What We Love
- The gorgeous, sugar sand beach is only 100 yards from the pool.
- Catch your breath in expansive suites with ocean views so breathtaking you won't believe your eyes.
- 24-hour room service means you have access to all of the amenities you may require at your fingertips.
Things to Know
- The resort is only 35 minutes from the airport..
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- Upgrade to the Preferred Club and gain access to exclusive rooms, afternoon hors d'oeuvres service and more.
Resort Details
- Barefoot Grill
Located pool side with stunning ocean views serving A la carte grilled specialties.
- Bordeaux
A la carte fine French cuisine.
- Coco Café
Premium coffee and deli snacks served in a casual and relaxed atmosphere.
- Desires Music Lounge
Contemporary music lounge featuring flat screen TVs, dance floor and DJ.
- El Patio
Savor Mexican A la carte cuisine in a traditional and authentic Mexican ambiance.
- Himitsu
Specializing in a fusion of Pan-Asian A la carte specialties
- Manatees
Swim-up service and enjoy a cocktail by the pool.
- Market Café
A buffet specializing in international cuisine, show cooking experience with theme stations.
- Oceana
Fresh fish and seafood prepared in a quiet and romantic seaside setting.
- Piano Bar Lounge
Wine and world-wide cocktails in a private ambiance.
- Portofino
Enjoy delectable Italian A la carte cuisine.
- Preferred Club BarExclusively for Preferred Club guests.
- Rendezvous
Lobby bar featuring chic furniture for lounging with a refreshing cocktail.
- Seaside Grill
Located pool-side serving A la carte grilled specialties.
- Showtime Bar
Sip your favorite cocktail while enjoying our impacting nighttime entertainment.
- 24-hour room service
- All-inclusive meal plan
- Beachfront
- COVID test onsite
- Currency exchange†
- Exercise gym
- Golf†
- Jacuzzi
- Live entertainment
- Meal Plan Type: All Inclusive
- 24-hour room service
- All-inclusive meal plan
- Beachfront
- COVID test onsite
- Currency exchange†
- Exercise gym
- Golf†
- Jacuzzi
- Live entertainment
- Meal Plan Type: All Inclusive
- Meeting rooms†
- Pool
- Restaurant†
- Spa†
- Tennis court
- Water sports†
- Wireless internet connection in public areas
- Business Center
- Fax Machine
- Printer
- Please contact the hotel for additional information.
† Fees may apply
- Beach
- Dart board
- Fishing †
- General †Cooking classes, bocce ball & horseshoes.
- Golf †
- Pool
- Sailing †Catamaran
- Scuba diving †
- Spa †
- Tennis court
- VolleyballBeach and pool volleyball.
- Water activities †- Kayaks
- Water polo
- Water aerobics
- Paddle boards
- Scuba diving at the PADI diving centre available at additional cost
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
-
Paradise in secrets playa mujeres
The rooms were amazing as always , the people , memo, jesus, Karen really made our stay extra special and of course Jamie and Martha, we had an amazing experience from start to finish , we are all ready looking forward to coming back to visit, adios
-
Go experience this place!!
This place was absolutely amazing, and we would definitely come back. It's closing down from April-December 2025, so am curious what they are all going to renovate. I did hear they will be adding a rooftop pool which sounds fun! We were curious how we would like it, after reading other peoples' reviews, but after going, we would definitely recommend!! The staff was so friendly and helpful. We didn't have a bad meal the whole trip. We did the couples massage and they added hydrotherapy to it. Love that it is connected with Dreams (kids allowed there) so we could go at any point and eat/drink/swim there.
-
5 star service!
A 2 week get away from the cold for my wife and I was highlighted by the great service we received from the Hotel personnel ! Seriously the service was 5 star . Cudos to the staff with with a shoutout to Francisco our waiter at Himitzu, Jaime the pool concierge, and Santiago at the Oceana restaurant. It's location by the beach, the hotel complex layout and proximity to the golf course make a great destination . The hotel itself is showing some serious signs of aging but I understand it's about to undergo an 8 month restoration April thru December 2025 which will make it a great choice for 2026
-
Good, but Dreams resort next door was much better
The things that were amazing: Beach, water volleyball, dinner at the Italian, French Restaurants, access to Dreams resort next door. Dinner and service at the dreams resort next door were amazing. Things that could be better. Service, stock fridge in rooms daily, have happy employees at the pool bar.
-
A good experience for a few days
Overall, the resort is really good. A few of the restaurants leave a lot to be desired. Always check the app as restaurants are not open everyday, as we found out. Our stay included Valentine's Day and the resort had special buffets planned for the evening.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- AdvisorySecrets Playa Mujeres Golf & Spa Resort will undergo an extensive enhancement project starting April 2025, aimed at upgrading amenities, common areas, and guest rooms to maintain its luxury standards under Hyatt’s Inclusive Collection. Key Points: Normal Operations: Through April 15, 2025, despite some renovations in 2024. Temporary Closure: April 15, 2025, to December 15, 2025. Impacted reservations will be relocated to nearby resorts.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel