What We Love

  • There are two beachfront pools (including an infinity pool) and three Jacuzzis.
  • Perch under a palapa on Playa Viva.
  • The resort offers luxurious rooms with breathtaking views of the Caribbean and Isla Mujeres.

Things to Know

  • The resort is only 25 minutes from the airport.
  • Upgrade to the Preferred Club to get better rooms, desserts & liquors in the private lounge and more.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.

Resort Details

Dining
The resort provides a variety of delicious cuisines that will please every guests' palate.
OnSite Dining
  • Barefoot Grill

    Grilled snacks and barbecue served during the day.

  • Coco Café and Ice Cream Parlor

    The Coco Café serves premium coffee and deli snacks served in a casual and relaxed atmosphere.

    Ice Cream Parlor serves an array of frozen treats for the whole family and delicious crêpes.

    Late Night Bites: The buffet offers fruits, yogurt, sandwiches, beer, soft drinks and water.

  • El Patio

    Serving authentic A la carte Mexican cuisine. 

  • Gaucho
    Grilled specialties.
  • Himitsu

    Serving A la carte Pan-Asian specialties.

  • Olio
    A la carte menu served at breakfast, seafood served at lunch and delectable Mediterranean dishes served at dinner.
  • Portofino

    Serving classic, A la carte Italian cuisine.

  • Preferred Club Lounge Bar
    Lounge bar for Preferred Club guests only
  • Preferred Club Pool Bar & Snacks
    Snacks and drinks for Preferred Club guests only
  • Various Lounges/Bars

    - Barracuda 

    - Desires

    - Manatees

    - Rendezvous

    - Gaucho Grill

  • World Cafe

    A buffet specializing in international cuisine. Dress code is Causal for breakfast and Casual Elegance for Dinner.

Guests can take advantage of the business center, spa and more.
On-Site Amenities
  • All-inclusive meal plan
  • Business center†
  • Car rental desk†
  • Children programs
  • Conference facilities†
  • COVID test onsite
  • Currency exchange†
  • Exercise gym
  • Gift/News stand†
  • Golf†
  • All-inclusive meal plan
  • Business center†
  • Car rental desk†
  • Children programs
  • Conference facilities†
  • COVID test onsite
  • Currency exchange†
  • Exercise gym
  • Gift/News stand†
  • Golf†
  • Internet services†
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Outdoor pool
  • Parking
  • Pool
  • Restaurant
  • Room service
  • Spa†
  • Tour/sightseeing desk†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

Dance the night away, practice your swing and more with the many activities provided at this resort.
On-Site Recreation
  • Children's program, onsite

    EXPLORER’S CLUB FOR KIDS:

    Ages: 3 – 12

    At this fully supervised children's program, kids will enjoy the following activities:

    • Arts and crafts

    • Playground

    • Treasure hunts

    • Sandcastle contests

    • Board games and video games

    • Cinema

    • Doll nursery and play kitchen

    • Water games

    • Weekly campout adventures

    • Big screen movies on the beach

    • Beepers for parental control

    • Dinner for children

    All Explorer’s Club staff members are certified by the American Red Cross in CPR for children

  • Dancing †
    This resort offers dancing lessons.
  • General
    This resort offers Spanish lessons and bingo.
  • Golf †
  • Pool
    There are 4 pools and one outdoor hot tub.
  • Spa †

    For those guests seeking a sanctuary for the senses, the spa offers a sublime atmosphere of pure indulgence combining hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience. Whirlpool baths and treatment rooms, a relaxation lounge, a sauna, a steam room and private showers are available. Other services include pedicures, manicures, facials and a full-service beauty salon.

  • Volleyball

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 12390 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Experienced Travelers

    Vacation is what you make of it, so I will start with the positives. We were here 6 days and 5 nights. The Beach is AMAZING. That's it folks. The food is awful, if you objective is to loss weigh this will work for you. Bathroom shower/tub, high step in and step out, very dangerous as the floors are beautiful but very slippery. Watch your step everywhere, when you least expect it you will need to step up or down. Pools are cold, missing tiles and water is cloudy. Hot Tub gross, we avoided it. Despite our disappointments, we stayed on the Beach and had a great time.

    Mar 13, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Relaxed, revived and re-energised

    I have to say that following reviews i read here i was unsure what i was going to experience in dreams sands. From the moment we arrived we were treated to outstanding service at every interaction with Dreams Sands employees. Food was great and the atmosphere was fantastic.

    Mar 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Spring get-away

    Excellent service, the staff went out of their way to make our stay pleasant. Fun nightly entertainment. A very nice hotel. The beach and pools are incredible at this location. Hotel is in a good location for shopping and excursions. I would recommend this hotel.

    Mar 12, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Lipstick on a pig!

    The beach is very lovely with an expansive sandbar to lounge in. The staff who work hard to keep the place clean, and serve the patrons are all humble and kind. They work very hard. If you are there for a purely drinks and beach holiday, this is the place for you. But if you like to partner that with good food and ambience, move along to another resort. The food borders on inedible. The best analogy is: The cheese burgers at other all inclusives we have attended use real cheese, these guys unwrap plastic cheese which doesn't melt when you receive your burger. Don't blame the hard workers, blame the resort for banking on the location, and not the food hospitality. It's a good place to have drinks and lose some weight because you wont want to eat after a couple days. It is the oldest of the Dreams hotels in the area, so the rooms are small and you hear everything beside you and above you. The views are very beautiful. Limited units with Patios.

    Mar 12, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Terrible resort

    Older hotel and run down. Pool tile is coming off and the whole pool looked terrible. Food was horrible. Don't get steak at any restaurant here. The other choices were not that good either. If you don't pay extra for preferred, then you are more limited to places to sit on beach and places to eat breakfast and dinner. Why pay extra for preferred to use the whole resort when you initially are paying for all inclusive. Terrible concept.

    Mar 12, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

     

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