What We Love
- No reservations needed at any of the restaurants.
- The spa, your escape-haven, with treatments that chase your worry right out to sea.
- The liquor dispensers in your room. You'll never go thirsty.
- Their mantra that rings true, "Service with Heart."
- The kids' club with a pool and a playground so you can take a much needed breather.
- The way the resort is bungalow-style and oh-so beachy. Big points for exterior style.
- The soothing sauna at the gym - perfect for chilling after your very productive workout.
Things to Know
- You can share all the cool stuff with the sister resorts except for the restaurants.
- Don't miss boating to Isla Saona Island - the water, the sand, the everything is unforgettable.
- There are world-class golf courses you can swing by any time you're craving the green.
- Epic excursions aren't too far away - Marinarium Marine Park and Altos de Chavon.
- There are two floodlit tennis courts, but if you aren't up for that, then there's table tennis.
- Check out Caribbean Street - there's a variety of shops and you can get your dance on at Pacha.
- Ride the pedaloes aka paddle boats, or ride a horse at Caribbean Cachondeo. Hop on.
- Water park with slides, tobogans, kids pool, sun terrace and snack bar.
Resort Details
- Various Lounges/Bars
- Unlimited local beverages (alcoholic and non-alcoholic drinks) available 24 hours a day
- Minibar and regularly restocked liquor dispenser
- Azúcar Lounge Bar
- La Plaza Bar
- La Arena Poolside and Swim-up Bar
- Sports bar (open 24 hours, All-inclusive service) - Various Restaurants
- Breakfast - Full American breakfast buffet and live cooking stations. Continental breakfast / snacks.
- Lunch - Hot and cold buffet and live cooking stations. Snacks, pizzas, pasta, fresh fruit and salads.
- Dinner (Colonial restaurant) - Buffets and live cooking stations.
Themed buffets on special evenings.
OPTIONAL DINING- Hibachi Asian restaurant
- Kulinarium (Available till October 2023)
- Mama Juana poolside / Mexican restaurant
- Ole Spanish restaurant
- Palm Beach Steakhouse
- San Angelo Italian restaurant
- 24-hour front desk
- Accessible facilities
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Elevators Not Available
- Exercise gym
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Elevators Not Available
- Exercise gym
- Free high speed internet connection
- Free parking
- Gift/News stand†
- Laundry/Valet service†
- Lounges/bars
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Safe deposit box
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsite
Daytime entertainment program for children.
- Direct access to a beach
- Fitness center on-site
- Hot tubThe resort has an outdoor hot tub.
- Motorized Water Sports †Parasailing
Waterskiing
Diving
Deep sea fishing - Non-Motorized Water SportsWindsurfing
Sailing
Kayaks
Snorkel gear
Aqua-aerobics
Paddle boats - PoolThere are 3 swimming pools, one with adjoining whirlpool bath.
- Golf †This hotel has negotiated a special golf agreement with Punta Blanca Golf Club to provide preferential conditions and additional value to our guests.
- Spa †
- On-site EntertainmentFree access to Riu Pool Party and Splash Water World within the Punta Cana Complex (18+)
- On-site EntertainmentDaily activities for adults, 7 days a week.
Nightly entertainment including Live Music and Riu Theme Shows.
Entertainment program 7 days a week for children ages 4 to 12.
Pacha Disco at the Caribbean Street (drinks not included) open 7 days a week.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4509 reviews-
Very disappointed
My experience was very poor. From the hospitality to the food. It was not worth the money I spent. We never received the proper linen even after asking numerous times. The food was not even hot. The only thing worth eating was the hibachi restaurant
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RIU Bamboo, it’s loud and not a typical RIU as we know them!
