What We Love

  • It’s an all-inclusive and adults-only resort perched on a cliff with breath-stealing views.
  • Explore on a guided cycling tour or book an excursion to one of Costa Rica's epic sights.
  • This exotic paradise has bird watching and organized nature walks. Pack your binoculars.

Things to Know

  • The resort is only 35 minutes from the airport.
  • Upgrade to Premium Level for VIP access to restaurants, exclusive lounge, free Wi-Fi & more.
  • The resort gives you a tide schedule, so you know the perfect time to hit the waves!

Resort Details

Italian, Asian and more delicious cuisines are served at various restaurants.
OnSite Dining
  • D'Oriental
    A serene Japanese/Asian fusion restaurant complete with shoji screens and tatami rooms for privacy, and teppanyaki table where exquisitely-prepared specialties sizzle on the grill at your table. 
  • L'Buffet
    Featuring an international buffet where nightly themes delight guests with fresh island fare in an elegant atmosphere.

  • The Grill
    Light lunch and snacks offered.
  • The Italian
    Offering sunset views to further enhance the expertly-prepared Italian favorites in a formal, fine dining atmosphere.
  • Various Lounges/Bars
    - The Snack Bar / Drinks
    - The Lobby Bar / Cocktails
    - The Disco / Drinks & dancing
An exercise gym, daily housekeeping, room service and more amenities are available.
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Airport shuttle service†
  • Bell staff/porter
  • Bicycle rentals†
  • Business services†
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Airport shuttle service†
  • Bell staff/porter
  • Bicycle rentals†
  • Business services†
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service†
  • Room service - limited hours†
  • Safe deposit box
  • Sauna†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Ask about our Premium Wedding Packages: 'Memories and Grand Love'

    Requirements for Weddings in Costa Rica
    Birth Certificates of both (Bride and Groom): Original and copy
    Passport: Original and copy
    Certificate of civil state: Single state certificate of the home country. Final divorce decree if either party is divorced, death certificate if either part is widowed. Only originals.
    Two witnesses: They cannot be relatives. (If the bride and groom do not bring their own witnesses, the hotel can provide them)
    Additional information: Occupation, addresses, nationalities, ages, of both, bride and groom and witnesses.
    The bride and groom must be at the property at least 4 days prior to the wedding date, in order to finalize the necessary paper work.
    Ceremony must be scheduled with officials at least one month in advance.

† Fees may apply

Guests have direct access to the beach along with water sports, gambling, tennis, golf and more.
On-Site Recreation
  • Bike rental †
  • Direct access to a beach
  • Fitness center on-site
  • Motorized Water Sports †

    For additional costs: Dive enthusiasts schedule trips to sites including The Twins, Tortuga, Mango, and Punta Gorda. 

    New divers may dip in with Discover Scuba Diving and Certified diving courses are also available. Additional important information you may be interested in includes:

    Charter boats are available for larger groups.

    - Instructors are PADI certified; Logbooks and materials are included in certification courses

    - Daily dives are scheduled to convenient locations. 

    - Equipment and wet-suit rentals available.

    - Night dives scheduled for 4 divers minimum.

  • Non-Motorized Water Sports
    The water sports office provides equipment to kayak and snorkel.

    Tall canopy trees along the base of the bluff mean ample natural shade for lounging and monkey and exotic bird watching.
  • Pool
    There are 2 pools onsite.
  • Sauna †
  • Spa †
  • Steam bath †
  • Tennis court
    There is 1 lit tennis court onsite.
Off-Site Recreation
  • Gambling †
    Coco Beach Casino at Coco Bay Hotel
  • Golf †
    A golf course is located within 10 miles of the property.
On-Site Attraction
  • On-site Entertainment
    Nightly entertainment with live music at the lobby terrace.

    The Fun Club at our all inclusive family resorts will keep everyone active. By day, select from water sports, horseback riding, snorkeling, volleyball, tennis, or diving clinic. By night, enjoy sports bars , discos, or live stage entertainment. It's all up to you!
Off-Site Attraction
  • Arenal Volcano
  • Palo Verde River
  • Rincon de la vieja volcano, hot spring water, cano
  • Water Fall
  • Other Local Attractions
    The untamed, natural beauty of Costa Rica's Northern Pacific coastline echoes the sentiment. From spectacular bluffs to warm ocean waters below, the unspoiled ecodiversity this rich land offers simply carved out the perfect spot for the Occidental Grand Papagayo.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 7691 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Occidental Papagayo Spa

    Deborah and Selvea are professionals at Occidental Papagayo Spa. Met with friendly smiles and a comforting environment. My massage, facial, and pedicure were absolutely rejuvenating. It is a truly amazing experience that allows you to simply relax. It's something I believe everyone is owed to themselves... So stop by and treat yourself to something special.

    Dec 24, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Please read, please save yourself from this resort

    Worst stay yet, first day, not greeted. Mini bar, empty. Paid for premium, called front desk and nothing happened. Second day no water and ask for more water and was told we only get two water bottles a day. Served raw chicken, no one cared. Third day ac stopped working, called front desk even looked up the code and wrote it in Spanish. Nothing. Please read the 1 and 2 star review from a few weeks ago to a few months ago. They all mentioned the same thing the general manager responds to all but in a vague blanket statement obviously not fixing any of the issues. Hospitality is a global standard not a location or general managers standard. Do not stay here

    Dec 23, 2024
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Needs a major service and hospitality overhaul

    As a loyal Barcelo unique member, with many stays over the last 10 plus years, though this property is absolutely stunning in its location and setting, the food and the overall attention to detail is by far the poorest I've seen, and it's definitely not a five-star by any stretch. Sadly, because of where it is located I'm sure it is difficult to attract a really good team of satisfied and appreciated workers which would go a long way. The food choices in comparison to every other property I've stayed at owned by this group are two star at best. The potential at this resort is massive, but even the guests in general were all grumbling during my 12 day stay...

    Dec 22, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Yasniri Entertaiment

    I had a great time at the hotel and more with Yasniri of entertainment she is incredible occidental papagayo has a great cheerleader it was very fun to observe how the other guests called Yasniri excellent charisma I did many activities with her I enjoyed the massages on the beach I saw some monkeys I loved it I enjoyed the pool

    Dec 22, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Birthday Getaway

    There was not enough staff helping at the front desk in the lobby areas. Once we met and engaged with other staff associates in the restaurant and pool areas, the staff was excellent. Room service wasn't always available but they did make sure that we had supplies when necessary. The activities were enjoyable. The crowd was very laid back and older in age so it wasn't as I expected. Their pool volleyball is the most excitement. There is a daily activite schedule posted and on their website for your convenience. The view is amazing. Their selection of food is 50/50 depending on your choice of style. It's best to do an all inclusive because the menu is all day with drinks included, until dinner and room service is at your own cost. They also have vans that take you back and forth from your room to designated area on the resort. It was my birthday and I enjoyed going on an excursion and seeing other parts of Costo Rica. My best experience was the waterfall.

    Dec 22, 2024
Hotel Advisories
  • Advisory*Important Information for Our Guest* As of April 2012, the destination of Costa Rica has gone non-smoking in all public buildings and areas. All hotel rooms are also non-smoking.
  • Advisory*Important Note* Costa Rica will impose some restrictions for Holy Week. Alcohol is not permitted to be sold or consumed. This ban on alcohol starts the Thursday prior to Easter and runs through Easter Sunday. A few hotels purchase special permits to serve alcohol, but generally it is not available. In addition, most restaurants, shops, and bars will be closed for the same time period. Restaurants in the hotels will be operating. The City Tour will not be operating.
  • AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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