- Personalized check-in and checkout with concierge service
- Access to Preferred Club lounge
- Dedicated beach area
- Upgraded bath amenities
- Pillow menu
- Upgraded mini-bar and room service menu
- Daily continental breakfast, afternoon hot and cold hors d’oeuvres, exquisite desserts & fine liquors served in the lounge daily
- Pool concierge and bar service
- Complimentary newspaper in-room daily (upon request)
- Preferred Club only restaurant for breakfast and lunch (restaurant to be determined)
- Preferred Club bar
- Complimentary access to computers in the Preferred Club Lounge
Resort Details
- Various BarOne for the RoadKick off or bid farewell to your Caribbean vacation with a cocktail in our lobby bar.
Las Palmas Swim-Up BarThe right place for a tropical drink, located next to the resort’s main pool.
Coral ReefCool refreshing drinks and cocktails are served at this barefoot beach bar.
On the RocksWith a calming view of the Caribbean Sea, there is no better spot to enjoy a cocktail and relax.
Pool BarSip domestic and international top-shelf spirits amid stunning views of the lawns and ocean.
Club LoungeRelax while enjoying your favorite drink, snack or coffee at the lounge.
Tres HermanasTake a break at this café serving premium coffee and snacks in a casual and relaxed atmosphere. - Various RestaurantSpices MarketA buffet-style restaurant serving international specialty items and classics with themed nights.
MoustacheGourmet French à la carte dining experiences in an elegant atmosphere.
AzzurriThis tasteful a la carte restaurant serves exquisite Italian cuisine in a beautiful setting.
AusangateEnjoy the wonderful flavors of this South American cuisine.
Coastal GrillAn ocean front a la carte restaurant serving grilled specialties and seafood.
PizzeriaThis poolside eatery serves up pizza by the slice.
Catch the WaveGrab a quick bite at this food truck, with a delicious variety of snacks, soft drinks and refreshing mocktails. It’s perfect for a tasty and satisfying meal on the go.
- 24-hour front desk
- Air conditioning
- Baggage Storage†
- Buffet breakfast†
- Doctor on call†
- Elevators
- Housekeeping
- Massage services†
- Meeting rooms†
- Parking†
- 24-hour front desk
- Air conditioning
- Baggage Storage†
- Buffet breakfast†
- Doctor on call†
- Elevators
- Housekeeping
- Massage services†
- Meeting rooms†
- Parking†
- Restaurant†
- Room service†
- Shuttle to local attractions†
- Smoke-free property
- Wi-Fi
† Fees may apply
- Fitness center on-site
- GeneralBeach FrontTennisGame roomConciergeFull-service laundryGift shopWading poolElliptical machineTreadmillWeight machines
- Hot tub
- Outdoor pool
- Pool
- Sauna
- Snorkeling †
- Spa †
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
19542 reviews
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Oct 04, 2025Great experience - better than Punta Cana
Overall a great trip - lovely resort, incredible crystal clear (no seaweed) warm ocean with great snorkeling from the beach. We swapped from a different hotel in Punta Cana to here last minute and are very happy we did. Not a huge issue but one downside for us (as non Spanish speakers) was having to scan a QR code at dinner every night to see the translated menu. Food was ok, menus seemed a bit odd on their food selections and two of our party did get some kind of food posing for a few days but the staff went above and beyond to make sure we was looked after and seen by a doctor so can not fault their compassion on this issue. The daily drinks and grill by the pool from 1pm was a great addition for grabbing lunch and a drink while still on the beach - plus the ability to go to the family side for the entertainment etc when needed was a nice addition have it separate so it’s not always ‘in Your face’ Very happy we booked here over Punta Cana (as ocean lovers) and will look at coming back to DR / other secrets-dreams resorts!
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Oct 02, 2025Amazing!
Diorka Mejia was amazing with our drinks and service by the beach! So friendly and attentive. She was kind and quick! So sweet
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Oct 01, 2025
Day at the beach cabana
Diorka at the beach was wonderful! She was very attentive and even brought us some new drinks to try- found a new favorite - Frozen rum runner- must try!
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Oct 01, 2025
Been to secrets many times before but different places.
Diorka very friendly beach waitress always there when you needed anything service was excellent Always served with a smile and very courteous.
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Oct 01, 2025
Perfect location, wonderful hotel
Fantastic location for this beautiful hotel. Staff work tirelessly to keep the grounds pristine. Rooms are lovely, and although the bathrooms could do with a little updating they are absolutely fine. Staff overall seem happy and welcoming, although this was not always the case with waiting staff on restaurants. During our week as 'preferred' guests we tried several restaurants. The temporary location of the buffet is not great and has no ambience. Sakura - tried tepanyaki and general menu. Food was of a high standard, although service felt very rushed with plates being taken before last mouthful of food is finished. Caoba - used twice for breakfast and once for lunch. Buffet food very good with much freshly cooked on demand. Some staff here often seemed as if serving guests was tedious, but I wonder if this is simply down to a language barrier at times. Noor - tried this on one evening. The starters were delicious. However main courses were disappointing. The salmon was overcooked and with no sauce was very dry. The lamb vindaloo, although lovely tender meat, had no chilli heat and lacked any real flavour. Coastal grill - tried this one lunchtime. Food was delicious, very tasty, and staff very happy and welcoming. I definitely recommend the flap meat. Chinola - tried this twice (second time unintentionally when it had moved location!). On the beach the atmosphere was fantastic with good entertainment. The breads and dips were good as were the 'origins'. However the main course meat was dry and overcooked. The short ribs were very tough to the point of being inedible. Cocktails were quite syrupy. Aroma cafe - wow! Amazing coffee, cakes and snacks. All staff extremely friendly and helpful. Mare - we used this restaurant the most for breakfast, lunch and dinner. Good choices at each meal with high quality food. The staff were generally good, especially Nancy, although we were disappointed on our last morning to be pressed into completing a 5* review from a QR code by one of the other waitresses. She actually tried to type it herself on my phone! Preferred lounge - we used this quiet area every day. Snacks provided are very high quality. The stand out person here is Johan. His cocktails are fantastic.....especially the old fashioned expertly smoked, the best mojitos and pornstar martinis. Blue bar - this is at the preferred club pool. Olga and team expertly make great drinks with a smile. The reception staff are very helpful and reactive to issues raised. Two slight issues were dealt with expertly and quickly. Highly recommend this hotel and will definitely return. Thank you all for such a good week of relaxation.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at this hotel. A student group consists of those that travel without parental supervision or a responsible adult in each room. This could refer to but is not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.