We mainly use RIU hotels when we travel and are fairly brand loyal. Sadly our very recent visit to the RIU Bamboo has spoilt that loyalty. The room was ok on initial impressions, but we soon discovered that there was not a remote control for the TV in the room at all, not a problem as we weren’t going to watch it anyway, until the TV came on by itself when we put our card into the power socket by the door on day 5, then despite a thorough search, non was to be found, the TV we discovered was hardwired into the wall, so after a while we had no choice but to pull the small power socket out of the back of the TV! Also the toilet seat was very loose, we didn’t report it, but in an alleged 5* hotel, the cleaning staff should have raised this. The hair dryer was loose on the wall in the bathroom, with exposed wiring easily acceptable to prying hands behind it, should you have curious children around! No problem as we didn’t intend to use it, as my wife had taken her own…. Until I decided to use it after a shower one night during the second week, then after a minute or so’s use it made a strange noise like the fan bearing collapsing, then it stopped and after a few seconds caught fire before I had chance to turn it off, it was quickly remedied when I turned the power off, but some people may have panicked! One night during the second week, we decided to stay in, so I thought we’d make use of the coffee machine (no kettle provided,if you prefer other hot drinks!). Even though there’s no milk supplied, so I knew it would be a trip to the restaurants to ask the waiters for some, as milk seems a closely guarded commodity! Anyway, I opened the receiver to put the water in so the coffee could percolate whilst I went on a milk finding adventure, only to find hundreds of ants suddenly escape from the receiver! Both of us were very surprised to see this, so I videoed the scene on my phone and immediately went to reception to complain. They promised immediate attention, which never happened. (This was the night before the hairdryer fire) so needless to say we went down and complained strongly and demanded to see the manager after the small fire! The staff then dealt with both matters very quickly, but this was after several complaints regarding the ants, lack of optics being replaced (after 5 days of requests etc)! The RIU app requesting drinks to refill the optics and fridge is a waste of time, I even got an app message saying that matters had been dealt with and we hoped you liked our prompt service! Er, what service! Maybe we were unlucky with our room, who knows! Positives were that the staff were very friendly, particularly the bar and restaurant personal. The maids kept the room clean and were also very friendly. The food is plentiful but not of a great quality on the whole, and with heat lamps trying to keep it warm, well, don’t expect hot food unless it comes straight off the griddle! The alcoholic drinks were mainly branded and plentiful, no complaints there. Fantastic white sand beach, even the beach vendors were pleasant, friendly and took no for an answer if required. If you like the beach as we do, we’re not pool people (pools were nice though) then don’t bother taking snorkelling gear in December at least! Far too rough for snorkelling, but the water is warm and the beach has an even drop, no sudden drops in height etc! Overall, this hotel is large, it has a lot of different nationalities and is a loud place!! However, everything is easy to find and navigate, but in our opinion, it’s certainly not a 4 or 5 star hotel! Other RIU hotels we’ve been to, easily overshadow this one. Staff are great, service for problems is very poor unless you demand strongly! We won’t be going again!
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Shame on you, RIU Bambu!
Worst experience my family and I had with this RIU chain resort so far in the whole Carribean AI hotels, including other RIUs. We’ve travelled extensively over the last 15 years but never experienced such low level of service. Front desk representatives are the worst, they either ignore you or ask for additional money for everything. For example, my 14 y.o. daughter left her key in the room and asked for additional key. They demanded $10us as a deposit and promised to get her money back once she returns the key. Guess what? Renee and some old woman in glasses at the front desk bluntly lied to my kid and refused to return her money back. Shame on you, RIU Bambu! So low, so corrupted… Please avoid traveling there and don’t make my mistake ignoring negative reviews.
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Great resort
This was our second time at the RIU Bambu in Punta Cana and just like the first time, we were not disappointed. The site is well kept and clean. The food is very good at the buffet and the restaurants. A good variety of drinks and friendly staff. Lots of chairs around the pools and on the beach. Love the MamaJuana buffet restaurant as it has self closing doors so the birds don't go inside. Great variety of fish, pasta etc. The Hibachi has great sushi and the Steak house is also very good. We did not care much for the Mexican (Chilli's) or the Spanish (Olé) restaurants. Only downside for the buffet, in the morning the fried eggs are prepared in advance and the food warmers are not very hot, so the food is cold or lukewarm. Also on the negative, there were a couple of men walking around in the theatre and lobby almost naked, wearing only thongs. Maybe OK at the beach, but not in the lobby. There were a lot of children and we did not find that appropriate. They should have been warned.
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Riu Bambu
This was my 4th time on this resort . Beautiful place and beautiful people. They treated us like family. Clean room , clean. Towels every day.Food was ok. Lots of variety and we always find something to eat Steak house is our favorite restaurant on the resort. Pools are great. Beach is my happy place. Thank you for everything Ariel &Joel ( Buffet) And thank you to the steak house staff especially a manager for threatening us like family. Definitely coming back next December. I can’t wait.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryThe Kulinarium restaurant will be closing from 31st October 2023
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Hotel Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.Minimum Age Condition: At least one person 21 years or older is required in every room during February thru May. The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26