What We Love
- Create a memorable vacay by playing with dolphins at the Dolphinarium.
- Show off your skills in tennis, mini-golf and archery.
- The luscious spa and Kids Club provide something for you and something for them.
Things to Know
- The resort is one hour from the airport.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- Additional fees apply for some water sports.
Resort Details
- Various Lounges/Bars- Beach Lobby Bar
- Pool bars- Teatro Bar - Various RestaurantsBeach Buffet Restaurant:Specialized in international food, this restaurant offers an exquisite range of dishes that will satisfy guests with the most demanding palates. A magnificent space with stylish decor.
México Lindo restaurant:You will not be able to resist the mouth-watering flavours and aromas of the country’s typical dishes, which respect the original recipes and flavours of each region in Mexico.A reservation is required, subject to availability, restrictions apply.
Rancho Grande Restaurant:This fantastic grill restaurant located in the swimming pool area is an incredible place to enjoy a delicious sandwich or casual buffet without missing out on the action.
- 24-hour front desk†
- Babysitting†
- Beauty shop/salon†
- Car Rental Services†
- Children's play area†
- Free parking†
- Lobby†
- Lounges/bars†
- Luggage service†
- Restaurant†
- 24-hour front desk†
- Babysitting†
- Beauty shop/salon†
- Car Rental Services†
- Children's play area†
- Free parking†
- Lobby†
- Lounges/bars†
- Luggage service†
- Restaurant†
- Room service†
- Safe deposit box†
- Shops and commercial services†
- Wireless internet connection in public areas†
- Convention Centre†
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Choose a wedding package suited to you and your partner for celebrating this very special union. The resort has a team of professional and special services so that everything turns out just as you wish. Please contact hotel directly for details and pricing of wedding packages.
† Fees may apply
- Basketball court †
- Billiards †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
15891 reviews
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Jan 20, 2025If you want hot food or restaurant reservations chose a smaller resort..
We had a great time with family but the pools were to cold in January. The ocean was warmer. The beach is fantastic and child friendly going into the water. You need to book restaurants as soon as you get there or they are all gone.
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Jan 17, 2025
Restricted use of the hotel which they hid, never disclosed
It is our second time here (family of 3 adults and 3 kids) and we thought we’d come here once a year until today. They cancelled our dinner reservations due to large event occupying half of the hotel. Offered a late night option instead (my kids are asleep that late!) Apparently, we cannot use half of the hotel now. Even though we paid the full price for 2 rooms knowing we would enjoy what we paid for. “There is nothing we can do” is what hotel management told us. I am furious that they tried to hide the fact!! Not a thing you’d want to hear on your birthday! Very disappointed as they did not have any information or notice about hotel restricted amenities availability. We loved the beach, the service and came second time to fully enjoy. Such a big disappointment this time.
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Jan 16, 202510 Day with extended family members
poor customer service (inflexible and unhelpful) dirty rooms, overall maintenance was poor. food quality was poor slow service to reset tables at buffet (not enough staff)
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Jan 14, 2025
Very bad experience
I was on Oaxca Room 8634 Nov 15 2024 when I fall on the Room due a water filtration to the room where I fall I got a 10 cm open wound on my head and my Daughter's call the room service and according with Iris Janette Báez Mota ( Manager on Duty) she attend the scene and just call a taxi Cap to take me to the hospital which only check my wound and told me before the can do anything I have to pay 6,000 dlls for the hospital services and we have to pay for the taxi too ! Until now nobody has contact me to check my health status and I still having a headache ! I request the full report from Iris Janette Báez Mora ! And just after a week I received a email from here indicating the my daughter wrote one and she has a copy and never send me any pictures or her report ! I couldn't enjoy nothing after the accident due the open wound on my head
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Jan 13, 2025Best Family/Couple Resort
This resort was amazing! We had access to 4 out of the 6 hotels on the property. The beach/pools/hotels were always incredibly clean, friendly staff, amazing food and a fabulous view. There's so much for everyone to do, it's hard to get it all in!
- Advisory-Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisorySpring Break groups are allowed with Quad Rooms. At least 1 guest must be at least 21. 5 nights minimum stay.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 26.06 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
- AdvisoryGuests booking Superior room at Barceló Maya Colonial/Tropical or Barceló Maya Beach/Caribe will not be guaranteed to be placed into the hotel they select. Guests will be assigned either hotel based on occupancy at the time of arrival. Both hotels provide the exact same product and guests staying at either hotel have access to the amenities and facilities at both hotels, which are located within the same resort complex.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed