What We Love
- Chic, breathtaking interiors in warm earth tones with stunning vistas of the turquoise sea.
- The cushy spa that boasts a dreamy hydrotherapy circuit and sumptuous spa treatments.
- Enjoy a FREE round of golf.
Things to Know
- The resort is located only 20 miles south of the airport.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- All guests can enjoy 24-hour room service and access to the hotel concierge.
Secrets Maroma Beach Riviera Cancun is the 2023 Noble Beach Prize winner for Dreamiest "I Do"! Imagine this scenario: you're lounging on the sparkling sand with your favorite chilled cocktail. The sound of teal waves is a constant, a pleasing hum in the background. You've discovered a beachside paradise, and there's no need to leave anytime soon.
This resort has everything you have ever wanted in an all-inclusive getaway and so much more - it's called Unlimited-Luxury®. Here's a snapshot of what you get:
- Unlimited, gourmet a la carte dining - eight gourmet restaurants are onsite, with no reservations required.
- 24-hour room service - if you wake at 4:13 am and want something, you can get it.
- Limitless international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too).
- The complimentary mini-bar is refreshed daily. You'll never be thirsty.
- Nightly entertainment at the open-air theater.
- Pool and beach-wait service.
- No wristbands.
- No gratuity required.
- The Sip, Savor & See program lets you to wine/dine at sister properties, including Dreams and Now.
- Free Wi-Fi and free international Calling with the unlimited connectivity mobile app that lets you stay connected at all times.
Location
Maroma BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Minimum check in age is 18 year round.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
23019 reviews
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Nov 25, 2024destination wedding
Went for a destination wedding and although the weather did not cooperate and the wedding had to be held inside it was a beautiful spot. The staff are very accomodating and attentive. The rooms are spacious and comfotable. Room service is amazing. The beach is beautiful, there are many pools to choose from and overall just an amazing place to visit.
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Nov 25, 2024
PHENOMENAL!
My husband and I just returned home from 10 glorious days at Secrets Maroma. Note, our concereige was Emmanuel and was fantastic! We stayed in building 27 ocean front/preferred. WORTH EVERY DIME! Food was lovely, facility was gorgeous, shows were okay, hospitality and staff were beyond STELLAR! We took the catamaran day trip to Isla Mujeres (not worth it - water is gorgeous on the way there but that is it. Beach there was insanely packed!) The beach and pools at Secrets are GORGEOUS.
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Nov 23, 2024
Secrets Maroma, Riviera Maya. Don't think twice.
My wife and I travelled to Secret Maroma in early November, 2024 for 4 nights. We were hesitant about an "all-inclusive" as it was an unkown to us. This was our first foray into a Mexican package holiday so we decided to spend extra for a 5 star resort. Secrets Maroma far exceeded any expectation we had. Everything about this resort is worthy of praise and we could not have been happier. Our suite: we chose a ground floor "swim up" room as they are all on the ground floor. Each building have swim up rooms on the ground floor as there are pools in front of each building. The pools do not connect to the main pools and nor the other building's pools. They are relatively private with only your neighbors visible. We were in building 26 on the ground floor which is about 100 feet or so from the beach. If you'd like to spend extra and have the absolute luxury of having a swim up room in from of the beach then you need to book building 27 or building 17 that are ocean front. They looked stunning! Building Concierge: Each building has it's own concierge on the ground floor and they are absolutely worth their weight in gold. Our concierge at building 26 was Roger Arroyo and he was amazing. Every aspect of our stay was attended to by Roger and he was well known as a mentor among other concierges due to his 16 years of experience. Wonderful man. The Preferred Club: Yes, this is worth the extra. It gives you access to the Preffered Club restaurant (our breakfast restaurant each day), a private section of the main beach and daily access to the hydrotherapy section of their amazing spa (which we used everyday!). At time of check in you are given the Hyatt membership speech and offered discount and free cabana access to sit through their 90 minute lecture. We declined this offer and are glad we did as the discounts offered were a small percentage off already expensive spa offerings and cabana's are something that you don't really need. Bars & Restaurants: There are about 20 of these all over the resort. There's even a 24 hour cafe. Food and drink are in incredible abundance where ever you look. Some are open for lunch and dinner and some, like the Japanese restaurant Himitsu and French restaurant Bordeaux, are only open for dinner. Himitsu was our favorite. If you want to experience Teppanyaki Table inside Himitsu you'll need to book through the building concierge or on the Hyatt app called "Inclusive Collection" once you've checked in. To tip or not to tip? Yes, it's all inclusive but we tipped everywhere we went as we were so impressed with everyone we met. The staff are all incredibly helpful and kind that it's hard not to. It doesn't have to be much but we felt like we wanted to. They certainly deserved it. The Beach: Their is a seaweed called Sargassum that washes up on the beach and is in the water. We'd heard about it but I couldn't see any evidence of it. This is due to the fact that the staff painstakingly rake the beach and clear the water of the weed before a single sole steps foot on the beach each morning. The pictures you see of turquoise blue water are not an exaggeration. It's stunning. The water is like a bath and appears incredibly clean and clear. Should you visit? Absolutely. It's an amazing place and you'll love it. We purchased our package through Costco which included a shop card and a discount for the credit card we used. I wouldn't hesitate to book this again.
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Nov 23, 2024
Tropical Paradise
One of the most amazing beaches I've ever been on (and I grew up in Hawaii). Entertainment was awesome. Really engaged the guests. Particularly enjoyed the pool basketball and volleyball. Service was so so good! We'd have drinks in our hands and we'd have staff coming up to us asking if we wanted more.
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Nov 23, 2024
A truly magical honeymoon
The food was amazing, but the service was where this place really shines. Everyone was so lovely and helpful, especially our building concierge Francia, and our Preferred Club concierge Zayda. Thank you for making this such a special trip!