What We Love
- Evocative architecture and decor inspired by ancient Mayan Culture.
- Spacious Jr. Suites with cozy bathrobes, slippers, a furnished balcony and 24-hour room service.
- Gluten-free, vegetarian and vegan menu options available at each of the a la carte restaurants.
Things to Know
- The resort is only 15 minutes from the airport.
- Upgrade to the Preferred Club and enjoy exclusive access to the adults-only pool.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Resort Details
- Barefoot Grill
Casual, grilled favorites.
- Bluewater GrillServing seafood specialties.
(Newly Renovated) - Cibu
Serving Mediterranean cuisine.
- Coco Café
Serving premium coffee and deli snacks.
- El Patio(Newly Renovated)
- Fresco
Serving Mexican cuisine.
- GohanComing SoonOcean view, rooftop sushi barExclusive to Indigo Preferred Club guests
- HimitsuTaste the best in Asian Cuisine that includes Teppanyaki tables
- Lemongrass
Serving Asian cuisine.
- Paramour
Serving French fare.
- PortofinoExperience the rich flavors of Italy
- PREFERRED CLUBSky Bar
• Rooftop bar with swim-up section• Preferred Club Indigo guests only• Adults only - Preferred Club BuffetComing SoonInternational buffet exclusive to guests staying in the Preferred Club Tower section
- RendezvousEnjoy a refreshing cocktail in this lobby bar.
- ReviveEnjoy natural smoothies, juices, delicious salads, healthy snacks and more at Revive Bar
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
- Seaside GrillComing SoonGrilled favorites served in a tropical environmentExclusive to Indigo Preferred Club guests
- Sky BarComing SoonRooftop swim-up barPreferred Club guests only
- Various Bars and Lounges
- Moments
- Splash
-Scores sports bar
- The Reef, the Preferred Club pool bar*
- The Sandbar, the Preferred Club beach bar*
*Additional costs may apply
- World Café
International buffet.
(Newly Renovated)
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- ATM/Cash machine†
- Babysitting†
- Children programs
- Concierge desk
- COVID test onsite
- Golf,Offsite†
- Pool†
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- ATM/Cash machine†
- Babysitting†
- Children programs
- Concierge desk
- COVID test onsite
- Golf, Offsite†
- Pool†
- Spa†
- Tennis court†
- Water sports†
- Your special day will be spectacular in our sparkling wedding space facing the sea. A brand-new indoor & outdoor wedding venue right in front of the turquoise Caribbean sea and an outdoor terrace that is capable of fitting up to 120 people, helping couples celebrate their special day in a breathtaking setting.
† Fees may apply
- BeachRelax and unwind out on the private stretch of white sand beach.
- Children's program, onsite
A lot of fun awaits the little ones in our hotel! The new additions to the Explorer´s Club for children include an aquatic experience which offers slides, games and much more!
A splash park for the kids at the Explorer’s Club, featuring a wading pool equipped with mini slides, splash toys and more.
- Fitness center on-site †
Air-conditioned yoga room available. Adults can take some time for themselves to enjoy our renovated fitness center featuring updated equipment, beautiful views and a new yoga room.
- Gym †A brand new gym located in front of the main pool.
- Pool †
• Available pools are 4
• Bluetooth speakers are not allowed at any pool
- Spa †Spanning nearly 1,950 square feet, the on-site spa offers a full menu of spa packages and à la carte treatments.
- Tennis court †Offering guests tennis/tennis lessons.
- Water activities †
- Hobie cats
- Sailing
- Kayaking
- Windsurfing
- Water aerobics
- Water polo
- Snorkeling*
- Deep sea fishing*
- Scuba diving**Additional costs may apply.
- Golf †
Designed by PGA champion and golf course designer Nick Price, the Grand Coral Riviera Maya is perfect for pros and amateurs alike. Hit the rolling greens in the beautiful Riviera Maya while overlooking the gorgeous Caribbean Sea.
- Indoor/Outdoor Activities- Family-friendly entertainment
- Beach and water volleyball
- Beach soccer
- Ping pong
- Board games
- Big-screen movies on the beach
- Theme nights
- Yoga
- Euro-bungee
- Bicycle tours
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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ALFREDOO
The food was great and the view is to die for. Alfredo was extremely friendly and met every single one of our requests and he went the extra mile to make sure we had a really special experience. He was one of the best waiters i've ever had. We really appreciate him. Food was also brought out quickly.
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Would love to go back!
