Couples Negril - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

5627 reviews

• 

  Already planned our next return.

  This was our 5th stay at this location and it did not disappoint. We enjoyed the food and rooms. Stay was pleasant and attentive.the resort was clean, beach towels were always available. Beach party, Super Bowl, and other evening events were enjoyed. Caution, not a big raucous nighttime vibe, but we were not there for that, we were there for beach, sun, and relaxation. Great watersports crew at the resort. We’re already booked for next year. We were there during a high occupancy week and there was still plenty of space at the beach and pool.

  Feb 21, 2025
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  Couples Negril: Perfect for this couple!

  We recently returned from a stay at Couples Negril and I can say without reservation that we had a truly wonderful time. It was our first trip to that resort but our second to a Couples resort. We had previously been to Couples Swept Away. The resort is located in Bloody Bay, part of the area known as “Seven Mile Beach”. The beach is wonderful on its own but the resort takes it one step further by sweeping any detritus they find. There are two pools, a main one located in front of the main building and a second, smaller one located near the Water Sports area. It is more secluded for those wanting more privacy. That being said the resort is quieter than most, as it is not geared to what I’ll call the “party hardy” set. There are plenty of other resorts for that kind of vacation. Both pools have smaller heated “jacuzzi” type pools attached to them. The room(s) (more on that later) were bright, spacious and well appointed. Bathrooms were clean and well laid out. Water pressure in the shower can vary but I rate it good to perfect. The food was excellent throughout, regardless of whether it was a served meal or the buffet. There are a few restaurants, with only one requiring reservations and a dress code. It’s not easy to get early times but if you use their “Guest Services” web page as well as their Guest Services in person service, you should find a time that works for you. In addition to the regular fare, we were invited to a special “Repeaters Event” for those who had been to a Couples resort in the past. The staff are truly wonderful, from the Front Desk to the bars to the room cleaning. We were given excellent service throughout. Always a smile and a willingness to get you what you need. The real test came when it was time for us to leave. A major snowstorm hit Montreal and other cities in the North East hard, causing huge delays in travel. Our flight was delayed twice and each time we had to stay beyond our departure time for two extra days. The Front Desk staff said “No problem, we can help.” We had to move rooms only once, having been allowed to keep the second room for two days. A big thank you to all the staff who made us feel welcome. Special thanks go to Lisa Marie (Front Desk), Cordia (bar), Shemarie (fitness), Keisha (manager of food services staff) and plus many others whose names I have forgotten (I’m bad with names). It might have been our first visit but it won’t be our last. Bravo!

  Feb 21, 2025
• 

  Amazing.

  Just returned from an amazing 9 nights at Couples Negril. What a hotel, slight negative was the room. A bit dated looking but spacious and clean. Everything else, wow. The bars, restaurants, service, pool area and especially the beach, amazing. The lobster dish on lobster Monday will live long in the memory. Thanks to all at the resort for a fantastic holiday, we will be back.

  Feb 16, 2025
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  Gorgeous beach and wonderful staff

  Just returned from a relaxing week at couples negril. We have been to this resort and swept away many times and this was our first time back since Covid. We arrived at the airport lounge and were swept off to the resort promptly. Our room was not ready on arrival(3:00) , but was ready around 4:30. We received the building requested but not the floor level. The room was how we remembered and kept very clean. Housekeeping did a great job all week, just remember to put the card on your bed if you want clean sheets sans sand. The bed was comfortable except for the pillows. We both agreed they were too thick and it did affect our sleep. I might become the person that totes their own pillow on vacation sadly. The shower pressure was awful and getting warm water next to impossible. Our minibar was filled with requested items before the day ended, even a bottle of sparkling wine for our anniversary. The layout of this resort is fantastic. It’s just the right size with beautiful grounds, a breathtaking beach area, and the most wonderful employees one could imagine. I was pleased to find they had replaced the beach chairs and added a coffee shop! Also there were plenty of towels available throughout the day and finding a spot on the beach was easy, unlike the pool which looked to be quite competitive. The food was hit or miss. It was always of good quality, just not consistent. For example, at breakfast on 3 days I ordered eggs from 3 different employees. Once was overcooked, once perfect, and the one time I ordered an omelette another guest got mine and I received his. As a vegetarian, it was a bummer since it was loaded with meat. Didn’t go to waste though, my husband just had 2 that day. I loved that they had fresh coconuts to drink for breakfast and also available throughout the day at the veggie bar. The beach, though beautiful and perfectly swimmable had changed a bit since we were the last. The 2 resorts surrounding couples, Riu & Royalton have expanded and are very loud during the day. Also, in walking the beach the area that was just nature has been invaded by a bunch of tarp covered stalls hawking crafts and whatever. It reached all the way to the water when we were there and definitely took away from the pristine beach and it’s walk ability. Would we go back? Maybe, there are so many wonderful places to try and I feel couples just isn’t competitive on price. Most guests are there to enjoy the pool and beach and just relax. I would suggest to Mr Issa its time to make some well due changes. Perhaps the included scuba and various lessons could be a priced option, like the spa, and bring down the overall cost for everyone. Speaking of the spa, our room had a spa menu but no prices. Also, one thing I noticed a few times were various guests tipping. This resort is great because that isn’t allowed and it would be a shame if the owners let that get out of control. Overall, enjoy your vacation as it goes by far too quickly!!!!

  Feb 09, 2025
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  Wonderful Stay

  Lovely resort. The staff was very friendly and attentive. The food was exceptional and drinks were cold. Loved the water aerobics instructore Shamarie. His class was fun and provised a challenging workout. We will definitely return and bring friends.

  Feb 05, 2025