Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Would come back again
We enjoyed this gem of a resort! My husband and I went with two other friend couples in February. The spacious beach had palm trees (instead of umbrellas) for shade which was gorgeous with lots of options/loungers for sunbathing in full sun to part shade. The beach was kept very clean and swimming in the ocean was fantastic. We saw three beach weddings during our week stay which was neat. The catamarans were fun to use and we also enjoyed an afternoon at the water slides. The servers were attentive and always smiling both on the beach and in every restaurant and buffet. We especially loved seeing Sanchez each day at the buffet, with his welcoming smile and sense of humour. Food was fantastic! Lots of delicious options at the buffets every day. Accommodations were spacious and kept very clean. Our room’s Mini bar was restocked every day which was great. The only real negative would be our room felt unusually damp and we did notice some mold on the walls. The leaky shower may have been partially to blame - which they assured they would look into when we left. All in all we would try another Riu again. From the chefs, to the housekeeping, to the gardeners and everyone else, thanks to your great team for creating an oasis to relax and enjoy your beautiful country!
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fantastically
Hotel wonderful, clean, food delicious, service friendly. Beach wonderful, sunbeds available without problem. Waiters on the beach very nice, helpful. We spent wonderful 11 days.
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NOT MORE THAN A 2 STAR HOTEL THAT IS FILTHY AND INFESTED WITH ROACHES, BED BUGS, AND BLACK MOLD.
Traveling with my family that included 5 children. We have been left traumatized by the experience at this hotel that is being misrepresented as a luxury 5-star hotel. As previous RIU fans and Suwing travelers, we will never trust them again for vacations. Shame on RIU Hotels and for the moderators of the Facebook group that have deleted my honest review warning other travels of these very serious health and safety issues. We were all sick with flu like symptoms after realizing our rooms were infested. My poor kids and I have bug bites all over our bodies that caused us fevers, vomiting, and flu like illness. This hotel is not palace quality, and management should be ashamed of themselves. Never again.
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go to the casino in the night!
"The beach was breathtaking, the food exquisite, and the service impeccable, making it a fantastic experience overall. One of the trip's highlights was visiting the casino, which offers a convenient transportation service. The slot machines were cutting-edge, and trying my luck at SicBo was thrilling and rewarding—I even ended up winning! However, the night show was quite boring and lacked energy."
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WONDERFUL STAY!
We truly loved our stay, but most importantly we truly enjoyed the service and interaction with everyone that works there. Wonderful people!! Secondly, the hotel offers a beach bar and a beach restaurant - which is important to us. The beach is beautiful with enough chairs to hang out all day. We will be back for sure.