What We Love
- There are tons of fun activities to enjoy during your stay, including wine tastings, mixology classes, dance lessons, yoga and more.
- Enjoy live musical performances, theme nights and beach parties during your stay.
- The resort's Turtle Release Program occurs from July through December.
Things to Know
- This resort is located just 20 minutes from Cancun International Airport and is available to adult guests only,
- 24-hour room service is available for when those inevitable snack cravings hit.
Resort Details
- Barefoot Grill
Enjoy a variety of light lunch specialties by the pool each day. No reservations required.
- Bars- Barracuda
- Half Time
- Manatees
- Red Vine Piano Bar
- Sugar Reef
- The Vine Bazaar - Bluewater Grill
Enjoy grilled specialties in a seaside setting. Open for dinner only. No reservations required.
- Dragons Restaurant
Serving up elegant, fine dining celebrating flavors from the Far East. No reservations required.
- Market Cafe
Lively and casual space explores all of the flavor of Mexico - buffet style with private seating. No reservations required.
- Nebbiolo Restaurant
With an antipasta bar and stone pizza oven, Italian specialties are served with Modern Italian decor. No reservations required.
- Olio Mediterranean Cuisine
Flavors from Tunisia, Morocco, Greece, Spain served overlooking the pool area and Luguna Nichupte. No reservations required.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.** The Romantic Dining experience is valid on all new bookings at select Secrets Resorts & Spas made now through December 22, 2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
- Sea Salt Grill
Offering indoor and outdoor dining facing an exposed kitchen and featuring steakhouse favorites. No reservations required.
- The Vine Bazaar: The Cafe
Modern textures and colors celebrate the core of the home and highlights the earthy delights of the Mexican culture and harvest. No reservations required.
- 24-hour room service†
- All-inclusive meal plan
- Beachfront†
- Concierge desk
- COVID test onsite
- Exercise gym†
- Golf,Offsite†
- Internet services†
- Jacuzzi†
- Pool
- 24-hour room service†
- All-inclusive meal plan
- Beachfront†
- Concierge desk
- COVID test onsite
- Exercise gym†
- Golf, Offsite†
- Internet services†
- Jacuzzi†
- Pool
- Restaurant†
- Spa†
- Water sports†
† Fees may apply
- Jacuzzi †
- Pool †
3 infinity pools
- Snorkeling †
- Spa †
The stunning 12,580 square foot spa designed for relaxation and rejuvenation, features a Spa Cenote concept with cave-like structures and open water pools. Offering a complete sanctuary for the senses, the spa features a combination of hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
18384 reviews
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Mar 12, 2025Beautiful room with amazing views and excellent service!
We loved our room, spacious with a beautiful wrap around balcony and ocean views. Service was great, especially from our personal concierge Stefano. He went above and beyond to make our stay special. There were lots of options to sit on the beach or near the pool and great entertainment. We liked that we didn’t need to make reservations for the restaurants and didn’t have to wait long. We would go again!
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Mar 12, 2025High standards
So this is day 3 of our holiday and I wanted to clarify a few things which the previous reviews are wrong about Aircon- works and it is really cool in the lobby to the point I wore a cardigan Rooms- ours was a non upgraded and was lovely and very well maintained Food- zero ques at 6-7pm which is when we eat The food is also amazing
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Mar 11, 2025
Ringing in the 2025 New Year at our home away from home
This is our first time traveling during a holiday, New Year's Eve. We arrived on Dec 26th and wanted to spend the winter holiday on the beach. As soon as we arrived, we had a 15 min wait to be checked in at the preferred private check-in. This resort was so packed there was a line to wait for pretty much everything. We can see how stressed everyone was, and we were very patient. Dinners were minimum 1.5 to 2 hrs. wait if you weren't already in line when the restaurants opened for dinner at 6 pm. We had the Hyatt app, so the restaurant was able to notify you through the app when your table was ready so you would be free to do something else while you were waiting or just go back to your room to relax. We frequented the main lobby bar for drinks as they were the only bar tenders that got the drinks right. We bought the New Year's Eve special dinner that was held in the banquet. The entertainment and food was wedding like and was good. But the real party was outside in the pool area! There was so much going on, and the drinks and food were flowing. We enjoyed the New Year's Eve countdown to 2025! Our room was perfect as usual, and Carlos and Manuel (our butlers) were amazing! They made sure we had everything we needed and wanted and more! Thank you so much for making our stay outstanding even while dealing with the chaos of a full resort!
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Mar 11, 2025
As good as the first time.
Just got back.yesterday. Everything was great. Drink and food service at the beach was the best. Jose kept the drinks coming. Spa is awesome. Had a massage from Ana and it was so good I went back for a facial. Good deals available too. Food very good especially, Dragons.
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Mar 10, 2025
Weekend stay quick stay
Location is great close to the airport, also the beach was beautiful when we went, great view from the room. Checking process was very smooth and fast. Only thing is the wait time for dinner time, expect about one hour. Most of the restaurants had average food. Blue Grill was very good.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restriction may apply.
Reservation changes may not be permitted unless authorized by the hotel.