What We Love
- You can enjoy Bavaro Beach, one of the 10 best beaches on the planet.
- Tee off at the signature golf course designed by inventive architect, P. B. Dye.
- Enjoy the ultimate culinary experience at one of the resort’s 12 restaurants.
Things to Know
- It's just 20 short minutes from the airport.
- If you don't want to walk, a complimentary train will tote you around the complex.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Note: this hotel shares features with its sister resort.
Location
Punta Cana - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
29834 reviews-
Reviews
Most of the resort area has access to internet. It is better to have the translator app in your smartphone if you don't know Spanish. It is friendly and family environment . Do not drink tap water , ask staff for water bottles. You can buy the ticket to do some extra activities out of resort( charged separately).overall It was good and had fun.///
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Cockroaches in the rooms and in the main restaurant
We had cockroaches in our room and also saw them in the main buffet restaurant. The pina coladas were served from the express machine and not made by hand, thus tasted weird. Impossible to find real juices for children in any of the restaurants during the day. The freshly squeezed orange juice was served once a day and only during breakfast. We saw rats multiple times in front of the main restaurant during the day. On a couple of days the water in the room was rusty and brown in colour. No cold water was available after 2 a.m.
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Great all inclusive, massive hotel, a lot to do
The hotel was great! It was massive with a casino, discoteca, mall, bars, restaurants. A ton of food. Staff was very friendly. Beach was beautifil. I definitely recommend a premium room (it's worth the extra money).
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Find the Bartender name YUBI @ Carey bar
The bartenders at Carey bar near guest services was the best there is. I spent most of my time with those great people!!! YUBI is hands down the best ever bartender!!! You will have the most pleasant and enjoyable time if you have him as a bartender, that i promise....The resort itself is ok....food needs to step up...by alot...
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Not Great
This was the 3rd time and will the last time we go here, the Al a Carts were not great and the Coral Restaurant was horrible, we walked out and went to the buffet. We went to the French Restaurant ($35/Person, US funds) got violently sick afterwards went to guest services and told them about both and did absolutely nothing except recommend me to go to their Dr on site (additional cost of course) Entertainment this round was also not the greatest with the exception of the Michael Jackson show which was excellent. Guest Services for the most part not helpful at all, I only had one person there who was helpful (male, had European accent) wish I got his name as he was the only one knowledgeable and helpful. Front Desk stand offish, slow and not what I expected for a 5 Star Rating Hotel. We were so looking forward to this vacation all year and came back very disappointed. Will never recommend this resort or go back.