Great rooms and great service. Activities scheduled all day for eveyone! We loved the additonal wildlife sightings during our walks through the property. Nice restuarants to choice form with no reservations needed. I'd recommend going into town.
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Family vacation
We had a great week at Dreams Sapphire. We stayed in the Indigo section which I will go into more below. We overall had a great time. The staff were generally friendly and attentive, but we tip well and often and I suspect that goes a long ways in the level of service you are provided. Pros: Big room and awesome view. Our butlers Ross and Eric were very responsive. They made dinner reservation for us every night. This is huge for me, as I do not go on vacation to wait in lines. They had cookies, M&Ms, and even chocolate covered strawberries for our kids. They had our favorite drinks and even had sliced limes in the room at my request. They decorated the room for my birthday and helped my wife have a cake made for me as well. Housekeeping always did a great job, and there was never any grace of sand after they had cleaned. Turn down service in the evenings was a nice touch as well, with chocolates on the pillows. The breakfast area for the Indigo section was very nice. Waiters were attentive and food was very good. Our kids, age 12 and 14 liked the preferred club lounge chocolate chip cookies and in the late morning fresh pretzels were put out around 1100. The main pool never felt crowded when you were in the water. I liked volleyball and water polo which was tourist vs staff (got rough!) and my wife liked water aerobics. The spa was nice, we had a couples massage and hydrotherapy was also very enjoyable. I enjoyed using the Hobie Cat most days we were there. I already knew how to sail, but if you didn’t the worker would take you out and teach you. You have to buy a $6 wrist band, buts it’s good the duration of your stay. The specialty restaurants are all fine. Bordeaux and the teppanyaki were the best, I particularly liked the fried rice and the sushi rolls. They will make you a custom roll or sashimi if you just ask. I also tipped the sushi chef. Our son liked the saxophone player that was in the outdoor lounge area one evening. My son and I went down the slide countless times. The steep one is fun, but my back told me about it the next day. We also did putt putt golf, archery, and batting cage. Both kids enjoyed the teen area, but they do not enforce age what so ever, so at a minimum there should be a staff member present at all times. We went to part of the fire show and rock shows. The shows start late (9:30ish) so after a long day in the sun we were all ready for bed. The Indigo, adult only pool is nice. I had read there was minimal shade, but there were several Bali beds and numerous umbrellas available the two times my wife and I went up there. We all enjoyed seeing the wildlife, especially the coatis. Cons: The Indigo section is very nice, and I would probably do it again just so I have a nice room with a great view and a reservation every night at specialty restaurant. With that being said if you are traveling with children under 18 yo, your actual access to Indigo/preferred sections are limited. Kids are not allowed in the rooftop Indigo pool, or in the preferred pool which is also adults only. The Indigo did not have any beach service, umbrellas or Bala beds in the actual beach! There should at least be a beach bar for this area. The main pool has one BIG issue! The reserving of the chairs c/ towels is out of control. If you don’t play the game, good luck finding even one chair after 0800. I got up early to fish one morning, like 0410 early and I would say 1/3 of the chairs already had towels on them. If you want any shade you have to get up early, there is no other option. I think the resort could deal with this in a few ways. Maybe rope off the main pool area until a certain time or remove towels after a chair was left vacant for let’s say 2 hours. Also providing more umbrellas would help. The ocean has a ton of seaweed. Very few people used the beach or swam in the ocean. They were out with their tractor at 0600 every morning, working to clean it up, but it’s impossible to keep up with. This was a long review, but an honest reflection of our families experience. We had a great time, and the pros easily outweigh the cons. The staff were overall very friendly, weather was great, and we had a relaxing vacation. This was our fifth family vacation to an all inclusive and we have learned to ignore the requests that are 100% positive or 100% negative as we have always had a great time on our trips. Being friendly and kind to the staff and tipping them for good service goes a long ways.
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A great experience!
The service was wonderful. The swimming was great. We ate too much and drank too much -- in a good way. The staff everywhere were delightful. If you have shorter children (our 8yo wasn't tall enough to stand in either the slide pool or the main pool) you'll want floaties.
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Tip your waiter, cuz they deserve it.
I could write a review about the whole resort… but I want to write a review about our restaurant experience at Bordeaux. The food was the best we’ve had all week and Eleuterio our waiter was the best. Attentive, kind, perceptive. Awesome guy. Deserves a raise. I will say that this resort must do a great job at making sure the staff are taken care of, because everyone seems very happy. 😃
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed