobby was impolite and has an attitude problem. 3. Shiny floor tiles at the Tulum lobby is very slippery when it rains. 4. Check-in process at the lobby was painfully slow. 5. Bathrooms have no shower curtains (water splatters all over) and no towel bars to hang towels after used. 5. Food is good at Yukatan Buffet, Don Pablo, and Thali. Restaurant staff, tram staff and bellboys were friendly and helpful.

    Nov 19, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great week in Tulum!

    My partner and I just got back from a week trip to Bahia Principe Grand Tulum. We had a fabulous time and are already planning our next vacation. I was a bit scared after reading all of the negative reviews on here but we had no complaints! The staff were hardworking and friendly, the buffet was varied and delicious, the drinks were NOT watered down (🫣), it was clean, and our room was great with very powerful AC.

    Nov 17, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excelled T

    Very nice people, service is excellent, lots of activities to do around the pool great for all ages, swim up bar was great the bar tender always smiling and friendly. The guides for ATV were amazing and professional. The instructors for swimming with the Dolphins were amazing.

    Nov 17, 2024
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Beach experience poor water clarity

    Negatives Dumping dirty silt into the sea making the beach unsuitable Not enough drinks bars Nighttime entertainment for 1 hour 9pm until 10 pm Truck beach bar food cold Buffet experience food served cold Animal poo on tables Food time like a bun fight Drink service very slow Reception area terrible service Good points Use the refurbished rooms as our first one was like something from the 90 s Location amazing 4th visit to Mexico and this was by far the worst of our visits. Price point high. Will not be staying again

    Nov 16, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent stay

    We stayed here for two weeks for our honeymoon and it couldn’t have been better. I am a disabled traveller with a wheelchair and a feeding tube and the hotel is nicely accessible with large rooms. I forgot the charger for my feeding pump and Abraham from guest services went above and beyond trying to source one for me. I think he must have called every hospital, medical centre and supplier in Quintana Roo! Sadly there wasn’t one available, but Abraham couldn’t have tried harder. Abraham’s service continued throughout the holiday assisting with restaurant bookings and just being generally a lovely chap. Thanks for making our Honeymoon Abraham

    Nov 15, 2024