Catalonia Royal Tulum - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

13729 reviews

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  March Break

  Had the best time, the staff were fantastic and so welcoming, particularly Charlie, Paulina, Tita, and Abraham and Diego who routinely made sure everyone was having a blast! Beach is gorgeous, pool is lovely, food and drinks were delicious.

  Mar 13, 2025
• 

  Catalonia Royal Tulum

  Very relaxing. The staff are so friendly. We really enjoyed Charlie. He's a vibe :) Paulina was so kind and fun. I specifically liked that it was a small resort, the beach was lovey. Our rooms were so cozy and the food was great. I would love to come back again.

  Mar 13, 2025
• 

  Amazing, relaxing, clean

  Most amazing resort we’ve been to! Paulina, Tita and Charlie made the pool and evenings such a fun experience. The staff here are all so friendly and welcoming. Helpful if you need any assistance getting around. The bar staff are incredible as well, they treat you like family. Jorge at the Margaritas bar is so polite. The staff at the Tequila bar are so entertaining and funny. The whole experience has been great, and we will be back.

  Mar 13, 2025
• 

  Smaller, quieter, romantic resort.

  This our second time at this resort and it did not disappoint. The food is good, even great at times but not always fantastic. The staff from check in to bell hops, grounds keepers, house keeping, activities and wait staff are all friendly and willing to make your stay the best it can be. That being said there were a few that deserve special recognition. Alejandro and the staff at The B'Loved were exceptional. Fudensio and Monica made sure we were well taken care of during the day. In the evening it was an absolute pleasure to be under the watchful eyes of Jesus and particularly Roberto. His attention to detail was phenomenal, always anticipating the perfect time for the next course or the next round. What an engaging, articulate, genuine young man!! Enindino's contagious smile and happy go lucky attitude kept the cool vibe going at the Tequila Bar. Quetzabel's caring attitude is evident as she efficiently keeps the guests moving through the breakfast and lunch buffets. Carlos's dry sense of humor/coffee was the perfect way to start the day and Marisella was so sweet. The addition of the Tao Cat restaurant is a major upgrade over the previous Tapas! On the negative side, the little tub/pool just outside the B'Loved was a wonderful spot to sit after dinner and soak your legs after a long day but it was no longer heated.

  Mar 13, 2025
• 

  Honeymoon at Catalonia Royal Tulum

  We stayed at Catalonia Royal Tulum for our honeymoon. This was our first time visiting Mexico and it’s safe to say we have fallen in love with the culture and the people. We have loved our stay at Catalonia Royal Tulum, the grounds are beautiful, the beach and clear waters are spectacular and the staff are fantastic. With a special shoutout to the Events Team, Charlie, Paulina, Tita, Abraham, and Diego. These guys work incredibly hard every day and take the time to talk and get to know you. Best entertainment team we have experienced! Aqua aerobics and pool trivia’s were our favourite. Staff at BLoved restaurant also deserve a special shoutout, Angeles, Yolanda, Alelandra, Argel, Sandy, Victor, Cocina, Ariandne and Lizandro, all made sure we were looked after. We had a fabulous holiday. We did feel more could have been done to acknowledge our honeymoon. We upgraded our room to a Romance Room, we were greeted with a ‘just married’ sign on the door with a mini bottle of fizz and small fruit basket. There was nothing romantic or extra to really compensate for the extra money we spent upgrading the room. Evening entertainment is catered more to the older demographic- we are in our early 30’s. We are not party goers but would like to have more options in terms of evening activities/ entertainment. Sometimes it felt there were some staff shortages as some restaurants like the Asian took over an hour to serve our food and a couple mornings in BLoved we waiting over 40mins for our food. We are beach lovers, but sadly we didn’t spend any time sat on the beach due to no parasols / umbrellas. There are plenty of palm trees but for us personally, we prefer to have a parasol to manage sun and shade. Overall this hotel is a beautiful resort and we would 100% recommend. But perhaps stick to a standard room.

  Mar 12, 2025