What We Love
- Evocative architecture and decor inspired by ancient Mayan Culture.
- Spacious Jr. Suites with cozy bathrobes, slippers, a furnished balcony and 24-hour room service.
- Gluten-free, vegetarian and vegan menu options available at each of the a la carte restaurants.
Things to Know
- The resort is only 15 minutes from the airport.
- Upgrade to the Preferred Club and enjoy exclusive access to the adults-only pool.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Resort Details
- Barefoot Grill
Casual, grilled favorites.
- Bluewater GrillServing seafood specialties.
(Newly Renovated) - Cibu
Serving Mediterranean cuisine.
- Coco Café
Serving premium coffee and deli snacks.
- El Patio(Newly Renovated)
- Fresco
Serving Mexican cuisine.
- GohanComing SoonOcean view, rooftop sushi barExclusive to Indigo Preferred Club guests
- HimitsuTaste the best in Asian Cuisine that includes Teppanyaki tables
- Lemongrass
Serving Asian cuisine.
- Paramour
Serving French fare.
- PortofinoExperience the rich flavors of Italy
- PREFERRED CLUBSky Bar
• Rooftop bar with swim-up section• Preferred Club Indigo guests only• Adults only - Preferred Club BuffetComing SoonInternational buffet exclusive to guests staying in the Preferred Club Tower section
- RendezvousEnjoy a refreshing cocktail in this lobby bar.
- ReviveEnjoy natural smoothies, juices, delicious salads, healthy snacks and more at Revive Bar
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
- Seaside GrillComing SoonGrilled favorites served in a tropical environmentExclusive to Indigo Preferred Club guests
- Sky BarComing SoonRooftop swim-up barPreferred Club guests only
- Various Bars and Lounges
- Moments
- Splash
-Scores sports bar
- The Reef, the Preferred Club pool bar*
- The Sandbar, the Preferred Club beach bar*
*Additional costs may apply
- World Café
International buffet.
(Newly Renovated)
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- ATM/Cash machine†
- Babysitting†
- Children programs
- Concierge desk
- COVID test onsite
- Golf,Offsite†
- Pool†
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- ATM/Cash machine†
- Babysitting†
- Children programs
- Concierge desk
- COVID test onsite
- Golf, Offsite†
- Pool†
- Spa†
- Tennis court†
- Water sports†
- Your special day will be spectacular in our sparkling wedding space facing the sea. A brand-new indoor & outdoor wedding venue right in front of the turquoise Caribbean sea and an outdoor terrace that is capable of fitting up to 120 people, helping couples celebrate their special day in a breathtaking setting.
† Fees may apply
- BeachRelax and unwind out on the private stretch of white sand beach.
- Children's program, onsite
A lot of fun awaits the little ones in our hotel! The new additions to the Explorer´s Club for children include an aquatic experience which offers slides, games and much more!
A splash park for the kids at the Explorer’s Club, featuring a wading pool equipped with mini slides, splash toys and more.
- Fitness center on-site †
Air-conditioned yoga room available. Adults can take some time for themselves to enjoy our renovated fitness center featuring updated equipment, beautiful views and a new yoga room.
- Gym †A brand new gym located in front of the main pool.
- Pool †
• Available pools are 4
• Bluetooth speakers are not allowed at any pool
- Spa †Spanning nearly 1,950 square feet, the on-site spa offers a full menu of spa packages and à la carte treatments.
- Tennis court †Offering guests tennis/tennis lessons.
- Water activities †
- Hobie cats
- Sailing
- Kayaking
- Windsurfing
- Water aerobics
- Water polo
- Snorkeling*
- Deep sea fishing*
- Scuba diving**Additional costs may apply.
- Golf †
Designed by PGA champion and golf course designer Nick Price, the Grand Coral Riviera Maya is perfect for pros and amateurs alike. Hit the rolling greens in the beautiful Riviera Maya while overlooking the gorgeous Caribbean Sea.
- Indoor/Outdoor Activities- Family-friendly entertainment
- Beach and water volleyball
- Beach soccer
- Ping pong
- Board games
- Big-screen movies on the beach
- Theme nights
- Yoga
- Euro-bungee
- Bicycle tours
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
14623 reviews
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Apr 24, 2025Amazing, 100% recommend!
We had a wonderful vacation at Dreams Sapphire! Very clean resort, tons of activities, amazing staff! Oceanfront room and seeing the ocean from bed, so so amazing!! Comfy beds, great amenities, they thought of everything. Huge shout out to Marco at the swim up bar, he truly made our week. By the time we left he felt like an old friend and we were sad to say goodbye. He was super friendly, funny and made some amazing drinks! Best Bahama Mamma and Paloma’s we’ve ever had. Another shout out to Michelle one of the servers at the main pool! She truly went above and beyond for us, found us chairs on our first day and always stopped to see how things were going and chat with us. Outstanding!!! Food at resort restaurants was fantastic, the buffet was ok but not our favorite. We were preferred so chose to eat breakfast at blue water grill. Barefoot grill was also great for lunch, lots of great selections. We would 100% return but maybe not as a couples holiday. The resort is definitely great for families but there was so many kids lol. We would have taken advantage of the adult pool but Marco the bartender and the amazing entertainment staff kept us at the main pool. I would highly recommend to anyone traveling with children!
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Apr 24, 2025
Himistu at Dream Sapphire - we will be back!
Came with family of four for evening dinner. Thankyou to Alfredo our attentive and friendly waiter. Food was clearly from fresh ingredients, tasty and beautifully presented. Great experience all around and will come back soon. Thankyou again for a great experience....
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Apr 24, 2025If you want mediocre, you hit the JACKPOT!
If you want mediocre you have hit the jackpot. Must use an app to know what is going on each day, so you have to carry your phone. It is not top shelf alcohol unless you consider Jim Beam Bourbon, top shelf, that is your choice. The refrigerator is a cooler, and ours did not work, so no cool/cold beer in the room, and that is what is called a minibar. A/C did not work properly, so it was hot and the vent dripped water to the point it puddled, so had to keep a large beach towel in the middle of the walkway. Lots of "lipstick on a pig" going on...
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Apr 24, 2025
Overpriced,Dirty and Poor Service
Very expensive resort for beach or partial ocean view. 90% of the rooms are facing the forest with the trees very overgrown. The patios are very dirty with forest debris. Garbage can be seen throughout the forest and along the walkways of the resort. The beach is in need of daily cleaning . Once leaving the resort area, There are neighbouring abandoned properties and much seaweed on the shoreline. The spa is of very basic quality. My scheduled appointment was delayed by 30 minutes and I only received a 25 minute service for the booking and price of a 50 minutes session There are long lines for access to the à la carte restaurants. We only visited the buffet on one occasion, as it was very untidy, food on the floor, and very poor waiter service. The Bordeaux restaurant, however, as well as the beachfront grill were a highlight of our stay as the waiters, food variety, and ambiance were exceptional. We will not be returning to dreams, Sapphire, or recommending it as it is a three star and not a 4.5 star.
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Apr 23, 2025
Great stay!
Beautiful resort with tons to do for kids as well as adults. The indigo club has incredible views, the food was delicious, and the yoga in the mornings was awesome! Only piece of advice is come prepared to mark your pool chairs early every morning…
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.