Catalonia Bavaro Beach, Golf & Casino Resort - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

15641 reviews

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  All-Inclusive should be an asterisk

  I’ve never been to a resort where I couldn’t eat at the restaurants. They don’t tell you when you book that they require reservations and don’t take walk-ins. What’s the point of an all-inclusive resort, if you can’t even eat at the good restaurants? All that’s left is the buffet, the snack bar, and a pizza buffet. This is an awful way to run a business. On top of this: the place was overrun with children, wild cats, and we even saw rats. The buildings walls of the one I’m staying in are rotting out and has mold. The room, a Jr Suite, is low quality. They have done paint repairs on the walls and ceilings, and they couldn’t match the existing color. The pillows were flat as paper. The TV has nothing but local channels - no option for movies or anything other than Spanish. You can’t adjust the speed of the ceiling fan. There’s only one outlet in the room. Overall, this place is not great and should be a 3-star at best.

  Apr 20, 2025
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  Great staff

  All of the bartenders were wonderful and outgoing; Hector, johan, yordanis, Raidon. They were incredibly hospitable, and made my entire group feel so welcome! They always made sure to ask if we needed anything, and always jumped into our conversations with grace! It was great to be able to connect with staff here, and they were all great. With that being said, those mentioned were definitely the most memorable !!!!

  Apr 20, 2025
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  Disappointed overall.

  When we arrived they did not have the room available in the Privileged section we booked. While standing at the front desk we could hear that others could not get the room they booked either. We were moved after two nights. The first room was in a section that was noisy with loud music till 2:00 am. The room needed upgrading. The room in the Privileged section was excellent and in a quiet section. There is lot of walking, as the beach and the main buffet are far apart. There aren't any elevators for all the buildings which are 3 stories tall. Entertainment was basically non-existent for adults and the entertainment group only spoke French. The food was excellent. The staff was friendly. The pool was great. Most people who went in the water only stood as there was only a few clear sections due to seaweed and rocks to stub your foot on. Some male students on spring break were loud late at night. we would not go to this resort again.

  Apr 17, 2025
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  Worst vacation ever

  The worst customer service! We been to multiple hotels and Catalonia is terrible. Rooms stunk, stained sheets, rooms were filthy. If you’re looking to have a good time this is not the place! If you want to book an excursion and it’s not with them they will make you walk 15 mins out no ride just because you booked it with someone else! Im telling worst customer service ever! The beach was full of seed weed by the way! Not worth your money! Thank me later

  Apr 17, 2025
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  Great Hotel with fantastic and friendly staff!!

  We just spent 2 fabulous weeks at the Catalonia Bavaro Beach Resort. After reading all the mixed reviews we were a little worried about a 2 week stay however all the worry was for nothing... We had the best time. The food was amazing, the staff were all friendly and super helpful. I will give our opinion on a few things that can make or break anyone's vacation. Keep in mind we were going for relaxing vacation. The BEACH, beautiful blue water however a little rocky and definitely has sargassum which on the beach is cleaned daily but they cannot do too much about it in the water... it varied on each day how much there was. The FOOD, 2 breakfast buffets offered a large selection of food, all well cooked and well thought out each and every day, with smiling hostesses as you arrive to welcome you - LUNCH, again both buffets are open and they also offer wood oven pizza near the pool or a BBQ grill near the beach (but you need to get there quickly as they run out quickly) DINNER - Buffet near lobby is open, it has an extensive offering of such a large variety of food that it would be hard not to find something you will like, and there are also 4 a-la-carte restaurants all of which we dinned at multiple times, all were AMAZING. STAFF - where to begin... Our mornings started off with the smiling and pregnant Francisca making us our daily cappuccino's which were right on point. The bartenders were just amazing, they were entertaining and remembered you and what you were drinking, a very special shout out to my ''family'' Lucas, Hector, Marielba and Christopher at the main lobby bar and my girl Angela at Pure Bar - without all of you our vacation would not have been the same! Thank you for working hard and making our vacation that much better, if we decide to come back it will be because of your awesome service!! The ENTERTAINMENT staff worked hard and kept everybody on their toes at the beach and the pool area from morning to night and then after the nightly show, they all go to the disco to keep the party going until midnight each and every day, hats off for all their long days! I thoroughly enjoyed that I got to dance each day as they would come out looking for me as they knew I loved to salsa, merengue and bachata dance. The ROOMS - we upgraded to privilege and so happy we did, the rooms were great and offered everything you needed, daily cleaning, refilled fridge and turn down service. The only comment/suggestion I have is that I think there should be a late night snack bar for late nighters, and some cappuccino's available before 8:30 for early risers. All in all we had just an amazing time and we would highly recommend going to this hotel, the hotel was great but the staff is what made our trip. To the staff - keep up the great work as you are what make the vacationers love the hotel!

  Apr 16, 2025