Couples Tower Isle - All-Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4825 reviews

• 

  Very nice, relaxing, week.

  This resort is very nice, well maintained and clean. It is on a smaller size, so everything is located close together; beach, restaurans, pools, water sports which we liked. All the staff was very friendly and helpful with whatever we needed. The food was very good in all restaurants, the best in the 8 Rivers and we also enjoyed the Bayside, especially for its location over the water. There is a Jamaican dinner and entertainment on the beach on Wednesdays which we enjoyed a lot. Also, the Saturday's banquet by the pool was amazing. We also loved the ambience in restaurants for dinners; great romantic lightig and white tablecloths. We went for a day to the other Couples resort Sans Souci; enjoyed the beautiful grounds and a quiet beach there. Several years ago we stayed in the Couples Negril which we also liked a lot. So most likely we will be returning to one of the Couples Resorts in the future.

  Jan 21, 2025
• 

  Wonderful week away

  We just got back from a week at Couples Tower Isle. We were pleasantly surprised at how nice the trip was. Our room had a nice ocean view, as we were located above the main pool area. The highlight of our trip, hands down, was the nature walk. We did a morning nature walk and Alfred was our guide. We've been on nature walks in North and South America and in rather remote areas like the Amazon and this was, hands down, the most thorough, enjoyable nature walk we have ever been on. Alfred climbed trees and got us fruit to try. He pointed out various plants throughout the resort and was all together, wonderful. He cut open almonds for us to try and showed us some plants that weep when touched. The entire experience was just lovely! We also partook in day and night snorkeling with Dwight and Andrew(?), which was unique, as we saw turtles, rays, and lobsters. We tried various water activities throughout the resort and enjoyed them all. The meals provided a nice variety and our favorite restaurants were the two reservation restaurants, Eight Rivers and Bayside. The catamaran cruise was so relaxing, if you have an opportunity you should go. Our favorite employees throughout the resort, in addition to Alfred, Dwight, and Andrew, were Devon and Deon in the swim up bar, always making sure we were well taken care of, and Kasey, who was just lovely in the coffee bar and buffet restaurants. Thank you for a nice, relaxing weekend away!

  Jan 17, 2025
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  Wonderful

  We stayed here over the christmas and new year. What a fabulous place this was our 4th visit and it certainly didn't dissapoint. The staff are amazing from gardeners, waiters, bar staff and cleaners the friendliness is overwhelming so polite eager to please and nothing was too much trouble. The food was brilliant so much choice and cooked to perfection. Christmas Eve was really lovely with the staff singing carols and fabulous food. Santa visiting by boat ! How great was that and every guest receiving a present. New Years Eve was something else ! I have never seen so much food in my life the entertainment was SO good and fireworks to finish ! Our room was beautiful overlooking the sea and was very clean during our stay. We can't wait to return as its one of the best holidays EVER. Thank you so much

  Jan 14, 2025
• 

  Very very relaxing holiday

  This holiday was our first visit to Jamaica. We needed a relaxing holiday and that is what we had! We stayed for 2 weeks from 30th December- the weather was great and the temperature varied by only 5 degrees Celsius day or night (25c to 31c). The hotel provides guests with a free transfer to / from the airport. They also have their own reception lounge in the airport for guests arriving in Jamaica which provides complementary refreshments. The minibus transfer from the airport took 3 hours which was gruelling after a 9.5 hour flight from the UK. Plus it took an hour to get through passport control and immigration- a tough start to the holiday. The hotel is clean. The public areas are smart. The staff are excellent, and the food is exceptionally good (much better than fancier places that we’ve stayed). The facilities are good - pools, coffee shop, bars, restaurants, water sports and entertainment. The tour desk and concierge services are good. The gardens and beach areas are small - not big enough if you like to go for a walk. The staff made a huge effort for the New Year’s Eve celebrations- it was an excellent evening; very impressive. We had a room in building 4 with a stunning ocean view. The only disappointment was the room itself. It didn’t live up to five stars - the room was comfortable / shower was good - we didn’t have a bath, the mini bar was extremely basic, the furniture was tatty and the room was very bare. There was a lack of attention to detail - various things chipped or loose - no towels in public bathrooms at times (and then only paper towels - not five star!) The light on our shaving mirror didn’t work - I reported this to reception on our 2nd day and it still fixed when we checked out. The housekeeping service was excellent. There are too many good staff to name them all but thanks to Jean - housekeeping, Ainsley - porter, Deon - pool bar, Devon R - waiter, Javon - wine waiter, Shaneece- coffee shop, Colin - tennis pro and the amazing Jada - entertainment.

  Jan 14, 2025
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  Couples Tower Isle - Fantastic

  My wife and I visited Couples Tower Isle from 27th December until 6th January. We had researched the resort, taking on board both the negative and positive comments. As others have said the property is slightly dated, but in our opinion this added to the resorts charm. We had a ‘garden’ view room on the 3rd floor of building 3, it was lovely, clean and roomy with the balcony over looking the grounds gardens, where all sorts of wildlife and tree’s could be observed, with the highlight being able to see the hummingbirds. One of the main reasons for choosing Tower Isle was the food which was fantastic, from the buffet restaurant which had a vast array of fresh food to the ‘Bayside’ & ‘Eight Rivers’ a la cart restaurants which served elegant and delicious menus. You also had out of hours food available at the ‘Grill’ which served burgers, hot dogs etc all through the night. The pool areas were great, all very clean and plenty of sun beds. We spent the majority of our time at the swim up bar pool and enjoyed exploring the vast cocktail menu🤪. The beach was cleaned daily by the water sports team and the sea water was lovely and warm. The staff at the resort are the main reason people return here year after year, we have been to many resorts but the staff here are the best ever encountered, especially the entertainment team who go over and above to make sure everyone is having a great time. This was our first trip to the Caribbean and I’m glad we choose Couples Tower Isle, we may not be back due to lots of other islands we want to visit, but we would recommend this resort without hesitation

  Jan 08, 2025