What We Love
- A tropical rainforest surrounds the resort with over a mile of a private, white sandy beach.
- The swim-up bars at the pools will likely be your favorite go-to bars during the day.
- Lively entertainment at night - theatrical shows and live music keep the party going.
Things to Know
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- You can take a public shuttle to Tulum, Akumal or Playa del Carmen for cheap and fun exploring.
- You have access to sister resorts.
Resort Details
- Various Lounges/Bars- 2 Lobby Bars
- 2 Theatre Bars
- 2 Poolside Bars
- 1 Discotheque - Various Restaurants- Colonial Restaurant, Buffet style
- Tropical Restaurant, Buffet style
- Mariachi Grill, Offering lunch and snacks
- Palmeras Grill, Offering lunch and snacks
- Mare Nostrum, A la carte restaurant offering seafood
- Kyoto, A la carte restaurant offering Oriental cuisine- Santa Fe, A la carte steak house
- Capri, A la carte restaurant offering Italian cuisine
Dress code: Semi-formal. No Shorts, no t-shirts, no sandals.
- 24-hour front desk
- Accessible facilities
- Babysitting†
- Beauty shop/salon†
- Car rental desk†
- Currency exchange†
- Free parking
- Laundry/Valet service†
- Restaurant†
- Room service†
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Babysitting†
- Beauty shop/salon†
- Car rental desk†
- Currency exchange†
- Free parking
- Laundry/Valet service†
- Restaurant†
- Room service†
- Safe deposit box†
- Shops and commercial services†
- Package Sea Breeze.
Package Under The Stars.
10 person minimum. Both include marriage license and legal fees. Please contact hotel directly for more details.
† Fees may apply
- Basketball court †
- Billiards †
- Direct access to a beach †
- XEL-HA- ECOPARK
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
11475 reviews
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Apr 21, 2025Great kids club
Our son had a great time at the kids club the Barcy Colonial. Suzanna, Lulu, Sarachi & Zaria were wonderful. The activities were great and our son came home with lots of crafts, excited to show us. We loved that he could just join for a hour when he wanted a break from the pool or beach. They also had a great Easter activity for the resort and the kids loved it. Thank you!
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Apr 21, 2025Beautiful property, beaches and excellent food
We really enjoyed our second stay at Barcelo, we stayed Palace first year and opted for Colonial this time. Overall amazing trip a few things bothered us with colonial like line ups to get into the buffet and being directed towards Tropical Buffet instead of our own Colonial Buffet we always went to Colonial in morning for breakfast and there was lots of seating so not sure why they wanted us to go elsewhere. Rooms very comfortable only complaint was our bar fridge was only filled 2 times all week. When it was obvious it needed filling and we tipped each day. But beds were comfortable and room was always cleaned when we wanted it was well located as well for us. Food amazing every al a carte we used was excellent and amazing service. Kyoto is a must what amazing food and show. Capri, Sante Fe were also very good. We were not keen on La Fuente. We paid extra and went to the Palace for the Brassiere which I highly recommend the food is just delicious and what amazing views if you sit outside! Overall I would stay here again the property is beautiful and views amazing you can swim with turtles and sting rays right off the beach. The beach area is very good with lots of great snorkelling.
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Apr 19, 2025
We had a great time. Highly recommend this resort
Kids club was the best Zaira Hutzil Lourdes canche Sarahi martinez Swana ovando Did amazing job entertaining kids! My son was very happy to play at club house all the time! Every day the staff very pleasant with kids playing games and having fun
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Apr 18, 2025
Family Retreat with 3 kiddos during Springbreak
Great Family Retreat, one of the best beaches in the area and plenty of things to do without the noise or business. We enjoyed the kids club (Barcy) and loved the staff kindness and attention to the kids during the day and at the night activities. Kudos to Susana O, Sarani M, Lulu C and Zara H, they are awesome. 😜
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Apr 18, 2025Should be improved
We were in this hotel for second time. First time was much better, but this year the service was poor. All restaurants service, reception and bars. Can give aa lot of examples but ndont have this time. If the management take care of the staff and the service will be amazing hotel
- AdvisoryGuests booking Superior room at Barceló Maya Colonial/Tropical or Barceló Maya Beach/Caribe will not be guaranteed to be placed into the hotel they select. Guests will be assigned either hotel based on occupancy at the time of arrival. Both hotels provide the exact same product and guests staying at either hotel have access to the amenities and facilities at both hotels, which are located within the same resort complex.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed